11 jobs found

Manager, Support Operations An IT leader, with a detailed understanding of IT Service management principles.  Manages teams providing technology support operations in the areas of end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. Lead and develop teams to support business growth, service goals, and compliance with corporate policies, standards and security regulations.  This role requires a deep focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and written communication skills, effectively manages up and influences leadership, and collaborates well with immediate peers. Basic Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in Managing IT projects or operations teams At least 3...

Senior Manager, Process Management (Enterprise Platforms Technology) At Capital One, we’re building a leading information-based technology company. We think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one. Our innovations impact tens of millions of consumers but we have the passion and heart of a small startup. We intend to disrupt the technology market with the software tools that we built to power our own successful digital transformation.  We are seeking a dedicated, disciplined, process-oriented Sr. Manager, Process Management professional who excels in a team environment and is an expert in process improvement. This individual will have demonstrated that they have improved company processes in the past, resulting in saving time...

Senior Information Security Office (ISO) Consultant, Cyber Risk Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Cybersecurity professionals at Capital One are trusted expert advisers who shape decisions, challenge activities to ensure they meet our standards, and generally oversee technology, cybersecurity, and information security risk across the business and Capital One organization.  As a Principal Associate in Capital One’s Cyber Division supporting Financial Services (FS), you will work within the FS Information Security Office (FS ISO) Command Center providing support to FS business, stakeholders, and peers. The FS ISO Command Center is responsible for...

Senior Support Operations (Data Publishing, Storage and Consumption Platforms, AWS) This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to,  end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls.  This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC’s, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and written communication skills, effectively manages up and influences leadership, and collaborates well with immediate peers....

Senior Support Operations (Data Publishing, Storage and Consumption Platforms, AWS) This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to,  end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls.  This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC’s, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and written communication skills, effectively manages up and influences leadership, and collaborates well with immediate peers....

Lead Platform Engineer (Finance Tech, Intelligent Foundations and Experiences) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.   General Responsibilities:   Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement and support technical solutions...

Principal Associate, Cyber Controls Monitoring Analyst As a Principal Analyst within the Cyber Controls Monitoring Team (Cyber CMT), you will operate at the intersection of GRC and engineering to approach control assurance as a product, not a periodic exercise. You won’t just report on data; you will build the automated measurements of Capital One’s security posture. Your primary responsibility is to develop, produce, and maintain automated health metrics for Cyber controls within our enterprise reporting platform by transforming raw telemetry data into real-time insights that prevent security process degradation before it becomes a significant risk. Key Responsibilities: Metric Engineering: Collaborate with cross functional teams and execute control walkthroughs to understand operations, identify data sources across disparate systems, and translate control designs/requirements into health metrics ETL Pipeline Development: Design, develop, test, implement...

Manager, Offensive Security: Purple Team At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We want you to be curious and ask “what if?” Capital One started as an information strategy company that specialized in credit cards, and we have become one of the most impactful and disruptive players in the industry.  Capital One’s Offensive Security Purple Team reduces cyber risk by uncovering vulnerabilities and weaknesses in the enterprise cyber environment by conducting covert/overt adversary simulation and emulation.  This position works closely with offensive and defensive partner teams to plan, coordinate, execute and report on detection gaps and control weaknesses to improve cyber defense across the enterprise.  The successful candidate for this position will be part of an exciting and dynamic environment to build and deliver industry leading ethical hacking...

Senior Manager - Learning & Knowledge Measurement & Technology Project Manager (Hybrid) The Card Shared Services Learning & Knowledge team is responsible for ensuring associates have the knowledge and skills needed to deliver Capital One’s card servicing imperatives. In order to transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work we are seeking a Learning & Knowledge Measurement & Technology Senior Manager.  The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge. In this high-impact role, you will be responsible for the end-to-end measurement strategy—connecting learning interventions and knowledge consumption directly to business outcomes like NPS, Resolution Rate, and Handle Time. Additionally, you will own the learning technology roadmap, identifying and implementing the next generation of tools...

Vulnerability Remediation Manager, Security Testing Service Security is essential to what we do at Capital One, from protecting customer data to the associate experience. As a Cyber Remediation Manager within the Security Testing Service, you see security as an enabler and differentiator to empower the business through innovation. You partner with the business, understanding their goals and objectives while helping teams incorporate cybersecurity best practices. You will consult on initiatives, programs, and projects to prioritize security risk reduction activities. You are pragmatic and practical in your understanding of software development and IT operations, and familiar with Capital One’s cybersecurity objectives. Using this knowledge, you collaborate and innovate with customers and colleagues to enhance the technology risk posture. Responsibilities : Serve as an Cyber Security Remediation subject matter expert Collaborate with a team of Information...

Senior Manager, Information Security Office Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security and Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences.  Security is essential to what we do here, from protecting our customers to our associates. Responsibilities: Act as a central Information Security point of contact for Capital One’s Enterprise Data organization Coordinate and execute proactive Information Security...