32 senior engagement manager jobs found

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Summary The NFL’s Internal Audit Department is seeking an Internal Audit & Risk Advisory Services Senior Manager for Information Security to lead and/or participate in audits of League Information Technology (IT) operations and compliance reviews of member clubs, stadiums, and League contractors.  Prior audit experience is mandatory in addressing the confidentiality, integrity, and availability of information systems including but not limited to network and cloud architecture, infrastructure and end-point security, vulnerability management, and general information technology controls (ITGC). This is a highly visible role where the candidate will be required to manage multiple engagements on a concurrent basis across the League, club, stadium, and contractor landscape, deal directly with respective senior leaders within these environments, and develop trend reports to executive leadership. The candidate is directly responsible for managing multiple external resources and...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description We are seeking a visionary and execution-focused leader to serve as the Advisor of AI Risk Governance (First Line Risk), responsible for establishing and leading a best-in-class governance framework for Artificial Intelligence across the enterprise. This first line advisor role embeds responsible AI governance across the full AI lifecycle, balancing innovation with regulatory and risk expectations. You will operate at the forefront of innovation, ensuring that AI capabilities are delivered safely, ethically, and in alignment with regulatory expectations, while enabling speed, scalability, and business value Position is based out of...

Job Posting Title: Analyst, Report Engineering - Internal Assignment (IA)/Project Hire (PH) Req ID: 10147002 Job Description: The mission of The Walt Disney Company is to entertain, inform, and inspire people around the world through the power of unparalleled storytelling. We achieve this mission by supporting and enabling the success of the exceptional Employees and Cast Members who bring our stories to life every day. People Insights is a Center of Excellence (CoE) that enables The Walt Disney Company to attract, engage, and retain talent through compelling and actionable people analytics and insights. We integrate and transform organizational, HR, and Talent Acquisition data into a unified Business Intelligence (BI) portfolio that empowers teams to create compelling stories about our most valuable resource: our people. As a Report Engineering Analyst, you will contribute to the design, development, and maintenance of reporting solutions and data assets that support...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 3 days a week Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.​ Technology Strategy & Leadership Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners Build, advocate for, and maintain technology strategy for assigned business lines Promote thought leadership and continuous learning Team Leadership & Development Effective Financial Management Appropriate use of onshore/offshore mix Build and lead strong teams of analysts, PMs, engineers, developers, vendors Drive engagement, capability...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description THE IMPACT YOU WILL MAKE    The Director, Customer Engagement Center role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:  Own the end-to-end Customer Engagement Center operating model, including organizational design, leadership structure, and performance management. Lead and develop senior leaders and managers; build a strong leadership bench capable of operating at scale. Drive an AI-first contact center strategy that increases automation and resolution while preserving high-quality human support for complex interactions....

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of one or more lines of business or functions.​ Essential Functions Manages a technology portfolio of greater complexity and breadth that requires frequent interaction and collaboration across a number of groups and technologies and generally includes 1 or more critical applications. Utilize technology expertise, current industry knowledge and best practices, thought leadership and effective business partnerships to build, advocate for and maintain the technology strategy for one or more lines of business that delivers the business' strategic objectives and aligns to the enterprise's...

Job Summary: The Director of Learning Experience and Design serves as a key senior member of the Professional Education (PPE) team at the Harvard Graduate School of Education. The Director joins the Portfolio Director (PD) team and reports to the Senior Portfolio Director. In this critical leadership role, the Director manages the Learning Experience and Design (LXD) team of learning designers and learning technologists to drive the strategic development and continuous improvement of high-quality, learner-centered programs and extensions, focusing primarily on online, hybrid, and on-demand. The Director collaborates closely with the other Portfolio Directors, faculty, practitioners, and external partners to ensure the design and implementation of innovative learning experiences that align with HGSE’s mission and advance its positive impact on the education sector. The Director oversees the program design process—including instructional design and course development—and...

Job Summary: The Center for Education Policy Research (CEPR) at Harvard University seeks a Senior Research Manager to oversee and further develop the analytical work of the Center. CEPR partners with school districts, charter school networks, and state education agencies to bring high quality research methods and data analysis to bear on strategic management and policy decisions. CEPR seeks to transform education through the power of research and evidence. CEPR and its partners believe all students will learn and thrive when education leaders make decisions using evidence, rather than hunches and untested assumptions. In pursuit of this end, CEPR both conducts cutting-edge quantitative research on critical topics for the field and develops new and faster models of education research that can better support education leaders. The SRM will be a critical part of the CEPR team, helping education leaders to learn what’s working and what’s not in education. The Senior Research...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description The Product Manager for the Common Cashflow Application (CCFA) Modeling Platform will lead the product strategy, delivery, and lifecycle management of Fannie Mae’s largest and most critical modeling application. CCFA supports enterprise-wide functions including single-family credit loss allowance, pricing, and financial forecasting. This senior-level role will serve as the central point of accountability for all product management. The Product Manager will also act as a key liaison between modeling, technology, finance, and business stakeholders to ensure alignment of product vision with enterprise objectives. THE IMPACT YOU WILL MAKE...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Job Summary: The Department of Biostatistics is a very busy and diverse department focused on research and teaching. Our 70+ faculty are leaders in the development of statistical methods for clinical trials and observational studies, studies on the environment, computational biology, and genomics/genetics. We offer degree programs in biostatistics, computational biology and data science; currently, more than 180 students are enrolled in these programs. Our team invites applications for a Programmer position in the National Studies on Air Pollution and Health group (https://www.hsph.harvard.edu/nsaph/). The position will be under the supervision of Principal Research Scientist, Dr. Danielle Braun, in Biostatistics. Job-Specific Responsibilities: We are seeking a Programmer to join our dynamic team. Duties and responsibilities include, but are not limited to, the following: Assist with developing and deploying data cleaning, data processing pipelines, data management,...

Job Description: We are seeking a FINRA-licensed Registered Representative to join our customer service team. In this role, you will provide high-quality support to clients through our contact center, assisting with complex inquiries, account maintenance, and financial service transactions. This is an excellent opportunity for professionals with life insurance and financial services experience who are passionate about delivering exceptional customer service while ensuring compliance with regulatory standards. Key Responsibilities Provide exceptional service through the inbound contact center, responding to complex customer inquiries and ensuring timely resolution or appropriate escalation. Research and resolve client requests efficiently while maintaining high service standards and compliance requirements . Perform account updates, maintenance, and transaction processing , ensuring accurate documentation and account history records. Process and distribute...

Job Description: We are seeking a FINRA-licensed Registered Representative to join our customer service team. In this role, you will provide high-quality support to clients through our contact center, assisting with complex inquiries, account maintenance, and financial service transactions. This is an excellent opportunity for professionals with life insurance and financial services experience who are passionate about delivering exceptional customer service while ensuring compliance with regulatory standards. Key Responsibilities Provide exceptional service through the inbound contact center, responding to complex customer inquiries and ensuring timely resolution or appropriate escalation. Research and resolve client requests efficiently while maintaining high service standards and compliance requirements . Perform account updates, maintenance, and transaction processing , ensuring accurate documentation and account history records. Process and distribute...

You’ll join the Small Business Card Analytics team, a strategic partner to the Small Business Card organization using data and analytics to accelerate growth, improve campaign performance, and deliver actionable insights. In this role, you’ll work closely with stakeholders to enable informed, data-driven decisions and continuous improvement across the Small Business Card portfolio. As a Quantitative Analytics Senior Associate at JPMorganChase within Small Business Card organization, you will leverage your analytical expertise to guide strategic decisions through executive dashboards, ongoing reporting, and deep-dive analyses that address emerging business challenges. You will assess portfolio performance to uncover optimization opportunities and translate customer behavioral data—including spend, payment, and engagement patterns—into insights that shape marketing strategies and enhance card profitability through targeted campaigns and product innovations. You’ll collaborate...

Principal Associate, Cyber Controls Monitoring Analyst As a Principal Analyst within the Cyber Controls Monitoring Team (Cyber CMT), you will operate at the intersection of GRC and engineering to approach control assurance as a product, not a periodic exercise. You won’t just report on data; you will build the automated measurements of Capital One’s security posture. Your primary responsibility is to develop, produce, and maintain automated health metrics for Cyber controls within our enterprise reporting platform by transforming raw telemetry data into real-time insights that prevent security process degradation before it becomes a significant risk. Key Responsibilities: Metric Engineering: Collaborate with cross functional teams and execute control walkthroughs to understand operations, identify data sources across disparate systems, and translate control designs/requirements into health metrics ETL Pipeline Development: Design, develop, test, implement...

Location: 127 Public Square, Cleveland Ohio Job Summary The Project Manager leads and supports a diverse portfolio of small to mid-size projects, which usually impact a Line of Business (LOB) and/or functional areas and assists with strategic process improvement initiatives across the Institutional Bank. The position takes projects from planning through final implementation using standard project management, change management, risk management, and process improvement methodologies and concepts. Enables process improvement, promotes technology-driven solutions, and assists with training and communication across Institutional Bank. This role requires a hands-on approach to defining and clarifying processes whenever ambiguity exists, ensuring project teams have clear direction and consistent execution standards. The role partners closely with business leaders, IT, and cross-functional teams while maintaining a trusted-advisor relationship with stakeholders. The role is...

Job Description: We are seeking a Insurance Call Center Support Representative to join our insurance contact center team. In this role, you will provide high-quality support to clients, assisting with inquiries, policy maintenance, and insurance-related transactions. This is an excellent opportunity for professionals with life insurance or general insurance experience who are passionate about delivering exceptional customer service while ensuring accuracy and compliance with company policies. Key Responsibilities Provide exceptional service through the inbound contact center, responding to customer inquiries and ensuring timely resolution or appropriate escalation. Research and resolve client requests efficiently while maintaining high service standards. Perform policy updates, maintenance, and transaction processing, ensuring accurate documentation and account history records. Process and distribute incoming and outgoing correspondence in accordance with...

Join a powerhouse team at the forefront of Home Lending Data & Analytics, where we partner with Product, Marketing, and Sales to solve the most urgent and complex business challenges. Our team thrives in a fast-paced, matrixed environment, driving transformative impact through bold analytics and innovative data science solutions. We are relentless in our pursuit of actionable insights, seamlessly engaging with stakeholders and redefining what’s possible through strategic collaboration and visionary problem solving. If you’re ready to shape the future of home lending with breakthrough ideas and data-driven leadership, this is the team for you.  We are seeking a senior Data Scientist Lead to join our Home Lending Data & Analytics team, supporting Originations Product Team. This strategic role requires a visionary leader with a consulting background who excels at translating complex data into actionable business insights. The ideal candidate will be a recognized thought...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...