10 customer experience coor jobs found

About the Role: Grade Level (for internal use): 12 The Team: You will be an expert contributor and part of the Rating Organization's Data Services Team. This team, who has a broad and expert knowledge on Ratings organization's critical data domains, technology stacks and architectural patterns, fosters knowledge sharing and collaboration that results in a unified strategy. All Data Services team members provide leadership, innovation, timely delivery, and the ability to articulate business value. Be a part of a unique opportunity to build and evolve S&P Ratings next gen analytics platform. Responsibilities and Impact: Design and develop efficient and scalable data pipelines between enterprise systems and analytics platform Work closely with Data Science team and participate in development of feature engineering pipelines Provide technical expertise in the areas of design and implementation of Ratings Integrated Data Facility with modern AWS cloud...

About the Role: Grade Level (for internal use): 12 About the Role:   The Team:   Join the Dow Jones Commercial Systems group, where you will be part of a dynamic and innovative team responsible for developing and maintaining cutting-edge financial applications. The team is dedicated to delivering high-quality solutions that meet the complex needs of the financial services industry. As a Software Engineer, you will collaborate with talented professionals to create scalable and maintainable systems that drive the success of our business.     Our Commercial Systems team works together to build important financial technology that helps businesses make better decisions. We're a group of experienced engineers who enjoy solving tough problems and learning from each other every day. What makes us special is that we focus on building software that really works well and lasts, while supporting each other to grow and succeed....

About the Role: Grade Level (for internal use): 09 About the Role:    Product Specialist / Client Services, S&P ETF & Benchmarking Solutions (EBS)    The Team:   Asset managers, custodians, hedge funds and investment banks rely on us to deliver timely, accurate, multi asset class index data to support their trading and investment activities. ETF & Benchmarking Solutions also provides a comprehensive view of the global ETF market to support the needs of all participants, from issuers and buy-side investors to brokers and market makers. The EBS Product Service team are subject matter experts who strive to deliver a best-in-class experience in product support, relationship management and customer communications.      Responsibilities and Impact:   The successful candidate will be expected to develop deep knowledge of EBS products and systems to support clients and ensure that our business applications run smoothly. You will be working in a...

About the Role: Grade Level (for internal use): 11 The Team We are a global but tight ‑ knit team driven by collaboration and enablement, focused on building scalable, enterprise ‑ grade platforms, services, and common capabilities that drive wins across our entire division. Our team values collaboration, end ‑ user empathy, hard work, and honesty—creating an environment where innovative solutions can flourish and make a meaningful impact at scale. Responsibilities and Impact Drive product strategy and roadmap for critical data infrastructure components, including data onboarding, storage solutions, and core platform engines Lead cross-functional teams to deliver data engineering capabilities, admin utilities, and data quality solutions that enable enterprise-scale analytics Own product vision for disaster recovery and resiliency frameworks to ensure platform reliability and business continuity Define and execute an ontology integration strategy...

About the Role: Grade Level (for internal use): 11 The Team: S&P Global Ratings' engineering team is at the forefront of developing innovative content management and publishing platforms that leverage cutting-edge technologies including web applications, data pipelines, machine learning, and multi-cloud architectures. We are a dynamic, passionate group that values technical excellence and self-driven professionals who thrive on solving complex challenges. Our team culture emphasizes innovation and collaboration as we build next-generation technology solutions that power global financial markets. Responsibilities and Impact: End-to-End Development: Lead the complete software development lifecycle (SDLC), encompassing architecture, design, development, testing, deployment, and support of technology solutions. Agile Practices: Actively participate in all Agile ceremonies, ensuring adherence to best practices and fostering a culture of continuous improvement....

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. Applicants must be authorized to work in the U.S. without current or future visa sponsorship....

About the Role: Grade Level (for internal use): 11 S&P Global Corporate The role: Senior Revenue Cloud Developer  Work Location: Hybrid schedule with 2 days per week onsite at any of the following locations: Dallas, TX; Houston, TX; Englewood, CO; Nashville, TN; Chicago, IL; Raleigh, NC; or Charlottesville, VA. The Team : We are responsible for the management and improvements of the Business Applications that drive S&P Global. Our team operates across many internal applications from Salesforce Revenue Cloud, Oracle ERP, Data Warehouse, Internal Fulfillment Systems and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe. Responsibilities and Impact: Design and build advanced customizations using Apex (classes, triggers, batch, queueable, Platform Events), Visualforce (if applicable), and Lightning (Aura/LWC),...

About the Role: Grade Level (for internal use): 11 S&P Global Corporate The Role: Senior Salesforce Developer, Technical Lead Work Location: Hybrid schedule with 2 days per week onsite at any of the following locations: Dallas, TX; Houston, TX; Englewood, CO; Nashville, TN; Chicago, IL; Raleigh, NC; or Charlottesville, VA. The Team : We are responsible for the management and improvements of the Business Applications that drive S&P Global. Our team operates across many internal applications from Salesforce Revenue Cloud, Oracle ERP, Data Warehouse, Internal Fulfillment Systems and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe. Responsibilities and Impact: Design and build advanced customizations using Apex (classes, triggers, batch, queueable, Platform Events), Visualforce (if applicable), and Lightning...

About the Role: Grade Level (for internal use): 12 The Team: We are seeking a highly skilled Salesforce Technical Architect to join our team. The ideal candidate will have extensive experience in Salesforce architecture, design, and implementation. W e prioritize technical excellence while fostering seamless global collaboration that spans divisions, teams, and time zones to deliver impactful solutions that advance our organization's strategic objectives. Responsibilities: Design and architect scalable Salesforce Revenue Cloud solutions including CPQ, billing, and revenue recognition processes, to support complex enterprise sales cycles and subscription models Lead technical implementation of Revenue Lifecycle Management (RLM) and Revenue Cloud Advanced (RCA) capabilities, ensuring optimal configuration for quote-to-cash processes Architect enterprise-level integrations between Salesforce Sales Cloud, Revenue Cloud, and third-party systems using API...

About the Role: Grade Level (for internal use): 09 Salesforce Developer - Mobility   About S&P Global Mobility S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility .  ​ automotiveMastermind is seeking a detail-oriented, hands-on Salesforce Developer in our New York Headquarters, to join our dynamic team. In this role, you will manage day-to-day Salesforce development and collaborate with cross-functional teams to design scalable solutions, optimize business processes, and our customer-facing operations run seamlessly. This position is critical to maintaining system integrity while driving enhancements that improve efficiency and user experience. Ideal Candidate: Our Salesforce environment is central to the company’s mission-critical operations. The ideal candidate is a strategic problem solver who thrives on designing solutions for complex...