Full time
KeyBank
Brooklyn, OH
Location: 4910 Tiedeman Road, Brooklyn Ohio ***APPLICANTS WITHIN THE KEYBANK FOOTPRINT WILL BE CONSIDERED*** Merchant Sales Enablement & Learning Manager Role Purpose Own the onboarding, training, learning curriculum, sales readiness, and continuous development of all Merchant Services sales employees across Business Banking. Serve as the primary enablement leader responsible for scaling merchant knowledge, improving seller effectiveness, and creating a sustainable learning culture through structured onboarding, recurring education, and train-the-trainer programs. Owns the payments conversation for: All of KMS within Business Banking Required Competencies Merchant Services Expertise Deep understanding of the merchant acquiring industry, payment acceptance ecosystem, and consultative merchant sales process. Strong working knowledge of merchant products, POS...