52 service associate jobs found

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will lead the development, delivery, and ongoing evolution of innovative products that support Fannie Mae’s Single-Family business. You will provide product leadership and expert guidance throughout the product lifecycle—from identifying customer and business needs through implementation, adoption, measurement, and continuous improvement. THE IMPACT YOU WILL MAKE The Single-Family Market Engagement Product Management — Lead Associate will play a key role in advancing artificial intelligence capabilities for the Single-Family Market Engagement team and other technology products supporting Fannie...

Principal Associate, Cyber Risk & Analysis At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We want you to be curious and ask “what if?” Capital One started as an information strategy company that specialized in credit cards, and we have become one of the most impactful and disruptive players in the industry As part of the Cyber organization, you will build, operate, and continuously evolve the tooling that keeps a threat landscape current for every enrolled asset in the enterprise portfolio. You won't just consume intelligence, you will design and implement the systems that produce it. You will serve as the subject matter expert bridging threat intelligence, security engineering, and AI-driven automation, delivering a capability that every security team in the enterprise depends on before they begin an assessment. Roles and Responsibilities Design, build,...

Department: 14035 Enterprise Corporate - Enterprise Tech Field Services Wake/GA Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 1st Shift Mon-Fri Pay Range: $25.30 - $37.95 Major Responsibilities: Ensure implemented IT solutions are functioning at an optimal level and end-users’ needs are met. Provides end-user support including training on new device capability, basic device operations, accessing network resources, and device security best practices.   Supports and follows established procedures for managing incidents and request tickets while adhering to SLA’s, documenting updates in incident/request with actions taken including client communication and closure with complete resolution documentation.   Analysis, configuration, installation, maintenance, upgrades and retirement of hardware and software which require...

Department: 12705 Enterprise Corporate - Patient Access & Care Team: NC/GA Operations Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday Through Friday, 7-3:30, onsite. This is for the SE PACT LOGISTICS team. Pay Range: $25.30 - $37.95 Major Responsibilities: Ensure implemented IT solutions are functioning at an optimal level and end-users’ needs are met. Provides end-user support including training on new device capability, basic device operations, accessing network resources, and device security best practices.   Supports and follows established procedures for managing incidents and request tickets while adhering to SLA’s, documenting updates in incident/request with actions taken including client communication and closure with complete resolution documentation.   Analysis, configuration, installation,...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description THE IMPACT YOU WILL MAKE At Fannie Mae, technology plays a critical role in enabling our employees to deliver on our mission. As a Systems Engineer – Nexthink, you will help improve the digital experience of thousands of employees by leveraging endpoint intelligence, automation, and analytics to proactively identify and resolve technology challenges across the enterprise. In this role, you will use the Nexthink platform to transform endpoint telemetry and employee feedback into actionable insights that improve device performance, enhance productivity, strengthen operational efficiency, and elevate the overall employee technology...

As part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money and assets. We tackle complex challenges at every stage of the payment lifecycle and our industry-leading solutions facilitate seamless transactions across borders, industries and platforms.  Operating in over 160 countries and handling more than 120 currencies, we are the largest processor of USD payments, with a daily transaction volume of $10 trillion.   As a Sr. Associate Applied AI/ML Scientist within our Payment Solutions team, you will be instrumental in utilizing artificial intelligence and machine learning technologies to augment our payment solutions and stimulate business expansion. Your role will involve researching, experimenting, developing, and transitioning high-quality machine learning models, services, and platforms into production to streamline payment...

About The  Harvard & the Legacy of Slavery Initiative  (H&LS) is dedicated to addressing systemic inequities by developing and advancing visible, lasting, and effective actions grounded in Harvard’s educational mission and guided by the findings and recommendations of the Presidential Committee on Harvard & the Legacy of Slavery. Sara Bleich, Vice Provost for Special Projects, leads the implementation of the recommendations from the Report of the Presidential Committee on Harvard & the Legacy of Slavery. Job   Summary The Senior Program Manager (Sr. PM) is responsible for the comprehensive oversight of H&LS's programmatic portfolio. The portfolio encompasses programs directly managed by H&LS and those funded by H&LS but administered by other Schools/units across the University. Reporting directly to the Director of Administration (DA), the Sr. PM provides strategic direction and management to ensure all programs are successfully launched,...

Cyber Governance and Risk Management, Cyber Tool Assessor - Principal Associate Security is essential to what we do at Capital One, from protecting customer data to the associate experience. As a Cyber Risk Manager within the Governance and Risk division, you see security as an innovation enabler and differentiator, not a step in the compliance process. You thrive working with business and technology partners to achieve goals and objectives in a secure manner. You’re constantly looking for ways to leverage modern technology architectures. You enjoy solving tough cybersecurity problems in an iterative, team environment. You are pragmatic and practical in your understanding of software development and IT operations, and have experience with industry risk frameworks and models. You possess a technical understanding of software engineering best practices, cloud infrastructure, security scanning and detection tools, and tool configuration management. This knowledge will help...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our Corporate Procurement team, you will lead and execute sourcing and contracting activities for software, SaaS, cloud-based applications, enterprise licenses, subscription renewals, and related technology services. In this role, you will partner with internal and stakeholders to define sourcing strategies, manage RFx events, negotiate supplier agreements, and support contract execution in accordance with Fannie Mae's strategic sourcing process. This role is focused on delivering value, reducing risk, and improving commercial outcomes across the software and SaaS supplier portfolio while supporting timely,...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision.   THE IMPACT YOU WILL MAKE   The Senior Windows Server Engineer – Cloud Infrastructure role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Develop moderately complex solutions for application design and IT infrastructure components. Understand the...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision.     THE IMPACT YOU WILL MAKE   The Senior Windows Server Engineer – Cloud Infrastructure role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Develop moderately complex solutions for application design and IT infrastructure components. Understand the...

Senior Information Security Office (ISO) Consultant, Cyber Risk Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Cybersecurity professionals at Capital One are trusted expert advisers who shape decisions, challenge activities to ensure they meet our standards, and generally oversee technology, cybersecurity, and information security risk across the business and Capital One organization.  As a Principal Associate in Capital One’s Cyber Division supporting Financial Services (FS), you will work within the FS Information Security Office (FS ISO) Command Center providing support to FS business, stakeholders, and peers. The FS ISO Command Center is responsible for...

Senior Platform Engineer   Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Work with data/process/data owners and consumers owners to understand desired application capabilities and be able to explain limitations in non-technical terms Focus on building and maintaining the underlying operational aspects of the platform including remediating vulnerabilities Monitor platform support...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, are expected to work on-site 3 days per week at the nearest location. JOB BRIEF (PURPOSE)   The Risk Manager, Emerging Technology Risk serves as a key member of the first line Risk team within the Commercial Bank, with responsibility for executing and overseeing governance activities related to the Commercial lending portfolio, including Middle Market and Financial Sponsor relationships.   The role is accountable for establishing, managing, and enhancing governance processes that support effective technology risk management, responsible AI adoption, operational resilience, regulatory readiness, and sustained control performance. This includes partnering closely with business, technology, information security, cybersecurity, model risk, operations, and other...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will design, develop, test, implement, and support software solutions throughout the application lifecycle. You will collaborate with teammates to deliver application enhancements, develop and maintain database solutions, contribute to application modernization efforts, remediate application vulnerabilities, and support production issues and releases. You will also research technical issues, evaluate alternative solutions, and apply sound engineering practices to deliver secure, reliable, and high-quality software while continuing to expand your technical expertise. THE IMPACT YOU WILL MAKE...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision. THE IMPACT YOU WILL MAKE   The Senior Windows Endpoint Engineer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Endpoint Management   Design, implement, and maintain enterprise endpoint management solutions using Microsoft Intune.  Manage...

Technology Business Partner & Delivery Manager Washington Trust is seeking a Technology Business Partner & Delivery Manager to serve as the key link between business lines and IT Services, helping drive technology-enabled business transformation across the Bank. This role combines business analysis, project management, process improvement, Agile delivery, and AI enablement to deliver solutions that improve efficiency, enhance reporting, and create measurable business value.   Responsibilities Partner with business leaders to identify technology opportunities and solve business challenges. Lead technology initiatives from intake through implementation. Gather requirements, document business processes, and support solution design. Facilitate Agile ceremonies and manage backlogs, user stories, and project priorities. Support AI, automation, data, reporting, and modernization initiatives. Collaborate with software development, integration, data,...

Job Summary: Two new initiatives at the Harvard Graduate School of Education (HGSE) jointly seek a full-time Research Associate to support research, partnership development, and programmatic activities across two complementary efforts: The AI & Learning Initiative, which advances an agenda around AI and human development, with a focus on the science of learning, development, and human thriving. The Workforce Learning and Artificial Intelligence Initiative (WLAI), which focuses on how adults learn and develop skills in and for work. This role is split across each initiative (70% AI & Learning, 30% WLAI) Reporting to WLAI Faculty Director Dr. Tessa Forshaw, and working closely with the AI and Learning Initiative team, collaborators across HGSE, and external organizations, the Research Associate will operate at the intersection of learning science, workforce practice, and AI in education. Job-Specific Responsibilities: AI & Learning Initiative, (70%)...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will design, develop, test, and/or maintain moderately complex hardware, technology, and/or processes. THE IMPACT YOU WILL MAKE The Sr. DevOps Engineer (AWS) role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Design, develop, and maintain scalable software applications and systems utilizing AWS services and systems with a strong focus on on-premises infrastructure. Write clean, efficient, and well-documented code following established coding standards. Implement and manage AWS...

Lead Platform Engineer   Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? Do you have a proven track record of leading diverse teams to achieve great results?  At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Lead Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You’ll Do:  Provide prompt and effective technical support to users, troubleshooting issues and answering questions Monitor system performance, security, and data integrity, taking proactive measures to address potential problems Stay...

Senior Platform Engineer   Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Manage Google Workspace (Gmail, Calendar, Drive, Meet, etc.) for our organization Provide prompt and effective technical support to users, troubleshooting issues and answering questions Monitor system performance, security, and data integrity, taking proactive measures to address potential problems Stay...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description We are seeking a highly analytical and business-oriented Senior Associate, Strategic Program Management.   As a valued colleague on our team, you will support the planning, execution, and delivery of enterprise strategic initiatives. This role partners closely with leaders across Finance, Marketing, Product, Operations, and other business functions to translate strategic priorities into actionable plans, monitor program performance, and provide data-driven insights that enable informed decision-making. The ideal candidate combines structured problem-solving, strong analytical skills, and program management capabilities with the ability...