16 operations analyst jobs found

Job Summary: Are you excited by the opportunity to help run and optimize the AI services that are changing how a world-class business school works, learns, and innovates? Do you enjoy turning emerging technology into reliable, secure, and well-supported services? If so, consider joining HBS IT as a Senior Application Analyst, AI Operations. This role provides critical subject matter expertise and operational support to our faculty, learners, and staff in support of HBS’s mission to educate leaders who make a difference in the world.   The Senior Application Analyst, AI Operations, IT reports to the Manager, IT Collaboration Services and is part of the Application & Service Administration team within HBS IT’s Talent Management, Services and Support IT group. This position is responsible for the reliable, secure, and effective operation and maintenance of HBS IT’s artificial intelligence services, platforms, integrations, and related applications. They partner with HBS IT...

Harvard Medical School Information Systems seeks a Business Systems Analyst professional skilled in leading requirements elicitation, journey mapping, business process redesign, and user-centered design.   This position will support the Harvard Integrated Life Sciences (HILS) Administration and will design, develop, and implement solutions to streamline HILS operations and data collection processes.  The position will collaborate regularly with the HILS Director of Academic Administration and Education Staff to translate business needs into technology strategies and systems requirements.  The position will participate in the full software development lifecycle (SDLC) from project inception through ongoing production support, including data analysis, testing, and training. The position will require experience with desktop, mobile, or web-based software applications and relational databases with a service delivery approach.  Familiarity with Peoplesoft Campus Solutions and/or...

Harvard Capital Projects (HCP) is an internal resource for the Harvard community providing project management services across the entire campus. HCP works collaboratively with a variety of Harvard Schools and Departments, providing project management services for a variety of campus renewal, campus growth, and development and undergraduate house renewal projects. HCP prides itself on being a center of excellence for capital project delivery.  The Project Manager reports to the Associate Director for Campus Growth and Redevelopment and will be responsible for managing scope within a large project team or independent projects primarily focused on architecture and design, including new construction, full/partial renovations, additions, and interiors. . The project manager may also manage tenant fit outs for both academic and commercial use. Job-Specific Responsibilities: Project Management Works independently and successfully manage, in whole or in part as assigned, core...

The Business Applications Specialist, reporting to the Associate Director of Systems and Business Applications, will share responsibility with the Systems team in supporting these solutions, fostering a tenant experience befitting the Ivy League.  Job-Specific Responsibilities Application Management & Support Administer and support systems and applications used for daily property management operations, including overseeing related projects, upgrades and software/hardware maintenance and installations. Oversee application support and serve as a level-2 point of contact for application-related issues, troubleshooting, and escalation. Manage system configurations, user access, roles, and security settings. Business Process Optimization Analyze current workflows across leasing, maintenance, accounting, and tenant services and identify opportunities to improve efficiencies through system enhancements and automation. Partner with stakeholders to define business...

This position supports the key initiatives of OCCE HMS/school-wide projects. The Data Scientist will apply current and emerging analytical and problem-solving techniques in program evaluation and tracking. The position is actively involved in planning, designing, implementing, and analyzing data-driven projects such as the Pulse Survey. Collaborate with HMS and Harvard University data working groups related to policies, practices, and programs. Job-Specific Responsibilities: Work with OCCE and other Harvard University offices in planning, designing, implementing, and analyzing data-driven projects such as the Pulse Survey. Collaborate with HMS and Harvard University data working groups related to policies, practices, and programs, with a focus on establishing monitoring and accountability measures/metrics designed to progressively chart implementation activities and results produced over time. Work internally with OCCE to create, pilot, and support metric-based data...

The Senior Software Engineer role focuses on developing secure new applications and functionality, enhancing and supporting existing applications, providing system redundancy, and collaborating closely with AA&D staff and cross-functional teams to deliver innovative, cost-effective, and timely solutions. The Senior Software Engineer is responsible for leading application development efforts and adhering to Software Development Life Cycle (SDLC) best practices. The role performs the full application development lifecycle, including requirements gathering, functional analysis, design, development, unit testing, documentation, implementation, maintenance, and support of applications and reports. Key responsibilities include developing PL/SQL stored procedures, functions, packages, triggers, and supporting database objects. The role may leverage Oracle AOP, Dynamic SQL, ref cursors, bulk collection, explain plans, materialized views, shell scripting, and performance tuning...

The Project Manager partners with HUHS senior leaders to support strategic and operational priorities. This role brings structure, coordination, and accountability to complex organizational projects by working with leaders and teams to define problems, clarify goals, and develop practical solutions. Using data, staff input, and Lean-based improvement methods, the role helps teams test, evaluate, and refine approaches for various projects from initiation through completion and maintains clear plans, timelines, and measures of success. This role also builds project management capacity by coaching project owners and team members in effective tools and practices. Job-Specific Responsibilities: Manages multiple cross-functional projects aligned with HUHS strategic and operational priorities, using a consistent project lifecycle from initiation through closeout. Partners with executive sponsors, process owners, and managers to define project purpose, scope, outcomes,...

Job Summary: The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 100 statisticians, programmers, research scientists, faculty, and staff.  CBAR provides statistical analysis for the world's largest network of AIDS Clinical Researchers. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG), the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT), and the Pediatric HIV/AIDS Cohort Study (PHACS). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and prevention...

Job Summary: Reporting directly to the Senior Director of Planning and Design, this role provides senior-level design management for HBS capital and Improvements & Alterations (I&A) projects, from study through schematic design (SD) and design development (DD) phases, and leads the stand-up and ongoing governance of a Building Information Management (BIM) program for HBS facilities and space data. Planning and design strategy remains the responsibility of the Senior Director; this role executes against that strategy at the project level – translating direction into concept plans, design standards compliance, and consultant/vendor management. The BIM program is oriented toward facilities and space management – extending and enriching the existing CAFM system – rather than construction-phase modeling, which remains the responsibility of Capital Programs. This role is expected to build deep institutional and technical knowledge over its first year; in that period, decisions...

Job Summary: The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 60 statisticians and epidemiologists including Harvard faculty, research scientists, and staff.  Investigators within CBAR have provided statistical leadership and support for clinical research networks for thirty-five years. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG) and the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and...

Job Summary: The Department of Epidemiology, at the Harvard T.H. Chan School of Public Health, studies the frequency, distribution, and determinants of disease in humans, a fundamental science of public health. In addition to pursuing ground-breaking global research initiatives, we educate and prepare future medical leaders and practitioners as part of our mission to ignite positive changes in the quality of health across the world. CAUSALab (within the Department of Epidemiology) conducts cutting edge research using large health care databases to determine what works. The investigators within the CAUSALab have obtained uninterrupted funding for their teams for more than 20 years. Currently this includes projects in HIV, cancer, cardiovascular diseases, COVID-19, pregnancy and methodological applications of causal inference and artificial intelligence. Results from studies have informed guidelines for the treatment and prevention of multiple diseases, and contributed to the...

The Senior Project Manager leads project execution and supports business operations for a defined subset of Technology Partner Services, including Platform Services.  This role ensures that services and initiatives within this portfolio are well-managed and operationally disciplined. The Senior PM partners closely with the Associate Director of Operational Excellence, service owners, and senior leaders to translate priorities into executable plans, track delivery, manage risk, and improve operational consistency.  This role is primarily execution-focused, providing structure, coordination, and operational rigor that enables senior leaders to focus on strategy and service ownership. Job-Specific Responsibilities: Project and Portfolio Management Manage a portfolio of initiatives and maintain visibility into: Project status and milestones Dependencies and risks Resource and capacity constraints Support governance processes by: Preparing status reporting Tracking...

Reporting to the Associate Director, CRM Consulting Services, the Salesforce Administrator supports the service delivery of a fast-growing university-wide internal CRM consulting service. This is an excellent opportunity to hone and expand Salesforce administration skills while working for multiple internal customers with multiple Salesforce orgs, all using the platform in different ways. The Salesforce Administrator will be responsible for fielding requests from these customers, working with the team's Business Analyst, the Associate Director, and other team members to design solutions, implementing those solutions according to team best practices, and then working with customers to measure impact and success. Along with internal and external Business Analysts and Project Managers, the Salesforce Administrator will be a primary point of contact for the ongoing support and system enhancement needs of the Consulting Service's customers. As such this position requires the ability to...

Job Summary: The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 60 statisticians and epidemiologists including Harvard faculty, research scientists, and staff.  Investigators within CBAR have provided statistical leadership and support for clinical research networks for thirty-five years. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG) and the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and...

Job Summary: The Director of Learning Experience and Design serves as a key senior member of the Professional Education (PPE) team at the Harvard Graduate School of Education. The Director joins the Portfolio Director (PD) team and reports to the Senior Portfolio Director. In this critical leadership role, the Director manages the Learning Experience and Design (LXD) team of learning designers and learning technologists to drive the strategic development and continuous improvement of high-quality, learner-centered programs and extensions, focusing primarily on online, hybrid, and on-demand. The Director collaborates closely with the other Portfolio Directors, faculty, practitioners, and external partners to ensure the design and implementation of innovative learning experiences that align with HGSE’s mission and advance its positive impact on the education sector. The Director oversees the program design process—including instructional design and course development—and...

Job Summary: The Harvard Center for Population and Development Studies (HCPDS) is a university-wide initiative dedicated to interdisciplinary research focused primarily on the quantitative social science of population change, socioeconomic development, and public health. Our goal is to produce population-based evidence that will better inform policies needed to create healthy and resilient societies. The HCPDS is seeking a full-time, experienced Research Assistant (RA) to support our field-based activities for its NIH-funded study, Health and Aging in Africa: Longitudinal Studies in South Africa (HAALSA). HAALSA began as a community-based longitudinal cohort study nested within the heath and socio-demographic surveillance system (HDSS) in Agincourt, South Africa. The goal of this research project is to explore aging in South Africa, with focal areas in cognitive health, cardiometabolic disease, HIV and HIV treatment, public policies, social determinants of health, and health...