12 service associate jobs found

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our Corporate Procurement team, you will lead and execute sourcing and contracting activities for software, SaaS, cloud-based applications, enterprise licenses, subscription renewals, and related technology services. In this role, you will partner with internal and stakeholders to define sourcing strategies, manage RFx events, negotiate supplier agreements, and support contract execution in accordance with Fannie Mae's strategic sourcing process. This role is focused on delivering value, reducing risk, and improving commercial outcomes across the software and SaaS supplier portfolio while supporting timely,...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description Key responsibilities include: Serve as a senior technical escalation point for complex or unfamiliar end-user issues. T roubleshoot and resolve hardware, software, mobile, connectivity, and collaboration issues across Windows, macOS, iOS, and Android platforms. Support Microsoft 365, Outlook, Teams, Exchange, OneDrive, SharePoint, and other enterprise productivity tools. Coordinate with engineering teams and support partners to resolve complex or escalated issues. Maintain accurate documentation for executive devices, preferences, support history, known issues, and resolution procedures. Create, update, and contribute to...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description Fannie Mae is seeking a highly experienced Principal Security Engineer to serve as a senior technical authority for enterprise infrastructure security. This role leads the research, architecture, design, implementation, integration, and ongoing support of security capabilities spanning cloud, network, server, endpoint, application, DevSecOps, and artificial intelligence environments. The ideal candidate combines deep cybersecurity, cloud, infrastructure, and network expertise with hands-on full-stack engineering experience. This role will shape enterprise-scale security architecture, automate and integrate controls, review code and...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will lead the development, delivery, and ongoing evolution of innovative products that support Fannie Mae’s Single-Family business. You will provide product leadership and expert guidance throughout the product lifecycle—from identifying customer and business needs through implementation, adoption, measurement, and continuous improvement. THE IMPACT YOU WILL MAKE The Single-Family Market Engagement Product Management — Lead Associate will play a key role in advancing artificial intelligence capabilities for the Single-Family Market Engagement team and other technology products supporting Fannie...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description We are seeking a highly analytical and business-oriented Senior Associate, Strategic Program Management.   As a valued colleague on our team, you will support the planning, execution, and delivery of enterprise strategic initiatives. This role partners closely with leaders across Finance, Marketing, Product, Operations, and other business functions to translate strategic priorities into actionable plans, monitor program performance, and provide data-driven insights that enable informed decision-making. The ideal candidate combines structured problem-solving, strong analytical skills, and program management capabilities with the ability...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will monitor and assist with responses to customer support requests, identify and document errors in products, and support the team in troubleshooting and developing solutions to product errors all while operating under direct supervision and escalating to more experienced staff as needed. THE IMPACT YOU WILL MAKE The Technical Integration Support Analyst- Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:  Monitor and respond to ticketing system requests for critical or...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will assist the team with assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success, as well as participate with the team in communicating and collaborating with key stakeholders across the enterprise and understanding business objectives. THE IMPACT YOU WILL MAKE The Multifamily Portfolio Oversight Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Assist with oversight of the Multifamily book of business....

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description THE IMPACT YOU WILL MAKE   The Vice President, Cybersecurity is a senior cybersecurity executive responsible for helping define and execute Fannie Mae's enterprise cybersecurity strategy. This leader will oversee a broad portfolio of cybersecurity capabilities and programs designed to protect the organization's information assets, technology platforms, business operations, customers, and reputation. The VP will provide strategic leadership across cybersecurity domains, which may include security architecture, engineering, operations, cyber risk management, governance, data protection, cloud security, vulnerability management, and...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision. THE IMPACT YOU WILL MAKE   The Senior Windows Endpoint Engineer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Endpoint Management   Design, implement, and maintain enterprise endpoint management solutions using Microsoft Intune.  Manage...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will design, develop, test, and/or maintain moderately complex hardware, technology, and/or processes. THE IMPACT YOU WILL MAKE The Sr. DevOps Engineer (AWS) role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Design, develop, and maintain scalable software applications and systems utilizing AWS services and systems with a strong focus on on-premises infrastructure. Write clean, efficient, and well-documented code following established coding standards. Implement and manage AWS...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision. THE IMPACT YOU WILL MAKE   The Senior Windows Endpoint Engineer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Endpoint Management   Design, implement, and   maintain   enterprise endpoint management solutions using Microsoft...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision. THE IMPACT YOU WILL MAKE   The Senior Windows Endpoint Engineer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Endpoint Management   Design, implement, and maintain enterprise endpoint management solutions using Microsoft Intune.  Manage...