47 customer experience coor jobs found

**Although the position will remain posted until filled, applicants are strongly encouraged to apply by the end of the day on Monday, November 23, 2026.** Job-Specific Responsibilities: The Associate Director of Financial Planning & Analysis (FP&A) serves as a strategic finance leader for Harvard College Library, providing leadership in financial planning, budgeting, forecasting, multi-year financial planning, capital planning, fund management, and decision support across a diverse portfolio of operating, endowment, and restricted funds. Reporting to the Senior Director of Financial Planning & Analysis, the Associate Director leads the Harvard College Library financial portfolio and supervises members of the FP&A team. The Associate Director partners closely with library leadership, budget managers, Accounting, VPDR, FAS Finance, and other University stakeholders to provide strategic financial guidance, strengthen financial stewardship, develop staff,...

Job Description: DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the...

About the Role: Grade Level (for internal use): 13 The Team   Credit Ratings is part of S&P Global's Global Ratings Services, bringing together more than 1,400 analysts across leading financial centers worldwide. The Infrastructure and Project Finance practice delivers credit analysis on essential, long-lived assets and ring-fenced project financings, covering contractual frameworks, demand and operating risks, sponsor strength, and financial resilience under stress. The North America Infrastructure Ratings team provides independent credit analysis and ratings on essential infrastructure assets and financings throughout the U.S. and Canada — spanning transportation, energy and utilities, digital infrastructure (including data centers), and social infrastructure — across both project finance structures and corporate debt, including regulated investor-owned utilities, midstream operators, liquefied natural gas (LNG) developers, and power generators....

About the Role: Grade Level (for internal use): 14 The Role Credit Ratings is a core part of the Global Ratings Services team, bringing together a diverse group of over 1,400 analysts across key financial centers worldwide. The Financial Services practice delivers forward-looking credit insights on banks, insurers, and other financial institutions, assessing capital strength, funding and liquidity, asset quality, governance, and operating environments to inform rating opinions that markets depend on. The practice supports stakeholders in understanding how evolving risks — from regulation and macroeconomic shifts to digital assets and decentralized finance — can affect financial stability and credit performance and plays a significant role in S&P Global Ratings' private markets strategy.   Impact As Sector Lead in the Financial Services practice, you will lead the development of independent credit opinions that markets rely on, combining rigorous analytical...

About the Role: Grade Level (for internal use): 05 The Team: The Custom Product Management team at S&P Dow Jones Indices (S&P DJI) is a dynamic, high-impact group of quantitative indexing specialists dedicated to co-creating bespoke index solutions with global institutional clients. Sitting at the intersection of product management, sales, and quantitative finance, we build and launch client-driven custom indices that power the global investment landscape. We value curiosity, cross-functional collaboration, and a relentless focus on client success and commercial growth. Responsibilities and Impact: Execute Index Operations: Support the end-to-end lifecycle of custom index requests, coordinating cross-functionally with quantitative research, technology, and index operations for feasibility and assessment. Optimize Digital Tools: Learn and leverage S&P DJI's proprietary SPICE Index Builder platform, conducting user-experience (UX) analysis to...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace. Our DXC Insurance Services help our customers optimize and...

Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace. Our DXC Insurance Services help our customers optimize and...

About the Role: Grade Level (for internal use): 11 The Team The Housing team within S&P Global Ratings’ Public Finance practice covers approximately 600 ratings across housing finance agencies, public housing authorities, and community development financial institutions across the United States. The team analyzes capital fund financings and federally-enhanced housing issues, combining rigorous credit analysis with strong collaboration to deliver clear and trusted credit opinions on the affordable housing sector.   Responsibilities and Impact Team Contribution & Capability Building Coach junior team members on credit analysis, data discipline, and analytical tooling, building team consistency through shared standards and the responsible adoption of AI tools.   Core Analytical & Delivery Lead end-to-end credit analysis for assigned credits, ensuring high-quality and timely delivery across the housing finance portfolio. Manage surveillance and...

The Office for Sponsored Programs (OSP) is a department within Harvard University’s Financial Administration (FAD) that is focused on providing high-quality administrative and financial assistance to faculty and other University affiliates performing sponsored research. OSP works with researchers and schools across Harvard to help obtain and negotiate awards from sponsoring agencies, assist with grant proposal preparation, ensure compliance with federal regulations and University policies, provide financial support including financial reporting and billing and collection services, assist with audits, and promote knowledge of sponsored research administration throughout the University research community through training and other educational programs. The Senior Grant and Contracts Specialist (SGCS) on the Proposal Review Team reviews, approves as an Authorized Organizational Representative (AOR), and submits initial funding requests, continuations/progress reports, pre-proposals,...

  At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.  As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by...

The Director of Financial Management and Planning oversees the financial administration of the Ash Center and all its affiliated programs and initiatives, whose activities are supported by a large portfolio of current use gift funds, federal and non-federal sponsored awards, and endowment funds. Candidates must demonstrate high-level experience in financial strategy and administration, exceptional judgment, and willingness to approach problems with creativity and collegiality. The Ash Center is a global community committed to rigor, curiosity, and integrity that believes diverse perspectives and lived experiences are essential to understanding real-world problems. We actively seek candidates who share our commitment and values. Reporting to the Ash Center Executive Director, the Director of Financial Management and Planning is a key member of the Ash Center leadership team. They work closely with the Center Faculty Director as well as key faculty and senior program staff to ensure...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

Job Summary: The Assistant Director, Operations for Admissions and Financial Aid serves as the technical and systems lead for the MBA Admissions and Financial Aid teams. Reporting to the Director, Operations and partnering closely with the Director, Financial Aid, this position oversees the systems, applications, data flows, and operational processes that support recruitment, application review, interview and evaluation activities, financial aid administration, and student-facing programs.  The role combines advanced Slate administration, application and workflow design, systems integration, data security, project leadership, and cross-functional consultation. The Assistant Director translates business and program needs into secure, sustainable technical solutions; serves as a trusted thought partner to senior leaders; and coordinates work across Admissions, Financial Aid, MBA IT, Technolutions, and other MBA and Harvard partners. The position routinely handles highly...

The Director of Finance (DOF) is a key member of the departmental leadership team, responsible for all department finances (school, sponsored, gift, and other funds) and financial operations (accounting, procurement, accounts payable, and award compliance). Reporting to the Executive Director (ED), the DOF partners with colleagues across functions to manage financial risk, close operational gaps, and improve financial processes – while playing a central role in departmental strategic planning. Job-Specific Responsibilities: Sponsored Research Administration/Compliance Review and approve all sponsored proposals: ensure budget accuracy and compliance with local, school, University, and sponsor policies; flag concerns or planning/capacity needs pre-submission, advise team and faculty on best practice. Oversee all post-award reporting and compliance with award terms; ensure faculty receive timely financial updates, analysis, and projections; closely monitor the department’s...

Job Summary: Manage finance, accounting, and budget or other functional operations such as accounts payable or receivable, payroll, procurement, capital projects, endowment funding, or sponsored/non-sponsored research. Job-Specific Responsibilities: The Financial Operations Manager leads a team of approximately 10–15 Finance Associates and Senior Finance Associates responsible for delivering high-quality financial operations and customer service to academic departments and centers across the Faculty of Arts and Sciences (FAS). Reporting to the Divisional Director of Finance, the Manager is responsible for supervising staff, ensuring consistent service delivery, maintaining compliance with university and sponsor policies, and driving continuous improvement in financial operations. The Manager serves as a coach, mentor, and operational leader, helping staff navigate complex financial issues while building a culture of accountability, collaboration, and exceptional customer...

The Manager of Financial Planning and Operations manages the day-to-day financial operations of HMS Graduate Education (OGE) and serves as the primary financial partner for OGE's master's and PhD programs. Reporting to the Director of Financial Operations, the Manager is responsible for annual budget development, ongoing budget administration, financial reporting, reconciliations, transaction review, and operational financial management across OGE. The Manager supervises the Finance Coordinator and oversees transactional financial activities including purchasing, accounts payable, accounts receivable, travel and expense processing, and financial approvals. The position serves as the primary financial contact for program leadership, meeting regularly with academic and administrative leaders to monitor budgets, resolve financial issues, and ensure effective stewardship of program resources. Working closely with the Assistant Director of Sponsored Programs and Associate Director of...

About the Role: Grade Level (for internal use): 11 The Team S&P Global Ratings' Structured Finance and Alternative Investment Funds team evaluates the credit risk of securitized products and fund structures, analyzing underlying asset performance, structural protections, cash-flow mechanics, and stress scenarios. The team delivers credit opinions that help issuers and investors compare complex instruments, providing market-relevant perspectives on performance trends and issuance conditions across a growing and evolving sector. The Impact and Responsibilities: Team Contribution & Capability Building Guide and coach junior analysts and research staff, building capability in credit analysis, data discipline, and analytical tooling to reinforce consistent, high-quality outputs. Strengthen team productivity by creating reusable analytical assets and contributing to lightweight automation initiatives that free capacity for human analysis and judgment. Identify...

About the Role: Grade Level (for internal use): 11 The Team Credit Ratings is an integral part of S&P Global's Global Ratings Services, bringing together a diverse group of more than 1,400 analysts across key financial centers worldwide. The Corporates Ratings practice assesses the creditworthiness of companies across industries by analyzing business risk, strategy, competitive position, and financial performance to produce independent rating opinions that support transparent, comparable decision-making. Within this practice, the Media, Telecommunications, and Business Services team translates sector and company fundamentals into clear, forward-looking views on resilience across cycles — incorporating emerging themes such as AI-driven business change and shifting consumer and demand dynamics. Responsibilities and Impact Impact This role plays a key part in delivering the independent, rigorous credit analysis that underpins S&P Global Ratings' trusted,...

About the Role: Grade Level (for internal use): 12 The Team:       Credit Ratings is an integral part of the Global Ratings Services team,  comprising  a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The Esoteric   ABS team   assigns credit ratings to securities   backed by non-traditional   collateral like   corporate securitizations, data   centres , triple-net lease s , transpor tation   assets ,   De-Fi, etc.   by analysing underlying asset performance, structural protections, cash-flow mechanics, and downside stress scenarios .     Analysts produce opinions that help issuers and investors compare complex instruments, bringing market-relevant perspectives on topics such as performance trends, issuance conditions, and AI’s role in...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

About the Role: Grade Level (for internal use): 13 The Team:   S&P Global Lending Solutions is the Enterprise Solutions business within S&P Global Market Intelligence that provides software, data, workflow automation, and managed services for the global loan and private credit markets. Its goal is to help lenders, asset managers, agent banks, CLO managers, and borrowers manage the full loan lifecycle more efficiently.    Responsibilities and Impact:    We are seeking an experienced salesperson to join our team and drive the sales of our loan solutions. The ideal candidate will have deep credit markets expertise, paired with a strong background in selling software solutions and services. The successful candidate will be responsible for managing and growing customer relationships with our sleeve of offerings and for proactively identifying and pursuing new business opportunities to ultimately achieve and surpass their quota.  Identify and pursue...

About the Role: Grade Level (for internal use): 12 About the Role Join S&P Global Ratings’ Financial Services practice as part of the Non-Bank Financial Institutions team, a group of approximately 15 analysts covering asset managers, financial market infrastructure companies, and finance companies. In this role, you will lead credit analysis across a portfolio of complex financial institutions and contribute to independent credit opinions relied on by market participants. You will combine rigorous financial analysis, market insight, and sound judgment while helping the team strengthen analytical quality, develop junior colleagues, and responsibly adopt new technology. What You’ll Do Impact Deliver high-quality, forward-looking credit analysis that supports clear and well-supported rating opinions. Identify emerging risks by connecting company performance, peer trends, market developments, and broader financial services themes. Contribute market-facing...

About the Role: Grade Level (for internal use): 11 The Team Credit Ratings is an integral part of S&P Global's Global Ratings Services, bringing together a diverse group of more than 1,400 analysts across key financial centers worldwide. The Corporates Ratings practice delivers forward-looking credit insights on a wide range of corporate entities, producing independent rating opinions that markets and investors rely on to understand how evolving risks affect financial stability and credit performance. The team provides analytical coverage of corporate issuers across the Transportation, Automotive, Aerospace & Defense, and Engineering & Construction sectors, monitoring industry trends, evaluating company performance and credit risk, and contributing to the ongoing assessment and maintenance of credit ratings. Responsibilities and Impact Impact This role plays a key part in delivering the independent, rigorous credit analysis that underpins S&P Global...