14 customer service jobs found

Senior Manager, Process Management At Capital One, we’re building a leading information-based technology company. We think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one. Our innovations impact tens of millions of consumers but we have the passion and heart of a small startup. We intend to disrupt the technology market with the software tools that we built to power our own successful digital transformation.  We are seeking a dedicated, disciplined, process-oriented Sr. Manager, Process Management professional who excels in a team environment and is an expert in process improvement. This individual will have demonstrated that they have improved company processes in the past, resulting in saving time and resources for the company. This...

Senior Associate, Physical Security Engineer, Global Workplace Services At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions. In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees...

Lead Platform Engineer (Network Infrastructure) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting Network Infrastructure  with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Network engineer responsible for designing, implementing, managing and troubleshooting computer networks to ensure efficient and secure communication within the Capital One network.  Role would include, but not limited to: Network Design & Architecture - Planning and developing network...

Lead Platform Engineer (Global Payment Network - Palo Alto, Security, Python, AWS, Terraform, Ansible) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting Security Infrastructure with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement and...

Senior Lead Platform Engineer (Global Payment Network) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of...

Manager, Platform Engineering (Connex Switch)- People Leader (Global Payment Network) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you will be part of a big group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you will have the opportunity to be at the forefront of driving a major transformation within Capital One. General Responsibilities: Manage stakeholder expectations effectively and prioritize and scope teams deliverables. Collaborate with key stakeholders to efficiently and effectively allocate team members to deliverables that address customer needs channeled through debit...

Lead Platform Engineer (Global Payment Network) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of...

Lead Platform Engineer (Global Payment Network) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of...

Lead Platform Engineer (Global Payment Network Testing) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Quality assurance : A strong understanding of software quality assurance principles, security, performance, and reliability. Collaborate with cross-functional teams, including product owners and engineers, to ensure the final product meets all requirements and appropriate testing...

Manager, Cyber Threat Intelligence Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment?  At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.  As a Manager in Cyber Threat Intelligence, you will collect, analyze, and integrate cyber intelligence information to lead the international cyber risk initiative. In this role, you will develop and lead innovative, data-driven solutions that strengthen Capital One’s security posture and reduce operational risk. You will thrive working cross-functionally and understand how to produce intelligence products to support business requirements and proactively identify areas for collaboration. We are looking for a candidate experienced in intelligence tradecraft with excellent communication skills, to...

Senior Platform Engineer The Associate Experience Technology team connects users in the Capital One enterprise with simple to use, digitally enriched experiences that are designed to maximize associate productivity. Our teams uncover old, archaic processes and identify Associate pain-points caused by outdated technology - and then we design, develop, and implement new ways of doing things that alleviate users’ headaches and wasted time. To make all of this happen, we have great people with diverse skill sets all collaborating and working together with a common goal of improving the experience for every user in the Capital One enterprise.  We set audacious goals, laugh at danger, and have an altruistic true north that involves building, shaping, and having a massive impact on the tech experience for every user at Capital One. Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive ,...

Senior Manager, Information Security Office (ISO) Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with modern software, big data ecosystems, and cloud based technologies. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. Responsibilities: Act as a central Information Security point of contact for the Enterprise Platforms line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure...

Lead Cybersecurity Engineer; HP NonStop Systems In this key technical Lead Cybersecurity role, you'll be responsible for the overall security architecture, design, and configuration of the PULSE HP NonStop Switch environments. You will interact with strategic vendors and internal/external teams to architect, design, and support both production and development systems, including the administration of these environments. As part of the Cyber team, you will design and develop Debit Systems Security Solutions, focusing on areas like network and OS administrative tasks on the NonStop platform. In addition, you will be crucial in interpreting, drafting, and communicating security policies and procedures, ensuring adherence to regulatory requirements like PCI, FFIEC, SSAE-16, and SOX. The platform will facilitate the delivery of highly complex secure systems, cyber applications, technical projects, and risk requirements. You will drive the Cybersecurity engineering roadmap with a...

Lead Platform Engineer (Audio Video / Unified Communications)   We're looking for a visionary and hands-on AV Engineering DevOps Manager to lead our team in revolutionizing how we design, deploy, and maintain our audio-visual and Unified Communications (UC) systems. In this role, you'll be a key player in shaping the future of our AV infrastructure, driving efficiency and innovation through DevOps principles. You will be responsible for defining the technical strategy and standards for our enterprise collaboration systems. You will architect complex system deployments at scale, and ensure our technology stack remains at the forefront of the industry by integrating emerging technologies like AI, machine learning, and automation. Responsibilities Technical Leadership & Mentorship Champion engineering best practices, including code reviews, comprehensive testing, and detailed documentation. Provide technical guidance and mentorship to other engineers,...