2 customer service representative jobs found

Job Summary: Independently perform a variety of financial aid activities including reviewing and evaluating financial information submitted by applicants to determine aid award in accordance with established federal and university standards and guidelines.   Job-Specific Responsibilities: Serve as a member of the College Financial Aid Committee, with primary responsibility for counseling students (typically, about 450) and their families regarding financial aid issues. Calculate financial aid awards for entering and returning students; evaluate financial need using federal and institutional guidelines and methodologies. Provide a high level of customer service to students and families as part of the Officer of the Day team. Participate in the Financial Aid Committee, which responds to requests for reconsiderations of aid awards; serve as assigned students’ representative to the Committee. Facilitate the external scholarships and grants process (outside awards),...

Hiring Range: $136,599 - $224,413   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Responsibilities include, but are not limited to the following:  Business Development   Lead business development efforts identifying appropriate prospects and make personal calls on current and prospective customers under the direction of a Team Leader.  Take a leadership role representing Eastern Bank in business and community activities.  Actively identify opportunities to cross-sell other bank products and services to customers and prospects including Treasury Services, commercial insurance and deposit products.    Credit Underwriting  Review existing credit facilities and new credit applications,...