3 customer experience coor jobs found

Job Description: We are seeking a FINRA-licensed Registered Representative to join our customer service team. In this role, you will provide high-quality support to clients through our contact center, assisting with complex inquiries, account maintenance, and financial service transactions. This is an excellent opportunity for professionals with life insurance and financial services experience who are passionate about delivering exceptional customer service while ensuring compliance with regulatory standards. Key Responsibilities Provide exceptional service through the inbound contact center, responding to complex customer inquiries and ensuring timely resolution or appropriate escalation. Research and resolve client requests efficiently while maintaining high service standards and compliance requirements . Perform account updates, maintenance, and transaction processing , ensuring accurate documentation and account history records. Process and distribute...

About the Role: Grade Level (for internal use): 11 The Team : We are responsible for the management and improvements of the Business Applications that drive S&P Global. Our team operates across many internal applications from Salesforce Revenue Cloud, Oracle ERP, Data Warehouse, Internal Fulfillment Systems and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe. Responsibilities and Impact: Design and build advanced customizations using Apex (classes, triggers, batch, queueable, Platform Events), Visualforce (if applicable), and Lightning (Aura/LWC), ensuring scalability and performance. Having knowledge on Lightning components, application, events and component to component communication is an added advantage. Drive the design, development, and deployment of complex Salesforce solutions, ensuring adherence to best practices...

About the Role: Grade Level (for internal use): 11 The Team : We are responsible for the management and improvements of the Business Applications that drive S&P Global. Our team operates across many internal applications from Salesforce Revenue Cloud, Oracle ERP, Data Warehouse, Internal Fulfillment Systems and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe. Responsibilities and Impact: Design and build advanced customizations using Apex (classes, triggers, batch, queueable, Platform Events), Visualforce (if applicable), and Lightning (Aura/LWC), ensuring scalability and performance. Having knowledge on Lightning components, application, events and component to component communication is an added advantage. Drive the design, development, and deployment of complex Salesforce solutions, ensuring adherence to best practices...