2 retail key carrier jobs found

Job Description: Overview The Data Center Technician is responsible for providing hands-on technical support within a CoLo data center environment. This role includes hardware installation, basic networking support, ticket management, and on-site assistance for internal teams and external vendors. Candidates should be comfortable working in server rooms, performing physical tasks, and supporting a wide range of infrastructure technologies. Primary Responsibilities Provide field support (5+ years preferred), including break/fix, hardware installation, and general hands-on IT assistance. Manage and update SNOW (ServiceNow) tickets and asset records. Perform networking troubleshooting, including: Crash carts and console connections ILO/remote access tools (e.g., iLO, Putty) Wired and wireless network connectivity Switch, router, core/aggregation, ISP hardware, and cabling issues Serve as on-site “Hands and Eyes” support for remote network...

Job Description: We are seeking a Insurance Call Center Support Representative to join our insurance contact center team. In this role, you will provide high-quality support to clients, assisting with inquiries, policy maintenance, and insurance-related transactions. This is an excellent opportunity for professionals with life insurance or general insurance experience who are passionate about delivering exceptional customer service while ensuring accuracy and compliance with company policies. Key Responsibilities Provide exceptional service through the inbound contact center, responding to customer inquiries and ensuring timely resolution or appropriate escalation. Research and resolve client requests efficiently while maintaining high service standards. Perform policy updates, maintenance, and transaction processing, ensuring accurate documentation and account history records. Process and distribute incoming and outgoing correspondence in accordance with...