4 now customer experience coordinator jobs found

Job Summary: Independently support the IT infrastructure environment and/or facilities. Role may focus on maintenance, support and documentation/troubleshooting. Typically work as part of a team to implement IT solutions to business problems. Participate in projects. Job-Specific Responsibilities: The IT Operations Engineer is responsible for providing advanced technical support, systems administration, network administration, and infrastructure support for the Credit Union’s headquarters, branches, remote users, and technology environments. This position reports to the Senior IT Operations Manager and works closely with the IT team, business units, vendors, and management to maintain secure, reliable, and efficient technology services. The IT Operations Engineer supports end-user computing, Microsoft Windows environments, Active Directory, Microsoft 365, network connectivity, firewalls, switches, wireless networks, servers, cloud-based applications, and...

Job Summary: The AI Technical Product Manager bridges the gap between artificial intelligence capabilities and real-world product applications, combining deep technical understanding with strategic product understanding to build AI-powered solutions that deliver measurable value. Job-Specific Responsibilities: Product Balance innovation with practical implementation, assessing technical feasibility and business impact Establish success metrics and KPIs for AI product initiatives Technical Leadership Collaborate with data scientists, ML engineers, and software developers to translate business requirements into technical specifications Understand AI/ML fundamentals including model architectures, training processes, evaluation metrics, and deployment considerations Make informed decisions about model selection, data requirements, and infrastructure needs Evaluate emerging AI technologies and determine their applicability to product challenges and understand...

Job Summary: Are you excited by the idea of joining a world-class organization at the intersection of higher education and technology? Are you drawn to leveraging workflow automation tools to ensure outstanding service delivery? Can you see yourself working with staff across the organization to create and manage digital workflows? If so, consider joining our team! The IT Service Delivery team plays a critical role in driving innovative solutions to solve business problems in support of HBS’s mission to educate leaders who make a difference in the world.     The ServiceNow Platform Lead works with the Senior Director, Administrative & Campus Systems to drive service and technology roadmaps, oversee major transformation initiatives, assign and ensure the quality of developer, quality engineering (QE), and business analysis (BA) work, deliver top-notch service solutions, and manage relationships with partners across HBS. The Lead is responsible for the stability and usability...

Job Summary: The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 60 statisticians and epidemiologists including Harvard faculty, research scientists, and staff.  Investigators within CBAR have provided statistical leadership and support for clinical research networks for thirty-five years. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG) and the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and...