28 jobs found

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Position Summary KeyBank is seeking a Salesforce Commercial Servicing & Onboarding Tech Lead to provide hands-on technical leadership for Commercial onboarding and servicing delivery squads. This role will own end-to-end technical design, build quality, and solution delivery for Salesforce Service Cloud and Experience Cloud platforms supporting Commercial Banking operations. This is a full-time technical leadership role focused on building durable internal Salesforce domain expertise and reducing dependency on contractor heavy delivery teams. The successful candidate will drive engineering excellence, lead technical discussions independently, set technical direction, and partner closely with business stakeholders, product owners, enterprise architecture, and operations teams. This role offers a path to team leadership as the team and delivery portfolio mature. About...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Enterprise Data Quality team at KeyBank is seeking a highly motivated and detail-oriented Data Quality Senior Analyst to lead the daily operations within the data quality rule writing Coverage team.  The Coverage team ensures data assets at Key are supported by the appropriate data quality rules, through direct rule definition & implementation, as well as supporting partners throughout Key as they create and implement their own rules.  This is a foundational component of our Enterprise Data Quality Program. This role is essential to ensuring data is trustworthy and fit for its intended use across regulatory, analytics, AI, and reporting functions. The ideal candidate is a passionate data advocate with a strong understanding of banking processes, data quality principles, tools, and best practices paired with advanced SQL proficiency that is critical to effectively interrogating, validating, and monitoring...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid, in office 2 days a week at 4910 Tiedeman Rd, Brooklyn, OH. Job Summary This position provides critical infrastructure support to internal and external banking applications, vital to the success of KeyBank.  This role provides support for KeyBank infrastructure including Harness.io Internal Developer Platform, GitLab Continuous Integration, Continues Deployment, and Google and Kubernetes cloud environments. Candidates should have experience in connecting with and managing highly available, redundant, and security environments. This position will include solutioning and code deployment for an array of technologies and configuration items that support to KeyBanks IT infrastructure. Essential Functions Contribute to the design, delivery, automation, and support of infrastructure services and solutions; partners cross-functionally to come up with solutions. Partner with IT/Infra...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Technical Leads own, oversee, and drive the strategy of the development, implementation, assessment, and support of one or more environments, applications, or platforms. Essential Functions Independently develops and sets best practices for developing clean, maintainable, testable code for work assigned; performs code reviews for all levels of engineer. Drives and architects the overall health, performance, availability, and resolution of system and client experience impacts for one or more environments, applications, or platforms. Serves as the deep technical expert on the team; owns training program for junior engineers and mentors as the go to resource on the team. Evaluates and makes decisions on new technologies and how they fit into the product solutions. Applies, and proactively prepares to ensure, proper security standards for code development. Displays outward thinking, develops strategies for the...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Provides advanced deployment and support of enterprise software solutions, digital intelligence (monitoring and observability), and cloud platforms. Leads efforts in continuous integration, testing, delivery, and configuration management. Collaborates across departments, mentors junior engineers, and influences adoption of modern DevOps practices. Essential Functions Participate in cross-functional design activities at the department level, ensuring code is built with long-term maintainability and scalability in mind. Translate CI/CD and release automation needs into scalable solutions that enable teams to modernize their development and deployment processes. Mentor junior engineers on automation, observability, and continuous delivery concepts; lead by example in implementing DevOps best practices. Contribute to Agile project lifecycle by working within iterative development cycles, user stories, and...

Location: 4224 Ridge Lea Road, Amherst New York Job Summary The Senior Java Developer executes on and influences the development, implementation, assessment, and support of one or more environments, applications, or platforms. Essential Functions Independently develops clean, maintainable, testable code for work assigned; performs code reviews for all levels of engineer. Designs solutions for the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Strong technical expert on the team; assigns work, mentors, and trains junior engineers. Advocates for new technology and improvements. Applies, and prepares to ensure, proper security standards for code development. Assists in the development of strategies for the full software development life-cycle of new and emerging technologies and make recommendations regarding selected technologies and...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Cybersecurity Risk Oversight, the Sr. Cybersecurity Risk Oversight Professional is a 2nd Line of Defense risk management position that provides independent oversight and Risk Management subject matter expertise to 1st Line of Defense Business units and their corresponding Business Risk and Control Analysts.   This position is responsible for Operational Risk oversight of the Key Technology and Operations Services line of business, as well as technology and information security risk oversight for areas of the enterprise that manage technology. As part of this oversight role, experience with cybersecurity domains, operations, architecture, governance, information security, and the ability to leverage that experience to identify material risks, provide credible challenge and assist in developing effective mitigation strategies. Essential Functions Evaluate risk and control...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 3 days a week Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.​ Technology Strategy & Leadership Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners Build, advocate for, and maintain technology strategy for assigned business lines Promote thought leadership and continuous learning Team Leadership & Development Effective Financial Management Appropriate use of onshore/offshore mix Build and lead strong teams of analysts, PMs, engineers, developers, vendors Drive engagement, capability...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Provides deployment and support of Kubernetes clusters, deploys enterprise software solutions, and cloud platforms. Utilizes automation to reduce toil and create improvements within the KeyBank environment. Collaborates across departments to ensure uptime for clusters and hosted applications. Participates in on-call rotations. Essential Functions Develop and enhance Kubernetes, containerization and cloud strategy and implementation Provide technical support for applications hosted within the Kubernetes and containerized environments. Develop and enhance Infrastructure As Code (IAC) configurations for KeyBank on-premise and cloud Kubernetes environments Influence technical direction by advocating for new tools, practices, and approaches that improve delivery speed, reliability, and quality. Ensure alignment with security and compliance standards in all DevOps activities, including automation, deployment, and...

Location: 4900 Tiedeman Road, Brooklyn Ohio Summary: The Data Architect will be responsible for designing, creating, and managing our organization's data architecture. This role will involve collaborating with various stakeholders to understand business requirements and translate them into efficient and scalable data solutions. The Data Architect will also play a key role in implementing data governance best practices and ensuring data quality and integrity across all systems. Responsibilities and Qualifications: Experience with defining strategy and approach for Architecture (preferably Data Architecture) function including but not limited to: scope\vision, roles and responsibilities, operational processes, and governance structure. Deep domain knowledge of Data Management concepts including but not limited to: Data Acquisition, Storage, Processing\Transformation, Modeling, Retention, and Protection. Hands-on practical experience designing and delivering...

Location: 4900 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Job Summary Join the Voice & Chat Automation / Contact Center Delivery group as Software Engineer on the Technology Servicing team! Be part of a team that is working on a major modernization effort in Contact Center AI. The Software Engineer will be responsible for development on a mission critical application within KeyBank. Essential Functions Independently develops clean, maintainable, testable code for work assigned; performs peer code reviews. Participates in the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Embraces mentorship and training from senior engineers. Provides continuous improvement ideas to reduce expenses and/or improve efficiency. Applies recommended information security standards when developing code and seeks to...

Location: 4910 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF) Under manager’s supervision, the Senior Data Scientist is primarily responsible for conducting quantitative modeling and analytics of financial crimes. Leveraging both current and emerging technologies and applications, this role covers all key aspects of model development and analytics, i.e. data identification and gathering, methodology/technique selection, performance assessment, documentation, and ongoing monitoring. ESSENTIAL JOB FUNCTIONS Under manager’s oversight, perform a broad range of quantitative works, including model development and ad hoc analytics to address financial crime compliance needs in AML/BSA/OFAC Research, compile and evaluate large sets of data to assess quality and determine suitability for model building Develop/maintain internal models and test/configure vendor solutions to ensure conceptually sound design, proper implementation, and acceptable model...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary ​​The Business Technology Manager ​​utilizes technical experience, business acumen, delivery and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology applications meeting the technology and operational objectives of a line of business or function.​ Essential Functions Lead, develop, and administratively support the team members that comprise the following teams: GRC Development, GRC Support, and GRC Administration. Actively manage the relationships with approximately 25 business program owners from across: Risk (Innovation, RCSA, Enterprise, Compliance, Model, Enterprise Change, Exam Mgmt, REA, Reg Change, others), BRC (BRC, TPM, IT ARCA), Internal Audit and Credit Risk Review, Enterprise Client Relations, SOX – Financial Crimes Governance CIS (Variance and Vulnerability) Third Party Security And other teams. Manage the intake...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Manager plays a key role in leading KeyBank's federated analytics model by enhancing the data experience across the enterprise. This role is responsible for managing a high-performance team that maintains and optimizes analytic data marts, ensuring data integrity, and supporting the development of trusted data assets. The Manager leads cross-functional work product with analytics, operations, and technology teams to solve business problems, improve data quality, promote best practices in data usage, and drive strategy that aligns with business goals. Essential Functions Maintain and enhance KeyBank’s Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM). Serve as a subject matter expert (SME) for assigned data domains and marts. Lead enterprise data quality efforts, including testing, validation, and documentation. Analyze large and small...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Domain Architecture Manager provides strategic leadership to guide technology decisions at Key across architecture areas with a focus on infrastructure, cloud, data, and analytics domains. The individual will lead a team of architects in day-to-day operations and will work with technology teams to help define technology strategy and assuring cross-portfolio alignment.  They will assist in the review and approval of the architecture designs for the delivery of projects. They will help develop and communicate the Bank's technology architecture plan and the infrastructure components required to support it. Essential Job Functions Ability to think strategically and align to the organizational readiness. Ability to influence decisions based on merit. Independent thinker and self-starter Collaborate across architecture teams to develop more strategic EA guidance for projects. Collaborate with other teams to ensure that...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Leader Enterprise Architect owns the vision, principles, standards, and processes that guide the purchase, design, and deployment of critical technology at Key across the application architecture, business architecture, and infrastructure architecture areas. Essential Functions Define implementation architectures for Key's top projects based on the business needs and the reference architecture for Key. Define critical business strategy and strategic domain architecture with the technology delivery teams. Assist in the review and approval of the architecture for all critical delivery projects. Understand technology trends and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The IT Business Analyst works with a cross-functional team in optimization of application capabilities & business processes. This role provides business analysis and project/product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions Influence requirements for new application features and enhancements that are consistent with strategic priorities. Participates in the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a moderately complex system and/or multiple systems; understands the SDLC and its impact on deliverables. Translate business requirements into technical requirements and convey with appropriate level of detail to the development team. Broaden expertise of the business and work with technical and business teams to support business...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Manager plays a key role in leading KeyBank's federated analytics model by enhancing the data experience across the enterprise. This role is responsible for managing a high-performance team that maintains and optimizes analytic data marts, ensuring data integrity, and supporting the development of trusted data assets. The Manager leads cross-functional work product with analytics, operations, and technology teams to solve business problems, improve data quality, promote best practices in data usage, and drive strategy that aligns with business goals. Essential Functions Maintain and enhance KeyBank’s Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM). Serve as a subject matter expert (SME) for assigned data domains and marts. Lead enterprise data quality efforts, including testing, validation, and documentation. Analyze large and...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Copilot Enablement Specialist is responsible for enabling, integrating, and governing agentic AI capabilities across the enterprise. This role partners closely with architecture, security, compliance, and business technology teams to design and enable Microsoft Copilot Studio agents and Azure AI–based solutions that are secure, scalable, and aligned with KeyBank’s governance and risk posture. This role requires continuous awareness of evolving Microsoft 365 Copilot capabilities, including new features, model advancements, and service updates, with the ability to translate these into practical enterprise solutions. Operating as both an owner and senior escalation point, this role focuses on developing the technical foundations—including infrastructure, integration patterns, and policy controls—that allow Copilot and Azure AI services to be adopted safely and effectively across the organization. The position sits at the...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...