Full time
KeyBank
Anchorage, AK
Location: 101 West Benson Boulevard, Anchorage Alaska Job Summary The Alaska Centralized Retail Support Specialist is part of Centralized Retail Support Team of the Business Performance Support and Enablement Team and serves as a key partner to Retail Leadership and branch teams across Alaska. This role blends centralized operational support with in-market branch risk and operations leadership to drive operational efficiency, strengthen risk and control execution, and support strategic priorities within the Retail Bank. The role acts as a liaison between Retail Leadership, branch teams, and key business partners to identify trends, implement process improvements, resolve complex operational and client issues, and ensure adherence to regulatory, audit, security, and internal risk standards. This teammate provides direct support for escalations, branch operations, RRM exceptions, and enterprise initiatives while helping Alaska branches and teammates to deliver an exceptional...