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4 client service associate jobs found

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Information Technology client service associate Massachusetts
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Product Support Technician
Catapult Sports Wilmington, MA
Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it.  Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing. We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics.   Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen...

Sep 01, 2026
Harvard University
Full time
 
IT Support Associate II
Harvard University Boston, MA
The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting problems that are not addressed in client or Service Desk documentation, or that require specialized expertise and technical access in HMS basic and social science departments. Provides issue resolution to clients wherever possible and escalates to IT Engineering groups or HUIT as appropriate. Exercises judgment and creativity in technical problem-solving. May provide technical consultation to students, staff, or faculty. May create technical and process documentation for clients and for the Service Desk.  This position assists with identifying and escalating system problems, closely coordinates client solutions with related IT groups, and maintains a high level of effectiveness and professionalism. Responds in a timely way to requests via remote support tools, telephone, email, the...

Aug 20, 2026
Harvard University
Full time
 
Salesforce Administrator
Harvard University Cambridge, MA
Reporting to the Associate Director, CRM Consulting Services, the Salesforce Administrator supports the service delivery of a fast-growing university-wide internal CRM consulting service. This is an excellent opportunity to hone and expand Salesforce administration skills while working for multiple internal customers with multiple Salesforce orgs, all using the platform in different ways. The Salesforce Administrator will be responsible for fielding requests from these customers, working with the team's Business Analyst, the Associate Director, and other team members to design solutions, implementing those solutions according to team best practices, and then working with customers to measure impact and success. Along with internal and external Business Analysts and Project Managers, the Salesforce Administrator will be a primary point of contact for the ongoing support and system enhancement needs of the Consulting Service's customers. As such this position requires the ability to...

Sep 10, 2026
Harvard University
Full time
 
Project Manager
Harvard University Cambridge, MA
Harvard Capital Projects (HCP) is an internal resource for the Harvard community providing project management services across the entire campus. HCP works collaboratively with a variety of Harvard Schools and Departments, providing project management services for a variety of campus renewal, campus growth, and development and undergraduate house renewal projects. HCP prides itself on being a center of excellence for capital project delivery.  The Project Manager reports to the Associate Director for Campus Growth and Redevelopment and will be responsible for managing scope within a large project team or independent projects primarily focused on architecture and design, including new construction, full/partial renovations, additions, and interiors. . The project manager may also manage tenant fit outs for both academic and commercial use. Job-Specific Responsibilities: Project Management Works independently and successfully to manage, in whole or in part as assigned, core...

Aug 17, 2026
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