20 customer experience coor jobs found in New York

About the Role: Grade Level (for internal use): 12 About the Role:  Senior Sales Specialist – Credit Risk Solutions (Buy‑Side) The Team: We are growing a dedicated Buy‑Side Sales Team within our Credit & Risk Solutions business. This is an exciting opportunity to join at the ground floor of a high‑growth initiative, focused on delivering credit‑risk intelligence and workflow solutions to Buy‑Side firms (asset managers, hedge funds, private‑equity houses, pension funds, etc.). Responsibilities and Impact: Buy‑Side firms face increasing exposure to counter‑party defaults, liquidity risk, and macro‑economic uncertainty. Our solutions help senior investment, risk, and portfolio‑management leaders evaluate counter‑party creditworthiness, manage capital, and build resilient investment pipelines. As a Senior Sales Specialist, you’ll own strategic client relationships and drive transformational impact. Own a portfolio of buy‑side accounts,...

About the Role: Grade Level (for internal use): 11 The Role: Manager, Insurance Risk Management The Team:  The Risk Management team operates as a strategic partner to business segments across S&P Global, ensuring comprehensive protection of company assets and operations. We value technical expertise, collaborative problem-solving, and proactive risk identification. Our team works closely with internal stakeholders and external partners to maintain best-in-class insurance programs that support business growth while managing exposures effectively. Responsibilities and Impact: Drive the comprehensive insurance program renewal process by compiling underwriting data, reviewing program structures, and recommending coverage changes based on industry best practices and company exposures, managing deliverables from brokers, and reviewing quotes, binders and policies. Manage and oversee renewals of S&P Global's Casualty, Property, E&O, Cyber, D&O,...

About the Role: Grade Level (for internal use): 13 About the Role/The Team:     The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the U.S. We are a collaborative team who develop solutions that help our clients overcome their complex business challenges. The team is focused on relationship management, business development, and are intellectually curious. We uniquely leverage our proprietary methodologies and cutting-edge technologies to provide unparalleled client engagement and solutions. The Head of Private Markets Relationship Management, S&P Global Ratings is a pivotal leadership position responsible for elevating the Private Markets Commercial team to achieve strategic objectives within the sector.  We are seeking a seasoned professional with consultative sales skills within Private Credit, Fund Finance and Financial Sponsors, along with a proven track record of...

About the Role: Grade Level (for internal use): 11 The Team:  The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the U.S. We are a collaborative team who develop solutions that help our clients overcome their complex business challenges. The team is focused on relationship management and business development, and values intellectual curiosity and strategic thinking. We uniquely leverage our proprietary methodologies and cutting-edge technologies to provide unparalleled client engagement and solutions.    What you stand to Gain:  Work directly with CFOs, Treasurers, Heads of Investor Relations, and other capital markets executives from some of the largest companies in the world.   Build familiarity with assigned sectors and client business models to support effective day-to-day coverage and informed client discussions.   Develop a deep understanding of the ratings...

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. Role Overview We are seeking experienced Investment Banking professionals to serve as...

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. Role Overview We are seeking experienced Equity Research professionals to work as domain...

About the Role: Grade Level (for internal use): 12 About the Role/The Team:   The Structured Finance team is a dynamic group of analytical professionals who specialize in evaluating complex financial instruments and emerging asset classes. We pride ourselves on being at the forefront of credit analysis innovation, working collaboratively to develop new methodologies and provide market-leading insights. Our team values intellectual curiosity, rigorous analysis, and the ability to communicate complex concepts clearly to both internal stakeholders and external clients. The Associate Director is recognized as an expert, frequently advising others on complex matters, and operating with autonomy. Helping to manage effective operational systems and processes, working closely with other teams to deliver sustainable results. What’s in it for you: The opportunity to work in a collegial culture with great potential for professional development and career growth. To succeed,...

About the Role: Grade Level (for internal use): 15 About the Role: The Team: The Market Intelligence Finance and Operations (“F&O”) team is 150+ professionals across the world and is responsible for the financial operations, program management and executive support for the division.  The VP, MI Commercial Finance, Commercial Analytics & Business Partnering reports to the CFO of Market Intelligence, sits on the F&O Leadership team and oversees 40 professionals who support the Market Intelligence Revenue and Marketing Teams, across all our products, including incentive design and partnership around commercial operations. What’s In It for You : Become a leader in the Market Intelligence division and gain exposure to senior management by delivering business critical thought leadership and insights. Develop deep and wide expertise across all facets of S&P Global Market Intelligence, including central functions, product, and commercial. Grow and...

About the Role: Grade Level (for internal use): 13 About the Role/The Team:  The Esoteric ABS team within the Structured Finance practice provides credit ratings and opinions for securitizations backed by a wide variety of nontraditional assets. In this role, the Director will be responsible for leading and owning the end-to-end rating process, demonstrating strategic perspective and leadership in research, cash flow, credit, and structural analytics, as well as client-facing activities for new issue ratings and surveillance of Esoteric ABS transactions. The Director is expected to set a high standard for collaboration, adaptability, and innovation within the team. What’s in it for you: This is a great opportunity to build a career in finance markets with one of the leading providers of financial market intelligence. We are looking for an individual with a dynamic and proactive personality who has an analytical mindset and is always thinking outside the box. The...

About the Role: Grade Level (for internal use): 12 The Team:   The U.S. Structured Credit - CLO team is part of the broader Structured Finance Group at S&P Global Ratings. The team assigns and monitors credit ratings for securitizations backed by broadly syndicated or middle market corporate loans. The practice provides credit ratings of structured products that are backed by pools of assets,   mainly focused   on Collateralized Loan Obligation (CLO) transactions.     What   you stand to   Gain:   Work alongside industry-leading professionals in the dynamic structured credit market.   Gain exposure to   cutting-edge   transaction structures and emerging market trends.   Develop leadership skills through mentoring and managing analytical relationships.   Build   expertise   across multiple sectors through collaboration with S&P Global experts in fund finance, project finance,   c orporate finance, and...

About the Role: Grade Level (for internal use): 11 The Team:   S&P Global Ratings' Structured Finance Ratings practice is a leader in providing credit ratings and opinions for securitizations backed by diverse ABS assets. The team   operates   in a collegial culture with strong opportunities for professional development and career growth, focusing on supporting capital market growth while   maintaining   analytical excellence.     What you stand to Gain :   Work alongside industry-leading professionals in structured finance and gain deep   expertise   in ABS securitizations .   Access exceptional professional development opportunities and clear career progression paths within the global organization.   Contribute to market-shaping credit opinions while building relationships with key market participants .   Experience a collaborative culture that values analytical excellence, continuous improvement, and professional...

About the Role: Grade Level (for internal use): 14   About the Role/The Team:     The S&P Global Ratings Commercial Team   is responsible for   optimizing   relationships and commercial outcomes with a broad set of clients in the U.S.  In this highly visible, high-impact organization,   you’ll   help shape how we show up in the market ,   bringing our  mission   and values to life while delivering sustainable, long-term value for clients and communities.  We are a collaborative team who develop solutions that help our clients overcome their complex business challenges.  We thrive on   unique   perspectives,   operate   comfortably in ambiguity, and partner across boundaries to unlock outcomes that no single team could achieve alone.  The team is focused on relationship management, business development, and   is   intellectually curious. We uniquely   leverage   our proprietary methodologies and   cutting-edge...

About the Role: Grade Level (for internal use): 12 The Team: Our team specializes in analyzing complex, non-traditional asset classes including transportation ABS, private equity, triple net lease properties, data centers, time-share, and whole business securitizations. We foster a collaborative environment where analytical excellence meets innovative problem-solving, supporting the growth of structured finance markets globally. The Impact: As an Associate Director, you will drive the end-to-end rating process for complex esoteric ABS transactions, directly influencing capital market decisions and investor confidence. This role blends research and quantitative and qualitative analytical skills, client-facing interactions, and project management. Your analytical expertise will shape rating outcomes through comprehensive cash flow modeling, credit assessment, and structural analysis under various economic scenarios. The Associate Director is expected to conduct credit...

About the Role: Grade Level (for internal use): 11 About the Role/The Team:     The U.S. Structured Credit - CLO Ratings team is part of the broader Structured Finance Group at S&P Global Ratings. The team assigns and monitors credit ratings on complex collateralized loan obligation (CLO) transactions backed by broadly syndicated and middle market corporate loans, providing high-quality, time-sensitive analysis to the leveraged finance market. As a Senior Analyst (you will play a key role in driving analytical quality and efficiency, sharing your expertise with colleagues, and contributing to how the team continuously improves the way we work.  Impact and Responsibilities:    Impact:  The Senior Analyst plays a key role in driving analytical quality and efficiency, sharing your expertise with colleagues, and contributing to how the team continuously improves the way we work. The Senior Analyst leads analysis on transactions within clearly defined criteria and...

About the Role: Grade Level (for internal use): 12 The Team: The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the U.S. We are a collaborative team that develops solutions to help clients navigate complex business challenges. We focus on relationship management and business development, and we value intellectual curiosity, strategic thinking, and strong partnership. We leverage our proprietary methodologies and cutting-edge technologies to provide unparalleled client engagement and solutions.   What You Stand to Gain: Direct client access to capital markets executives at many of the world's largest and most sophisticated debt issuers. Sector and client immersion, build familiarity with assigned sectors, issuer business models, and financing strategies to elevate day-to-day coverage and executive-level discussions. Ratings and enterprise knowledge—develop a strong...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

About the Role: Grade Level (for internal use): 10 The Team Control Room operates within the Compliance Monitoring and Exams pillar of S&P Global’s Ratings Risk and Controls department. The team applies standardized monitoring and surveillance protocols to prevent or manage conflicts of interest and protect confidential and/or material non‑public information collected or generated as part of credit rating activities. Team members demonstrate initiative by connecting their daily surveillance work to broader organizational priorities and contribute to maintaining ethical firewalls across the firm. What You Stand to Gain Exposure to global compliance risk management, regulatory frameworks, and regulatory technology. Opportunities to develop analytical and reporting capabilities using business intelligence tools. Experience applying compliance controls that directly support Ratings’ regulatory obligations and reputational risk mitigation. Growth in...

Location: For Those Who Work At Home, New York ***THE INCUMBENT WILL SUPPORT CLIENTS IN THE CENTRAL NY OR CAPITAL REGION AND THEREFORE MUST RESIDE WITHIN THESE REGIONS TO BE CONSIDERED*** Job Summary The Business Banking Virtual Relationship Manager actively manages a portfolio of clients within the entry end of the Business Banking segment. They effectively manage the client relationship by selling and promoting a broad array of financial products and services, providing pertinent financial information to clients and identifying/referring cross-marketing opportunities to meet the clients' need and become their trusted advisor. They develop strategic relationships with Key lines of business in order to effectively refer business and leverage partnerships to deepen and enrich the client experience and increase client engagement and retention. The Business Banking Virtual RM actively engages partners to mitigate client run off within portfolio. Essential Functions...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...