Full time
KeyBank
Albany, NY
Location: 1196 Western Avenue, Albany New York Job Summary The Corporate Responsibility Officer (CRO) is responsible for establishing and executing KeyBank's community engagement strategy and upholding the bank's local reputation. The role focuses on maintaining Community Reinvestment Act (CRA) regulatory ratings and compliance, while building relationships with community-based, charitable, and non-profit organizations. The CRO is a member of the market leadership team and advises senior management on emerging CRA issues. Essential Functions Develop and execute local community engagement plans aligned with CRA and Community Benefits Plan (CBP) goals. Identify critical community needs and mitigate reputational risk. Build partnerships to support CRA-eligible lending, investment, and financial education. Serve as KeyBank’s external-facing advocate and liaison in the community. Monitor CRA performance and collaborate with business lines to improve outcomes....