1 customer service representative jobs found in Boston

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Documents, communicates and dispatches a wide variety of service requests from the customers of the Service Response Center to the staffs of the Support Service departments that the SRC serves. The Customer Service Representative's goal is to provide the best possible customer service contact for those calling for assistance from the Support Service Departments. Job Description: Essential Responsibilities: Answers telephones in a polite and courteous manner, in dealing with all customers of the Service Response Center and external callers looking for patient information. Deciphers information for data input into one of the following computer work tracking programs; Service Request System II, Maintenance Software, Scheduler Plus, or other Service Request Center Programs as may be determined. Radios and/or pages appropriate individuals...