13 customer experience coordinator jobs found in Boston, MA

Job Summary:  The Coordinator, Sponsored Research provides support for sponsored research activities within the Research Administration team. Working closely with the Research Administration team, including the Director of Sponsored Research, Manager, Research Administration, and colleagues across the division and School, the Coordinator supports proposal preparation, budget documentation, award tracking, and compliance documentation collection. The role focuses on accurate execution of established processes under guidance, maintenance of documentation integrity, support for school-level review workflows, and timely completion of recurring administrative tasks across the sponsored research lifecycle. Job-Specific Responsibilities: Reporting to the Director, Research Facilitation, the Coordinator provides a broad range of funder, pre-award, and post-award process expertise and support to HBS faculty and researchers engaged in sponsored research and to other staff working...

Harvard Allston Land Company  (HALC) is a subsidiary of the University and is currently overseeing the planning and development for the University’s Enterprise Research Campus (ERC) in Allston. The vision for the ERC is to become a center for innovation, collaboration, and entrepreneurship, bringing together partners from across Greater Boston and beyond. The initial focus is to develop 14 acres of the ERC, which will include new infrastructure, streets, open space, mixed-use development of office and lab space, residential units, and a hotel and conference center. This initial phase is being undertaken with a private developer partner under long-term ground leases. There is additional development potential on land outside the 14 acres, currently part of a planning study led by the Boston Planning and Development Agency (BPDA).  The Executive Assistant reports to the Director of Finance and Operations for HALC.  As a member of the HALC team, the Executive Assistant provides a...

Job Ref:JR-3465 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader...

Job Ref:JR-3348 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Reporting to the Director for Education Administration and working closely with the Director of Undergraduate Medical Education, the Administrative Specialist I provides administrative support to DFCI Education Office to advance Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various programs to produce schedules, reports, spreadsheets, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external stakeholders. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our...

Job Ref:JR-2963 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader...

The Facilities Operations Manager (FOM) is responsible for safely managing the operational demands for their assigned facilities or properties in the Longwood Medical Area. The candidate must be able to organize and prioritize multiple competing and conflicting tasks and projects with limited resources, effectively manage stressful situations, and consistently make effective, high-quality decisions. They must also understand and develop open, proactive, effective, and consistent communication with occupants and department coordinators. The candidate will have overall responsibility and oversight of maintenance and operations and contract management services for the areas of responsibility. The candidate must be capable of actively monitoring building system performance, energy usage, appearance, and aesthetics, which require considerable walking and climbing. Knowledge of building systems, HVAC, electrical, mechanical, and services is necessary to perform cause analysis and...

Community Development Lending Hiring Range: $96,802 - $159,032   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Responsibilities include, but are not limited to the following:  Portfolio Management, including Financial Reporting and Covenant Tracking  Obtaining annual financial information for files from clients  Analyzing financials on existing relationships and preparing update memos  Report regularly on status Team Leader New Loan Requests and Loan Renewals  Analyze new loan requests (cash flow assessment, collateral valuation, spread analysis, guarantor assessment, etc)  Research, compile, and provide market analysis relative to a credit Assist in preparing/underwriting pre-deals and credit...

Reporting to the Associate Director of Transit Services, the Operations Manager is responsible for the day-to-day management and continuous improvement of Harvard University’s Transit operations. The role supports: A 24 hour operation and oversees frontline and administrative staff, daily service delivery, customer service, and compliance activities across fixed-route daytime and evening campus shuttle services, accessible van services, on-demand evening transportation, and charter services. Requires evening and weekend hours. Ensures reliable, safe, and customer-focused operations while supporting strategic initiatives and projects led by the Associate Director and Managing Director of Transportation Services. This position collaborates closely with the Fleet Management team and provides operational support across Transit and Fleet as needed. Job-Specific Responsibilities: Operational Management & Service Delivery Manages daily operations of campus shuttle,...

TITLE: Compliance Senior Associate – Anti-Financial Crime (AFC) / Know Your Customer (KYC) LOCATION: Boston, MA   Bain Capital Overview With approximately $215 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents.  We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build...

BAIN CAPITAL OVERVIEW With approximately $215 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,985+ employees in 23 offices on four continents.  We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and...

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

Role: Portfolio Management Associate, Bain Capital Real Estate Location: Boston, MA Bain Capital Overview With approximately $205 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,950+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust...

Job Summary: Lead development and implementation of complex information technology projects to solve problems that may have wide impact, requiring high levels of functional integration and involving multiple disciplines to be managed.  May manage a number of projects simultaneously. The AI Technical Product Manager bridges the gap between artificial intelligence capabilities and real-world product applications, combining deep technical understanding with strategic product understanding to build AI-powered solutions that deliver measurable value. Job-Specific Responsibilities: Product Balance innovation with practical implementation, assessing technical feasibility and business impact Establish success metrics and KPIs for AI product initiatives Technical Leadership Collaborate with data scientists, ML engineers, and software developers to translate business requirements into technical specifications Understand AI/ML fundamentals including model...