10 senior customer success manager jobs found

About the Role: Grade Level (for internal use): 12 The Team: The MI Business Transformation, Strategy & Special Projects team is responsible for guiding the overall strategy of the Market Intelligence division of S&P Global. In addition to setting long-term strategic ambitions for the division, the team leads acquisitions and divestitures, strategic partnerships, portfolio management, growth initiatives and competitive intelligence. The team also partners closely with Finance and business stakeholders on long-term financial planning. This small, nimble team is responsible for evaluating all significant new investments for Market Intelligence and defining the requirements for delivering future growth coupled with large-scale business transformation initiatives aimed at optimizing portfolio strategy and improving business profitability and productivity. Responsibilities and Impact: Partner with business leaders across the division to shape and execute MI’s...

About the Role: Grade Level (for internal use): 12 About the Role:  Senior Sales Specialist – Credit Risk Solutions (Buy‑Side) The Team: We are growing a dedicated Buy‑Side Sales Team within our Credit & Risk Solutions business. This is an exciting opportunity to join at the ground floor of a high‑growth initiative, focused on delivering credit‑risk intelligence and workflow solutions to Buy‑Side firms (asset managers, hedge funds, private‑equity houses, pension funds, etc.). Responsibilities and Impact: Buy‑Side firms face increasing exposure to counter‑party defaults, liquidity risk, and macro‑economic uncertainty. Our solutions help senior investment, risk, and portfolio‑management leaders evaluate counter‑party creditworthiness, manage capital, and build resilient investment pipelines. As a Senior Sales Specialist, you’ll own strategic client relationships and drive transformational impact. Own a portfolio of buy‑side accounts,...

About the Role: Grade Level (for internal use): 11 The Role: Manager, Insurance Risk Management The Team:  The Risk Management team operates as a strategic partner to business segments across S&P Global, ensuring comprehensive protection of company assets and operations. We value technical expertise, collaborative problem-solving, and proactive risk identification. Our team works closely with internal stakeholders and external partners to maintain best-in-class insurance programs that support business growth while managing exposures effectively. Responsibilities and Impact: Drive the comprehensive insurance program renewal process by compiling underwriting data, reviewing program structures, and recommending coverage changes based on industry best practices and company exposures, managing deliverables from brokers, and reviewing quotes, binders and policies. Manage and oversee renewals of S&P Global's Casualty, Property, E&O, Cyber, D&O,...

About the Role: Grade Level (for internal use): 13 About the Role/The Team:     The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the U.S. We are a collaborative team who develop solutions that help our clients overcome their complex business challenges. The team is focused on relationship management, business development, and are intellectually curious. We uniquely leverage our proprietary methodologies and cutting-edge technologies to provide unparalleled client engagement and solutions. The Head of Private Markets Relationship Management, S&P Global Ratings is a pivotal leadership position responsible for elevating the Private Markets Commercial team to achieve strategic objectives within the sector.  We are seeking a seasoned professional with consultative sales skills within Private Credit, Fund Finance and Financial Sponsors, along with a proven track record of...

About the Role: Grade Level (for internal use): 15 About the Role: The Team: The Market Intelligence Finance and Operations (“F&O”) team is 150+ professionals across the world and is responsible for the financial operations, program management and executive support for the division.  The VP, MI Commercial Finance, Commercial Analytics & Business Partnering reports to the CFO of Market Intelligence, sits on the F&O Leadership team and oversees 40 professionals who support the Market Intelligence Revenue and Marketing Teams, across all our products, including incentive design and partnership around commercial operations. What’s In It for You : Become a leader in the Market Intelligence division and gain exposure to senior management by delivering business critical thought leadership and insights. Develop deep and wide expertise across all facets of S&P Global Market Intelligence, including central functions, product, and commercial. Grow and...

About the Role: Grade Level (for internal use): 11 The Team:   S&P Global Ratings' Structured Finance Ratings practice is a leader in providing credit ratings and opinions for securitizations backed by diverse ABS assets. The team   operates   in a collegial culture with strong opportunities for professional development and career growth, focusing on supporting capital market growth while   maintaining   analytical excellence.     What you stand to Gain :   Work alongside industry-leading professionals in structured finance and gain deep   expertise   in ABS securitizations .   Access exceptional professional development opportunities and clear career progression paths within the global organization.   Contribute to market-shaping credit opinions while building relationships with key market participants .   Experience a collaborative culture that values analytical excellence, continuous improvement, and professional...

About the Role: Grade Level (for internal use): 14   About the Role/The Team:     The S&P Global Ratings Commercial Team   is responsible for   optimizing   relationships and commercial outcomes with a broad set of clients in the U.S.  In this highly visible, high-impact organization,   you’ll   help shape how we show up in the market ,   bringing our  mission   and values to life while delivering sustainable, long-term value for clients and communities.  We are a collaborative team who develop solutions that help our clients overcome their complex business challenges.  We thrive on   unique   perspectives,   operate   comfortably in ambiguity, and partner across boundaries to unlock outcomes that no single team could achieve alone.  The team is focused on relationship management, business development, and   is   intellectually curious. We uniquely   leverage   our proprietary methodologies and   cutting-edge...

About the Role: Grade Level (for internal use): 12 The Team: Our team specializes in analyzing complex, non-traditional asset classes including transportation ABS, private equity, triple net lease properties, data centers, time-share, and whole business securitizations. We foster a collaborative environment where analytical excellence meets innovative problem-solving, supporting the growth of structured finance markets globally. The Impact: As an Associate Director, you will drive the end-to-end rating process for complex esoteric ABS transactions, directly influencing capital market decisions and investor confidence. This role blends research and quantitative and qualitative analytical skills, client-facing interactions, and project management. Your analytical expertise will shape rating outcomes through comprehensive cash flow modeling, credit assessment, and structural analysis under various economic scenarios. The Associate Director is expected to conduct credit...

About the Role: Grade Level (for internal use): 11 About the Role/The Team:     The U.S. Structured Credit - CLO Ratings team is part of the broader Structured Finance Group at S&P Global Ratings. The team assigns and monitors credit ratings on complex collateralized loan obligation (CLO) transactions backed by broadly syndicated and middle market corporate loans, providing high-quality, time-sensitive analysis to the leveraged finance market. As a Senior Analyst (you will play a key role in driving analytical quality and efficiency, sharing your expertise with colleagues, and contributing to how the team continuously improves the way we work.  Impact and Responsibilities:    Impact:  The Senior Analyst plays a key role in driving analytical quality and efficiency, sharing your expertise with colleagues, and contributing to how the team continuously improves the way we work. The Senior Analyst leads analysis on transactions within clearly defined criteria and...

About the Role: Grade Level (for internal use): 12 The Team: The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the U.S. We are a collaborative team that develops solutions to help clients navigate complex business challenges. We focus on relationship management and business development, and we value intellectual curiosity, strategic thinking, and strong partnership. We leverage our proprietary methodologies and cutting-edge technologies to provide unparalleled client engagement and solutions.   What You Stand to Gain: Direct client access to capital markets executives at many of the world's largest and most sophisticated debt issuers. Sector and client immersion, build familiarity with assigned sectors, issuer business models, and financing strategies to elevate day-to-day coverage and executive-level discussions. Ratings and enterprise knowledge—develop a strong...