1 jobs found in Richmond, VA

Associate, Support Operations This role focuses on technology support operations for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position requires quick decision making and analytical skills to provide data-driven insights on technology issues across an environment with an even mix of Windows PC’s, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to drive operational efficiencies through data-driven insights. The ideal candidate will have strong verbal and written communication skills, effectively manage up, and collaborate well with immediate peers. Responsibilities: Partner with internal customers and the business to translate needs into new processes, process documentation, metrics, and...