3 customer service jobs found

Do you enjoy using your detective skills to research complex situations?  Are you proficient in speaking, reading and writing in Portuguese?  Join our team to ensure our clients receive the best fraud protection and remediation services in the industry. You will help to manage challenging situations by offering fraud detection, prevention, remediation and recovery solutions, and helping manage customer expectations. Demonstrating delivery of best practices, you will leverage your deep understanding of prevention capabilities and fraud acumen to make informed decisions that protect or clients. If you are a critical thinker and able to solve problems in a fast-paced environment, you may be perfect for our team. As a Fraud Analyst within JPMorganChase, you will work closely with internal teams to provide a white glove experience during the remediation process. In this role, you will be securing accounts, handling claims, and completing all necessary steps to make the client whole....

The Chase Digital Assets and Blockchain Solutions team is responsible for delivering next generation banking solutions to Chase customers. Since the organization is new, you will have a chance to help shape the vision, execute the strategy and wear many hats.  The team has three primary functions, 1) working with the lines of business on digital asset strategy, 2) building connections to the external ecosystem of startups and established companies in the crypto ecosystem, and 3) executing on new products via internal builds, partnerships and acquisitions to support the strategy. As an Analyst on the Consumer & Community Bank Digital Assets team, you will play a key role in strategy, growth, and execution of new business opportunities across crypto, blockchain and digital assets. You will work closely with lines of business to evaluate how the financial ecosystem is changing, assess the implications to Chase, and determine what products and partnerships will...

As a Strategic Analytics Associate in Customer Exposure Management Credit Risk Strategy team, you will be part of the core policies that keep our customers engaged while managing the risk of customer’s total exposure. You will be responsible for leading the efforts to provide effective challenge and recommendations to the customer exposure policies, supporting the balance between satisfying customer total exposure needs and responsible lending. You will also be responsible for the risk management of the waterfall income policies, where decisions are made of the best source of income to be leveraged to assess affordability and risk across portfolio proactive policies. You will meet regularly with partners across Risk Management (as both customer exposure and waterfall income are upstream policies for many proactive policies across acquisitions and portfolio), Finance, Lending, Product and Business units.      Job Responsibilities Lead analytics to drive risk policies...