6 customer service jobs found

The Financial Aid Office at Harvard Medical School provides comprehensive financial counseling and support to more than 650 M.D. students, as well as students enrolled in HMS master’s programs. The office administers a $42 million M.D. financial aid program designed to reduce financial barriers to an HMS education. Funding is derived from a combination of institutional, federal, and private sources. More than $20 million in institutional need-based scholarship funding is awarded annually to HMS students, along with over $2 million in institutional need-based loan funds. Eligibility for institutional aid requires a thorough assessment of both student and parental financial resources. In addition, the office supports approximately 275 master’s students through the administration of federal financial aid programs. The Financial Aid Office is committed to delivering the highest level of customer service while fostering a positive, supportive, and team-oriented work environment. The...

Reporting to the Director of Research Finance, this full-time position in the Office for Sponsored Programs (OSP) is responsible for the cash management and post-award operations within Research Finance.  Cash responsibilities include drawdowns and reporting for Federal letters of credit, processing sponsored payments, and accounts receivable collections.  The team operates in a high-speed, high-volume environment, and is responsible for ensuring data integrity in the sponsored system of record, including, but not limited to, the review of all sponsored agreements, scheduling deliverables, and processing monthly deliverables.    This role, in collaboration with the other Research Finance Managers and the Director, is responsible for maintaining and developing processes, procedures, and internal controls to ensure compliance with sponsor financial requirements and Harvard policy. The Manager must have the ability to multitask and prioritize critical tasks easily, the ability to...

Job Summary: Reporting to the Executive Dean, the Associate Dean for Finance and Chief Financial Officer (CFO) is a key member of the Radcliffe Institute’s senior leadership team. The CFO provides vision and direction for the Institute’s overall financial strategy, safeguards its long-term financial sustainability, and advances efficient, effective financial operations in support of Radcliffe’s mission and strategic goals. The Associate Dean for Finance/CFO serves as a principal advisor on strategic planning, long-range financial planning, fundraising, and risk management, and represents the Institute on University-wide committees and working groups. The CFO is accountable for delivering high-quality financial services; producing accurate, timely financial reporting; and ensuring compliance with University policies, internal controls, and applicable laws and regulations, while upholding the highest standards of accuracy, responsiveness, efficiency, and professionalism. As a...

HUIT (Harvard University Information Technology) Finance is seeking a skilled Financial Reporting Analyst to develop, maintain, and enhance financial reporting and analytics to support the Finance teams and help monitor the financial performance of HUIT. This role will focus on creating multiple and regular financial reports, improving existing dashboards and tools, and advancing HUIT’s data‑driven strategy through robust analysis and reporting solutions. This role is independently responsible for all systems as it relates to all downstream reporting solutions. The ideal candidate is highly analytical, systems‑savvy, and comfortable working across multiple stakeholders in a fast‑paced environment, with proficiency in AI‑enabled tools and techniques to automate, streamline, and enhance financial reporting and analysis. Job-Specific Responsibilities: Financial Reporting & Analysis Supports the preparation, the consolidations and the distribution of weekly, biweekly and...

Independently perform financial analysis to support department’s role in assisting management with financial planning efforts, budget analysis and monthly reporting. Job-Specific Responsibilities: The Financial Analyst plays a vital role in enabling the Harvard Graduate School of Education (HGSE) to reach thousands of educators annually with the highest-quality professional programs in education (PPE). Reporting to the Director of Finance, the Financial Analyst has primary responsibility for developing, projecting, and reporting on budgets and financial plans, for both the department and its individual programs, representing $15 million revenue. As a key player in PPE, the Financial Analyst partners closely with leaders throughout the organization to analyze financial performance and identify opportunities to enhance PPE’s services. The Financial Analyst is a key advisor to financial and organizational strategy, acting with independent initiative and on the Director of...

Job-Specific Responsibilities: Harvard University is implementing an Anaplan budgeting, forecasting, and planning platform. We are seeking a hands-on Technical Lead & Product Owner to own both the technical ecosystem and the product vision for Anaplan across the University—spanning architecture, integrations, security, performance, model design, and roadmap/feature prioritization. This role combines deep financial planning and analysis (FP&A) expertise with product management and consulting skills. You will partner with the Office of Financial Strategy & Planning, school and unit finance teams, IT, and external partners to design, prioritize, and deliver a scalable, intuitive, and well-governed planning platform in a highly decentralized environment. Key Responsibilities Technical Ownership & Architecture Serve as primary technical owner of Harvard’s Anaplan environment (architecture, workspaces, security, performance). Design the end-to-end technical...