Full time
Stryker
Fort Lauderdale, FL
Work Flexibility: Hybrid or Onsite Work Flexibility: Hybrid On Site Location: 3365 Enterprise Ave, Weston, FL Schedule: Monday - Friday, 8am - 5pm ET What you will do - As the Robotics Customer Service Representative, you will handle all incoming customer and field service calls and robotic part requests, as well as complete order entry and in turn facilitate shipments and required returns. Additionally, you will provide logistics support to all sales and field personnel for Capital sales and transfers for domestic and international sites. Enter sales orders for robotic parts for all external customers; Stryker Sales, Stryker Affiliates, Field Service Engineers (FSEs), and internal requests into the Expandable System. Maintain knowledge of software versions of the robotic systems to ensure accuracy of ordering parts. Coordinate with Planning, Materials and Distribution Team to ensure timely shipment of instruments. Process QA complaints, creating RMA’s and...