14 retail jobs found

  The Workforce Planning (WFP) organization is a part of Consumer and Community (CCB) Operations division. The WFP Data Science organization is tasked with delivering quantitatively driven solutions to support the core WFP functions (demand forecasting, capacity planning, resource scheduling, and business analysis & support). The WFP organization supports Chase’s call centers, back office, and ~5,200 retail branches. As a Data Scientist Lead - WFP Machine Learning Scientist, within JPMorganChase, you will engage in projects by the Artificial Intelligence(AI)/Machine Learning(ML) team that can be complex, data intensive, and of a high level of difficulty, each having significant impact on the business.  You will typically encounter these problems which will be of an unstructured nature, whereby the employee will be expected to quickly assess and comprehend the situation then develop a practical problem solving strategy.  You will be expected to analyze the topic in...

Job Description The Consumer and Community Banking division at Chase provides a wide range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Within this division, the Analytics and Business Strategy Execution team leverages data to create competitive advantages and generate critical analytical insights to support strategic initiatives for Collections and Recovery Operations. As a Quantitative Analytics Associate Senior in the Analytics and Business Strategy Execution team, you will play a key role supporting data-driven decisions with direct impact to the financial bottom line collaborating with partners and stakeholders to drive operational excellence. You will leverage data governance, predictive analytics, strategy development, data science and machine learning disciplines to understand and predict customer and industry behavior, set quantifiable goals,...

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. In this role, you’ll apply strong technical judgment to choose the right approaches (including modern LLM-based methods where appropriate), evaluate performance with rigorous metrics, and ensure solutions are reliable, secure, and scalable in real-world environments. You’ll also contribute to improving data quality and feedback loops, monitoring models in production, and continuously iterating to reduce agent effort, shorten resolution times, and increase consistency and quality across operational workflows. As an Applied AI/ML Vice President in our AI for Operations...

Join Chase Media Solutions and help bring new products and enhancements to market with speed and quality. You will partner across Product, Technology, and go-to-market teams to deliver launches that drive growth and improve client and user experiences.   As an Associate Project Manager in Chase Media Solutions, you manage end-to-end delivery of product enhancements and new product launches. You coordinate cross-functional work across Product, Revenue Operations, Marketing, Sales Enablement, and Technology to keep plans on track and ensure launch readiness. You monitor risks, drive clear communication, and support continuous improvement after release.   Job responsibilities Lead planning, execution, and delivery of product enhancements aligned to business objectives and technical feasibility. Manage project scope, timelines, dependencies, and resourcing across delivery phases from inception through post-launch. Define success metrics and track outcomes that support revenue...

Partner with a company that's devoted to shaping the future of infrastructure in financial services. Let's collaborate to explore uncharted territories and achieve extraordinary feats together. As a Senior Director of Infrastructure Engineering at JPMorganChase within the Network Product Line, you have direct management of multiple areas of the firm’s technology infrastructure. Your deep knowledge and expertise are leveraged to set the overall direction and short-term operational goals. Work cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.   You will lead end-to end strategy for an engineering and operations for the Broadcom/Bluecoat proxy estate; architect and deliver an internally hosted SSE platform at a global scale.  You will serve as the accountable owner for client-facing web security controls and enterprise...

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.   As a Technology Support II team member in Commercial & Investment Bank, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. The Technology Support II team member serves as the escalation point for internal and external stakeholders and clients, with a primary focus on resolving escalated product and service-related concerns. The scope of this role includes support for digital channels, embedded solutions, and escalations arising from transactional inquiries. In addition to escalation management responsibilities,...

We’re looking for a tech leader ready to take their career to new heights. Join the ranks of top talent at one of the world’s most influential companies. As a Senior Principal Software Engineer at JPMorganChase within the VPC Network organization, you provide deep engineering expertise and work across agile teams to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your deep expertise to consistently challenge the status quo, innovate for business impact, lead the strategic development behind new and existing products and technology portfolios, and remain at the forefront of industry trends, best practices, and technological advances. This role will lead the design and implementation of JPMC-VPC—a software-defined networking platform that will replace our legacy infrastructure and position the firm for decades of innovation. Helping us focus on modernizing JPMorgan Chase's network platform, advancing...

You’re a pro who wants to influence the future of technical architecture and our team is looking for people like you.  As a Senior Principal Architect at JPMorganChase within the Consumer and Community Card Technologies, you provide specialized expertise to influence the target state architecture and strategy. Work across teams to implement and advance the adoption of complex strategic global solutions that give JPMorganChase a competitive advantage. As a Payment Network Architect at Chase, you will be at the forefront of designing, developing, and evolving the next generation of global payment network solutions. You will architect systems that are secure, scalable, and resilient, supporting billions of transactions and enabling seamless commerce worldwide. Your expertise will span the full spectrum of payment network processes, real-time payments, blockchain and other cutting edge technologies ensuring Chase remains the leader in payment innovation. You will demonstrate...

We’re looking for a tech leader ready to take their career to new heights. Join the ranks of top talent at one of the world’s most influential companies. As a Senior Principal Software Engineer at JPMorganChase within the VPC Network organization, you provide deep engineering expertise and work across agile teams to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your deep expertise to consistently challenge the status quo, innovate for business impact, lead the strategic development behind new and existing products and technology portfolios, and remain at the forefront of industry trends, best practices, and technological advances. This role will lead the design and implementation of JPMC-VPC—a software-defined networking platform that will replace our legacy infrastructure and position the firm for decades of innovation. Helping us focus on modernizing JPMorgan Chase's network platform, advancing...

As a Senior Lead Software Engineer - Performance / Systems Engineer at JPMorgan Chase within the Corporate Technology - Compliance Technology team , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology.     Job Responsibilities: Design, develop, and execute performance test plans and strategies to ensure applications are scalable and reliable, utilizing tools like JMeter, Grafana, and Prometheus to identify and resolve bottlenecks Collaborate with development and operations teams to optimize application performance and resource utilization, implementing solutions for real-time performance monitoring Manage containerized applications using Kubernetes and OpenShift to ensure optimal performance in cloud environments, developing shell scripts to automate testing and monitoring...

Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation. Join the Card and Commerce Product Reporting (CPR) team as a Senior Tableau UI/UX Designer, collaborating to deliver high‑quality, meaningful data solutions that advance organizational objectives and adapt to a dynamic environment .   As a Senior Product Portfolio Operations Associate in Card and Commerce Product Reporting (CPR) team , you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.  Job responsibilities Creates synergies across products to ensure successful delivery against business objectives Collects key inputs from across products to...

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Full Stack Software Engineer at JPMorgan Chase within the Corporate Sector of the Infrastructure Platforms team,  you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. You will architect, build, and optimize scalable web applications and infrastructure platforms. You’ll lead cross-functional teams, mentor junior engineers, and drive strategic technology decisions that impact firm wide systems. This role demands deep expertise in both front-end and back-end technologies, CI/CD...

Are you experienced within financial services and have strong analytical skills? Then you found the right position for you! As a Data Management Lead, within the Corporate and Investment Bank Chief Data Office, you will be focused on delivering business impact through transformation of Data Quality management and work with stakeholders across the Commercial and Investment Bank, other Line Of Businesses, and Corporate Functions to ensure fit-for-purpose data, looking to leverage best practice across the industry and other J.P. Morgan business units. Job responsibilities: Implement and support Data Quality (DQ) practices across the CIB, in support of the Firm’s broader efforts around BCBS 239 Discover and document data lineage to trace the end-to-end data journey from point of creation to consumption to support regulatory requirements, e.g. BCBS 239 Partner with operations, technology and product control organizations to document data quality controls...

Join a powerhouse team at the forefront of Home Lending Data & Analytics, where we partner with Product, Marketing, and Sales to solve the most urgent and complex business challenges. Our team thrives in a fast-paced, matrixed environment, driving transformative impact through bold analytics and innovative data science solutions. We are relentless in our pursuit of actionable insights, seamlessly engaging with stakeholders and redefining what’s possible through strategic collaboration and visionary problem solving. If you’re ready to shape the future of home lending with breakthrough ideas and data-driven leadership, this is the team for you.  We are seeking a senior Data Scientist Lead to join our Home Lending Data & Analytics team, supporting Originations Product Team. This strategic role requires a visionary leader with a consulting background who excels at translating complex data into actionable business insights. The ideal candidate will be a recognized thought...