Full time
Walmart
Bentonville, AR, USA
Position Summary... What you'll do... Role summary: The (USA) Resolution Specialist, Customer Service plays a critical role in addressing and resolving complex customer and store issues through thorough research and collaboration with internal and external partners. This position involves analyzing data to identify trends, driving service improvements, and ensuring compliance with company policies. The specialist provides expert guidance, supports process enhancements, and maintains effective communication to meet business and customer needs. Commitment to integrity, accountability, and delivering exceptional service is essential to fostering positive relationships and advancing Walmart’s operational goals.
About the team: The Electronic Payments Hotline (EPH) team manages electronic payment processing...