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14 customer experience supervisor jobs found in Boston

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Boston customer experience supervisor
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TJX Company
Part time
 
Customer Experience Retail Supervisor
TJX Company Boston, MA
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

Mar 07, 2026
Eastern Bank
Full time
 
Service Associate I (South Boston)
Eastern Bank Boston, MA
Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Apr 07, 2026
Eastern Bank
Full time
 
Service Associate I (Boston-Back Bay)
Eastern Bank Boston, MA
Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Mar 11, 2026
Eastern Bank
Part time
 
Service Associate I (Jamaica Plain)
Eastern Bank Boston, MA
Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Feb 11, 2026
Harvard University
Full time
 
Maintenance Operator
Harvard University Boston, MA
Provides initial response, triage, stabilization and/or repair for all types of building infrastructure maintenance requests, with emphasis on HVAC systems.   Inspects, adjusts, modifies, and repairs all types of boilers, heating systems, cooling systems and auxiliary equipment.  Interprets mechanical plans and prints and updates as necessary.   Monitors, queries and reports on the status of building systems managed by DDC technology.   Initiates follow-up actions as required.   Provides responsive customer support in all phases of building maintenance and operations.   Assists and advises customers on maintenance solutions and provides follow-up on progress and status of work.   Performs other core skills of the trades and related duties as required.   May be assigned to work independently or as part of a multi-trade team under the guidance and direction of the Area Supervisor and/or Working Foreperson.  Required to wear/use appropriate safety clothing/equipment at all...

Dec 19, 2025
Dana-Farber Cancer Institute
Full time
 
Administrative Specialist - Genitourinary Oncology
Dana-Farber Cancer Institute Boston, MA
Job Ref:JR-2963 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader...

Apr 14, 2026
TJX Company
Full time
 
Key Carrier Coordinator
TJX Company Boston, MA
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional...

Apr 09, 2026
Harvard University
Full time
 
Facilities and Operations Manager
Harvard University Boston, MA
The Facilities Operations Manager (FOM) is responsible for safely managing the operational demands for their assigned facilities or properties in the Longwood Medical Area. The candidate must be able to organize and prioritize multiple competing and conflicting tasks and projects with limited resources, effectively manage stressful situations, and consistently make effective, high-quality decisions. They must also understand and develop open, proactive, effective, and consistent communication with occupants and department coordinators. The candidate will have overall responsibility and oversight of maintenance and operations and contract management services for the areas of responsibility. The candidate must be capable of actively monitoring building system performance, energy usage, appearance, and aesthetics, which require considerable walking and climbing. Knowledge of building systems, HVAC, electrical, mechanical, and services is necessary to perform cause analysis and...

Apr 03, 2026
SP
Full time
 
Power Modeling Analyst
S&P Global Boston, MA
About the Role: Grade Level (for internal use): 09 About the Role: Power Modeling Analyst The Team: The analyst will join the North American Power and Renewables team (US and Canada), which conducts industry research and provides forecasts of electricity generation, capacity additions and market prices to a variety of clients. Responsibilities and Impact: Update and use power market simulation models and interface to address client questions, typically related to price forecasting, scenario and sensitivity analyses, risk assessment, portfolio valuation, and strategic assessments. Collect data and maintain models to perform research tasks for fundamentals and economic analysis of renewables and other supply resources. Carry out topical research to help clients understand drivers, trends, competitive landscape, and opportunities. Collaborate with energy researchers on broader reports and studies, delivering insights through written reports,...

Mar 24, 2026
Eastern Bank
Full time
 
Commercial Portfolio Manager III - CDL
Eastern Bank Boston, MA
Community Development Lending Hiring Range: $96,802 - $159,032   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Responsibilities include, but are not limited to the following:  Portfolio Management, including Financial Reporting and Covenant Tracking  Obtaining annual financial information for files from clients  Analyzing financials on existing relationships and preparing update memos  Report regularly on status Team Leader New Loan Requests and Loan Renewals  Analyze new loan requests (cash flow assessment, collateral valuation, spread analysis, guarantor assessment, etc)  Research, compile, and provide market analysis relative to a credit Assist in preparing/underwriting pre-deals and credit...

Mar 23, 2026
Harvard University
Full time
 
Operations Manager
Harvard University Boston, MA
Reporting to the Associate Director of Transit Services, the Operations Manager is responsible for the day-to-day management and continuous improvement of Harvard University’s Transit operations. The role supports: A 24 hour operation and oversees frontline and administrative staff, daily service delivery, customer service, and compliance activities across fixed-route daytime and evening campus shuttle services, accessible van services, on-demand evening transportation, and charter services. Requires evening and weekend hours. Ensures reliable, safe, and customer-focused operations while supporting strategic initiatives and projects led by the Associate Director and Managing Director of Transportation Services. This position collaborates closely with the Fleet Management team and provides operational support across Transit and Fleet as needed. Job-Specific Responsibilities: Operational Management & Service Delivery Manages daily operations of campus shuttle,...

Mar 20, 2026
TJX Company
Full time
 
Full Time Coordinator
TJX Company Boston, MA
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

Mar 13, 2026
Eastern Bank
Full time
 
Assistant Branch Manager I (South Boston)
Eastern Bank Boston, MA
Hiring Range: $28.00 - $35.00  The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. In conjunction with the Branch Manager, proactively sells the Bank’s products and services to existing customers and prospects, supports the sales efforts of the platform team, ensures superior customer service levels, and assists with the management of the daily operations. Supports efforts of the Branch Manager in leading and developing the team to achieving results. Responsibilities for the Branch Assistant Manager I role include, but are not limited to the following: Under the general direction of the branch manager, assists with the daily management of a banking office. Responsible for achievement of personal sales goals...

Mar 10, 2026
Harvard University
Full time
 
Executive Assistant
Harvard University Boston, MA
Harvard Allston Land Company  (HALC) is a subsidiary of the University and is currently overseeing the planning and development for the University’s Enterprise Research Campus (ERC) in Allston. The vision for the ERC is to become a center for innovation, collaboration, and entrepreneurship, bringing together partners from across Greater Boston and beyond. The initial focus is to develop 14 acres of the ERC, which will include new infrastructure, streets, open space, mixed-use development of office and lab space, residential units, and a hotel and conference center. This initial phase is being undertaken with a private developer partner under long-term ground leases. There is additional development potential on land outside the 14 acres, currently part of a planning study led by the Boston Planning and Development Agency (BPDA).  The Executive Assistant reports to the Director of Finance and Operations for HALC.  As a member of the HALC team, the Executive Assistant provides a...

Mar 04, 2026
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