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50 customer service jobs found in Cambridge, MA

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Harvard University
Full time
 
Financial Aid Officer
Harvard University Cambridge, MA
Job Summary: Independently perform a variety of financial aid activities including reviewing and evaluating financial information submitted by applicants to determine aid award in accordance with established federal and university standards and guidelines.   Job-Specific Responsibilities: Serve as a member of the College Financial Aid Committee, with primary responsibility for counseling students (typically, about 450) and their families regarding financial aid issues. Calculate financial aid awards for entering and returning students; evaluate financial need using federal and institutional guidelines and methodologies. Provide a high level of customer service to students and families as part of the Officer of the Day team. Participate in the Financial Aid Committee, which responds to requests for reconsiderations of aid awards; serve as assigned students’ representative to the Committee. Facilitate the external scholarships and grants process (outside awards),...

Sep 02, 2026
Harvard University
Full time
 
Assistant Director, Admissions & Financial Aid
Harvard University Cambridge, MA
The Assistant Director of Admissions and Financial Aid plays a vital dual role within HGSE’s Admissions & Aid team, supporting the development, delivery, and evaluation of strategies and processes that attract, enroll, and support a talented, diverse student body. This position independently manages a range of admissions and financial aid activities, with a strong focus on, application evaluation, financial counseling, awarding, and operational systems support. Job-Specific Responsibilities Admissions (30%) Develop and execute a portfolio of domestic recruitment initiatives and contribute to the full-cycle admissions process — from marketing and recruitment to yield and matriculation— with a primary focus on experienced professionals across the U.S. Counsel and advise prospective students about application processes, degree programs, and HGSE’s offerings; represent HGSE at recruitment events on-campus, off-campus, and virtually. Evaluate and recommend candidates for...

Sep 01, 2026
Harvard University
Full time
 
Rapid Response Administrative Coordinator
Harvard University Cambridge, MA
Job Summary: The Rapid Response Administrative Coordinator is responsible for processing transactional requests in Harvard administrative/financial systems from the FAS community. This role will also provide temporary project support such as analyzing data, making recommendations about administrative processes, and reporting findings to project and team leads. This is a 6-month term position reporting to the Manager of Training and Education in Administrative Operations. Job-Specific Responsibilities: Administrative Systems Support  Complete transactional activities and provide business continuity to systems requiring continuous coverage, such as HR, payroll, finance, purchasing, and expense reimbursements during and directly after the transition period Run regular financial, HR, payroll, and T&E reports to ensure business operations are running as expected for administrative groupings requiring interim support Provide transaction assistance during periods of...

Sep 01, 2026
Bank of America
Full time
 
Market Financial Center Manager - Boston Financial Distict
Bank of America Boston, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 05, 2026
Bank of America
Full time
 
Market Financial Center Manager - Boston Financial Distict
Bank of America Boston, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 04, 2026
Harvard University
Full time
 
Senior Research Portfolio Administrator
Harvard University Boston, MA
The Department of Immunology at Harvard Medical School seeks a talented, enthusiastic and experienced individual to work as a Senior Research Portfolio Administrator (SRPA). They will manage pre- and post-award aspects of a complex portfolio including gift and discretionary funds in a fast-paced research environment. Sponsors include, but are not limited to: NIH, DOD, Industry, and private funders. The individual will be interpreting and applying federal, university and grantor guidelines for grants, contracts and cooperative agreements with a high degree of complexity. The SPGA will be the source of information for the application of fiscal and sponsored policies and procedures. This position must effectively communicate solutions in a team environment within the department, as well as with administrators throughout Harvard Medical School.  Pre-award responsibilities: Include identifying and disseminating relevant funding opportunities, proposal and budget development (in close...

Jul 31, 2026
Harvard University
Full time
 
Associate Director of Research Administration and Finance
Harvard University Remote (Boston, MA)
Reporting to the Director of Finance and Administration, the Associate Director of Research Administration and Finance is a senior leader within the finance team. This role provides strategic oversight of research administration and financial operations, leads a team of grants managers, and partners closely with faculty, departmental leadership, and central offices to support the full life cycle of sponsored and non-sponsored funding. The successful candidate will serve as a trusted advisor on sponsored research administration, financial management, internal controls, and sponsor compliance and is the primary backup for the Director of Finance and Administration, providing operational leadership and decision-making support during periods of absence or increased departmental demand. Research Administration: Lead, mentor, and develop a team of research administrators and finance professionals while fostering a collaborative, innovative, and service-oriented culture....

Jul 29, 2026
Bank of America
Full time
 
Financial Center Manager - Northgate Financial Center
Bank of America Revere, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 07, 2026
Bank of America
Full time
 
Financial Center Manager - Northgate Financial Center
Bank of America Revere, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 07, 2026
Bank of America
Full time
 
Financial Center Manager - Newtonville Financial Center
Bank of America Newton, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Aug 13, 2026
Bank of America
Full time
 
Financial Center Manager - Newtonville Financial Center
Bank of America Newton, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Aug 13, 2026
Bank of America
Full time
 
Business Solutions Advisor - New England North Market
Bank of America Lynn, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 05, 2026
Bank of America
Full time
 
Business Solutions Advisor - New England North Market
Bank of America Lynn, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Jul 31, 2026
Bank of America
Full time
 
Business Solutions Advisor - Norwood Route One Financial Center - Norwood, MA
Bank of America Norwood, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 19, 2026
Bank of America
Full time
 
Business Solutions Advisor - Norwood Route One Financial Center - Norwood, MA
Bank of America Norwood, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 19, 2026
Bank of America
Full time
 
Market Financial Center Manager - North Shore Market
Bank of America Peabody, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 07, 2026
Bank of America
Full time
 
Market Financial Center Manager - North Shore Market
Bank of America Peabody, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 07, 2026
Bank of America
Full time
 
Financial Center Assistant Manager - Raynham Financial Center
Bank of America Raynham, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 07, 2026
Bank of America
Full time
 
Financial Center Assistant Manager - Raynham Financial Center
Bank of America Raynham, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 06, 2026
Bank of America
Full time
 
Credit Solutions Advisor - Raynham
Bank of America Raynham, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 05, 2026
Bank of America
Full time
 
Financial Center Manager - Royal Ridge Financial Center
Bank of America Nashua, NH
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Sep 01, 2026
Bank of America
Full time
 
Financial Center Manager - Royal Ridge Financial Center
Bank of America Nashua, NH
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Aug 05, 2026
Bank of America
Full time
 
Financial Solutions Advisor - Boston West Market
Bank of America Brookline, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.   Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.   Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.   At Bank of America, you can build a successful career with opportunities to learn, grow, and make an...

Aug 14, 2026
Bank of America
Full time
 
Financial Solutions Advisor - Boston West Market
Bank of America Brookline, MA
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.   Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.   Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.   At Bank of America, you can build a successful career with opportunities to learn, grow, and make an...

Aug 05, 2026
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