63 customer success manager jobs found

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a Lead Associate on the Enterprise Operational Risk team, you will provide expert risk guidance and help assess and identify potential risks that could affect Fannie Mae's reputation, safety, security, operational resilience, or financial success. You will partner with stakeholders across the enterprise to understand business objectives, evaluate risk exposure, and support informed business decisions. The Impact You Will Make Lead and guide risk assessments to identify operational risks and their potential implications for the enterprise. Partner with stakeholders across the organization to understand business objectives,...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will assist the team with assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success, as well as participate with the team in communicating and collaborating with key stakeholders across the enterprise and understanding business objectives. THE IMPACT YOU WILL MAKE The Multifamily Portfolio Oversight Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Assist with oversight of the Multifamily book of business....

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As an Associate Data Product Manager in the Talent Data Product team, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. . In this role, you will help execute the roadmap for data products that support Talent Acquisition, Onboarding, Off‑boarding, and Workforce Planning. You will partner across Business Intelligence, AI/ML, Product, Information Architecture, and Data Engineering to deliver curated, high‑quality, well‑governed datasets that enable...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Quality Control Analyst Job Summary: This role is responsible for ensuring that products meet defined quality standards of TPCi Original Merchandise and Pokémon Center. FLSA Classification (US Only): Exempt People Manager: No What you’ll do Review Original Merchandise products from various departments for quality and acceptability. Support our long term product strategy by optimizing product quality from...

We are seeking a highly motivated  Senior Manager, International Data & Strategy,  to lead and scale the NFL’s international managed model as part of a transformative enterprise initiative. In this role, you will partner closely with League and Club stakeholders to deliver high-quality, scalable data solutions and program operations that enable informed decision-making and drive business outcomes across global markets. The ideal candidate brings 6 - 8+ years of experience with a demonstrated track record of delivering centralized, enterprise-scale initiatives. You will work hands-on across data strategy, technology, and program execution—owning delivery, driving cross-functional alignment, translating business needs into actionable requirements, and ensuring scalable, high-quality outputs. This role is well-suited for a strategic yet hands-on leader who thrives in a fast-paced, evolving environment, excels at stakeholder management, and is passionate about leveraging...

Best Egg is the leading financial confidence platform that provides flexible solutions to real-life challenges for people with limited savings. We leverage real-time customer insights and data science to connect more people with the right products for their financial needs. Our offers include a suite of products which are complemented by financial health tools to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them. Our culture and values inspire our employees and customers to embrace Best Egg. You'll thrive in this role if you're passionate about financial inclusion, enjoy building and mentoring teams, and can balance innovation with responsible lending practices. Our employees are encouraged to engage in creative problem solving, and we promote opportunities for growth and enrichment across the organization. If you are inspired by inspiring others, Best Egg is the place for you. Best Egg...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description THE IMPACT YOU WILL MAKE   As Principal, Data, Analytics & AI Architect, you will provide strategic architecture leadership for Fannie Mae’s enterprise data and AI platforms. You will define standards and roadmaps, guide key technology decisions, and ensure solutions are secure, scalable, resilient, and aligned with risk, and regulatory priorities. You will partner with business and technology leaders to guide investment decisions, evaluate architectural trade-offs, and ensure platform capabilities deliver measurable business outcomes. Provide Data, Analytics & AI architecture leadership and oversight for mission-critical data,...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will lead the development, delivery, and ongoing evolution of innovative products that support Fannie Mae’s Single-Family business. You will provide product leadership and expert guidance throughout the product lifecycle—from identifying customer and business needs through implementation, adoption, measurement, and continuous improvement. THE IMPACT YOU WILL MAKE The Single-Family Market Engagement Product Management — Lead Associate will play a key role in advancing artificial intelligence capabilities for the Single-Family Market Engagement team and other technology products supporting Fannie...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.   As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the...

The Business Applications Specialist, reporting to the Associate Director of Systems and Business Applications, will share responsibility with the Systems team in supporting these solutions, fostering a tenant experience befitting the Ivy League.  Job-Specific Responsibilities Application Management & Support Administer and support systems and applications used for daily property management operations, including overseeing related projects, upgrades and software/hardware maintenance and installations. Oversee application support and serve as a level-2 point of contact for application-related issues, troubleshooting, and escalation. Manage system configurations, user access, roles, and security settings. Business Process Optimization Analyze current workflows across leasing, maintenance, accounting, and tenant services and identify opportunities to improve efficiencies through system enhancements and automation. Partner with stakeholders to define business...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description The Senior Director, Cybersecurity Risk Oversight Lead is responsible for advancing the Chief Risk and Compliance Division's (CRCD) independent cybersecurity risk oversight strategy. This role serves as a senior second line of defense (2LOD) leader responsible for overseeing cybersecurity risk governance, risk identification and assessment, risk appetite, issue management, emerging risk monitoring, regulatory engagement, and executive reporting. Serving as a strategic partner to enterprise leadership, technology teams, and control functions, this role provides independent oversight and credible challenge to ensure cybersecurity risks are...

Work Flexibility: Field-based Due to the nature of this role and travel requirements associated with this role, we will accept candidates from the 48 continental United States. Job Summary: As a National Leaves Clinical specialist, you will work directly with a JR/MPS team to support robotic and manual joint replacement procedures. You will be required to work within RepSuite for scan and schedule management in multiple territories across the country for employee leave of absence and when otherwise needed by the business. The NLCS will directly report to the Senior Manager, LEAP but indirectly work alongside local Mako Manager, JR Sales Manager, and GM. When not deployed the NLCS will assist and train with local JR team and execute all necessary clinical functions with that team. Field assignments can be a short as two week and as long as 3 months or more. Essential Duties & Responsibilities: Clinical Expertise in robotic applications Develop and maintain...

  At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.  As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description We are seeking a highly analytical and business-oriented Senior Associate, Strategic Program Management.   As a valued colleague on our team, you will support the planning, execution, and delivery of enterprise strategic initiatives. This role partners closely with leaders across Finance, Marketing, Product, Operations, and other business functions to translate strategic priorities into actionable plans, monitor program performance, and provide data-driven insights that enable informed decision-making. The ideal candidate combines structured problem-solving, strong analytical skills, and program management capabilities with the ability...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will monitor and assist with responses to customer support requests, identify and document errors in products, and support the team in troubleshooting and developing solutions to product errors all while operating under direct supervision and escalating to more experienced staff as needed. THE IMPACT YOU WILL MAKE The Technical Integration Support Analyst- Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:  Monitor and respond to ticketing system requests for critical or...

The Project Manager – Network is responsible for the end-to-end delivery of network infrastructure projects across campus, including LAN/WAN, wireless, structured cabling, and data center connectivity work. This role leads project execution for a defined set of Network Services initiatives, coordinating closely with engineering, security, vendors, and campus stakeholders to ensure that projects are delivered on scope, on schedule, and within budget.  This position ensures that network-related projects and initiatives are well-managed, clearly documented, and operationally sound. The Project Manager partners closely with Network Engineering leadership, service owners, campus IT partners, and vendors to translate project requirements into executable plans, track delivery, manage risk, and support consistent, repeatable project practices.  This role is primarily execution-focused, providing structure, coordination, and day-to-day project management rigor that allows technical leads...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Senior Software Engineer, Consent Management Platform  Job Summary: As a Senior Engineer supporting the Consent Management Platform, you will provide technical leadership in designing, building, and operating the secure, scalable services, APIs, and integrations that enable customer consent and preference management across the digital ecosystem. You will own core platform capabilities including consent records, audit...

The Consumer and Community Banking division at Chase provides a wide range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Within this division, the Analytics and Business Strategy Execution team leverages data to create competitive advantages and generate critical analytical insights to support strategic initiatives for Collections and Recovery Operations. As a Collections Strategy and Analytics Senior Associate in the Analytics and Business Strategy Execution team, you will play a key role supporting data-driven decisions with direct impact to the financial bottom line collaborating with partners and stakeholders to drive operational excellence. You will leverage data governance, predictive analytics, strategy development, data science and machine learning disciplines to understand and predict customer and industry behavior, set quantifiable goals, identify...