8 service associate jobs found

Associate, Tech Operations Do you love pioneering in the technology operations space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and customer-focused environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Tech Operations Professionals who are passionate about operational excellence, automation, and delivering seamless customer experiences to join our team. In this role, you’ll have the opportunity to be on the forefront of driving operational reliability and transformation across Capital One. What You’ll Do: This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident management, change management, problem management, knowledge management,...

Senior Associate, Tech Operations Do you love pioneering in the technology operations space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and customer-focused environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Tech Operations Professionals who are passionate about operational excellence, automation, and delivering seamless customer experiences to join our team. In this role, you’ll have the opportunity to be on the forefront of driving operational reliability and transformation across Capital One. What You’ll Do: This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident management, change management, problem management, knowledge...

Principal Associate - Program Manager- Product College Imagine being a part of an enterprise wide initiative that is at the forefront of how we approach product management across Capital One. The Product College team is focused on designing and executing learning experiences that support our product management competencies and play an integral role in how we grow our product talent and reputation in the market. Our team is collaborative, creative and passionate about helping our associates grow in their careers.  We are looking for talented individuals to join our team as Program Managers, with an opportunity to lead either our Product Onboarding or our Product Manager Machine Learning programs. As a member of the Product College team, the Principal Associate will be responsible for partnering closely with key business partners in Capital One’s Product organizations to deliver practical and immersive learning experiences. This role will coordinate the delivery of self-paced...

Senior Risk Specialist, Compliance Governance Analyst The Compliance Governance, Oversight and Validation (CGOV) team within Compliance & Ethics is seeking a collaborative, analytically-focused risk management professional to support our well-managed governance processes and protocols. This role is ideal for an individual who is adaptable to change, who embraces bold ideas and who is intellectually curious; and who is proficient in utilizing Google Suite, AI tools, Data solutions, and advanced risk methodologies to drive organizational effectiveness and maintain business integrity. You will work closely with cross-functional teams to carry out key governance activities, collect and analyze data, and implement meaningful process improvements. This position offers the opportunity to serve as a strategic partner to senior leaders by implementing and supporting Compliance Management Program methodologies , assessing risks, and serving as an ambassador for innovative,...

Principal Associate - Product Onboarding Program Imagine being a part of an enterprise wide initiative that is at the forefront of how we approach product management across Capital One. The Product College team is focused on designing and executing learning experiences that support our product management competencies and play an integral role in how we grow our product talent and reputation in the market. Our team is collaborative, creative and passionate about helping our associates grow in their careers.  We are looking for a talented individual to lead our Product Onboarding Program. As a member of the Product College team, the Principal Associate will be responsible for partnering closely with key business partners in Capital One’s Product organizations to deliver practical and immersive learning experiences. This role will coordinate the delivery of self-paced and cohort programmatic experiences, both in-person and virtually, to meet Product associates where they...

Manager, Risk Management: Card Data Management Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative solutions? Capital One’s Card Data Management (CDM) organization is the risk steward for ensuring a well managed data ecosystem for the organization. CDM serves as the governance function accountable for the data risk for the organization. CDM is on a transformational journey to build out the data governance control framework focusing on automation and preventative controls to unleash the business for future data needs including generative AI and new third party data. The CDM Team is currently hiring for a Risk Manager who will support our risk and control function. As a key member of the CDM team, this role will be responsible for partnering closely with our Card business teams (data producers and consumers) to establish optimal quality and monitoring of the...

Lead Platform Engineer - Palo Alto (Cloud Operations Resilience Engineering) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. The Cloud Operations Resilience Engineering (CORE) Technology division is responsible for enabling and evolving Capital One’s foundational cloud infrastructure layer, including observability, connectivity, resilience and availability.c What You’ll Do:  Work with product owners to understand...

Principal Risk Specialist, Compliance Governance Analyst The Compliance Governance, Oversight and Validation (CGOV) team within Compliance & Ethics is seeking a collaborative, analytically-focused risk management professional to support our well-managed governance processes and protocols. This role is ideal for an individual who is adaptable to change, who embraces bold ideas and who is intellectually curious; and who is proficient in utilizing Google Suite, AI tools, and advanced risk methodologies to drive organizational effectiveness and maintain business integrity. You will work closely with cross-functional teams to carry out key governance activities, collect and analyze data, and implement meaningful process improvements. This position offers the opportunity to serve as a strategic partner to senior leaders by tracking audit commitments, assessing risks, and serving as an ambassador for innovative, AI-driven workflows. This role requires highly motivated Risk...