21 customer service coordinator jobs found in Boston, MA

The Kempner Institute for the Study of Natural and Artificial Intelligence at Harvard University brings together researchers from across the biological, cognitive, computational, and engineering sciences to advance the study of intelligence in both natural and artificial systems. The Institute supports a growing community of faculty, fellows, students, and staff, and creates opportunities for cross-disciplinary research, training, and collaboration through its academic programs, events, and shared scientific environment. A central part of that mission is the Institute’s educational programming, which supports students at multiple stages of training through graduate fellowships, post-baccalaureate and undergraduate research programs, and courses and workshops designed to foster research experience, mentorship, and professional development within an interdisciplinary scientific community. Job-Specific Responsibilities: The Educational Program Coordinator plays a key role in...

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional...

General Statement of Duties: The Administrative Coordinator provides advanced administrative, academic, and programmatic support in the department. The incumbent approaches their role with a strong customer service mindset, supporting faculty, and serving as the primary point of contact for internal and external constituents. Self-motivated and engaged, they perform their responsibilities with a high degree of autonomy, accuracy, and efficiency.  Essential Responsibilities Serves as the primary point of contact for the department chair, faculty, staff, and students; troubleshoots issues for resolution and elevates concerns to the department administrator when appropriate; provides responsive customer service and proactively addresses department needs. Provides daily administrative support to the department administrator and department chair. Performs general office tasks; answers phones, responds to emails and walk-in inquiries, schedules meetings and rooms, orders...

Job Summary:  The Coordinator, Sponsored Research provides support for sponsored research activities within the Research Administration team. Working closely with the Research Administration team, including the Director of Sponsored Research, Manager, Research Administration, and colleagues across the division and School, the Coordinator supports proposal preparation, budget documentation, award tracking, and compliance documentation collection. The role focuses on accurate execution of established processes under guidance, maintenance of documentation integrity, support for school-level review workflows, and timely completion of recurring administrative tasks across the sponsored research lifecycle. Job-Specific Responsibilities: Reporting to the Director, Research Facilitation, the Coordinator provides a broad range of funder, pre-award, and post-award process expertise and support to HBS faculty and researchers engaged in sponsored research and to other staff working...

Are you excited by the idea of joining a world-class organization at the intersection of higher education and business? As the professors’ administrative assistant, Faculty Support Specialists provide valuable tactical and administrative help to our faculty in support of Harvard Business School's mission to educate leaders who make a difference in the world. Reporting to a Manager of Unit and Faculty Support the Faculty Support Specialist (FSS) supports faculty with complex administrative duties related to their teaching, research, and other responsibilities. An FSS will act as a seamless extension of the faculty they support and will work closely with other Faculty Support Specialists across ten academic units, as well as with their manager. Faculty Support Specialists also work with and assist peers on activities that support teaching, research, finance, and other departments. We are actively seeking multiple Faculty Support Specialists and encourage you to apply today!...

We are actively hiring for multiple Faculty Administrative Assistant roles under this posting. Apply today!  Why Join Us? Impact-driven role, supporting faculty who are educating leaders who make a difference in the world Hybrid, 3 days per week onsite role on our Boston based campus $31.86 - $34.61 per hour (commensurate with experience), 35 hours per week, overtime eligible role Rich benefits options including, medical, dental, and vision insurance as well as tuition reimbursement Robust paid time off: 3 weeks of vacation,12 sick days per year, 3 personal days, plus 12.5 paid holidays 5% annual employer contribution to 403b retirement account Save on commuting: Harvard covers 60% of the cost for MBTA monthly bus, subway, commuter rail, and commuter boat passes  What You Will Do: As the professors’ administrative assistant, this role provides valuable tactical and administrative help to our faculty in support of Harvard Business School's (HBS) mission to...

Job Summary: The Finance Associate provides support for finance and pre-award activities within the Finance and Research Administration team in the Immunology and Infectious Diseases department. Working closely with the Finance and Research administration team, including Grants Managers, Principal Investigators (including Faculty and other Researchers), and colleagues across the central Accounts Payable teams, the Finance Associate supports key finance, compliance, and accounts payable functions as well as proposal and budget preparation for Principal Investigators. The role focuses on accurate execution of established processes under guidance, timely competition of recurring administrative and financial tasks, and strong collaboration between a variety of stakeholders. The Finance Associate provides excellent coordination and customer service support while maintaining a strong knowledge of finance and compliance. The ideal candidate has a willingness to learn a variety of...

The Facilities Operations Manager (FOM) is responsible for safely managing the operational demands for their assigned facilities or properties in the Longwood Medical Area. The candidate must be able to organize and prioritize multiple competing and conflicting tasks and projects with limited resources, effectively manage stressful situations, and consistently make effective, high-quality decisions. They must also understand and develop open, proactive, effective, and consistent communication with occupants and department coordinators. The candidate will have overall responsibility and oversight of maintenance and operations and contract management services for the areas of responsibility. The candidate must be capable of actively monitoring building system performance, energy usage, appearance, and aesthetics, which require considerable walking and climbing. Knowledge of building systems, HVAC, electrical, mechanical, and services is necessary to perform cause analysis and...

Job Summary: The Director of Ticket Operations plans and oversees the execution of all ticketing and sales related operations for Harvard Athletics and external events. Job-Specific Responsibilities: Ticket Office Operations Management Create new strategies, including sales campaigns and dynamic pricing models, aimed at increasing revenue through multiple channels. Manage ticket office operating budget. Directly advise senior leadership with regards to current initiatives and new project ideas. Manage the back-end ticketing system and ticketing hardware, including the building all of events/offerings. Oversee the season ticket renewal process for all revenue-generating sports with an emphasis on customer retention. Manage the complimentary ticket lists at all home athletic contests and post-season events to ensure compliance with NCAA regulations pertaining to ticket distribution. Oversee relationship with league and non-conference counterparts to coordinate...

The Staff Assistant is an integral member of the PME Admissions Office which oversees a fast-paced and highly selective admissions process. The Harvard Medical School MD Admissions process relies heavily on technology and electronic file review and seeks a Staff Assistant who is adept with database management and other relevant technologies. Reporting to the Associate Director of Admissions, the Staff Assistant for the MD program at Harvard Medical School will provide interview coordination and logistical support for applicants in a high-volume admissions office. The Pathways program interviews four to five days a week, every week between the months of September and February.  Working closely with and under the direction of the Admissions Specialist, the Staff Assistant will be responsible for the following: Scheduling 900+ applicants for interviews; including sending interview invitations for the Pathways program and coordinating with other curriculum tracks to ensure...

The Financial Aid Office at Harvard Medical School provides comprehensive financial counseling and support to more than 650 M.D. students, as well as students enrolled in HMS master’s programs. The office administers a $42 million M.D. financial aid program designed to reduce financial barriers to an HMS education. Funding is derived from a combination of institutional, federal, and private sources. More than $20 million in institutional need-based scholarship funding is awarded annually to HMS students, along with over $2 million in institutional need-based loan funds. Eligibility for institutional aid requires a thorough assessment of both student and parental financial resources. In addition, the office supports approximately 275 master’s students through the administration of federal financial aid programs. The Financial Aid Office is committed to delivering the highest level of customer service while fostering a positive, supportive, and team-oriented work environment. The...

Research Staff Services (RSS) provides comprehensive administrative and operational support for the recruitment, onboarding, development, and management of over 600 research and teaching staff, while supporting more than 200 faculty members, 10+ multi-faculty research initiatives, and the D³ Institute at Harvard. Research staff include Research Associates, Predoctoral Fellows, Postdoctoral Fellows, Research Managers, and all Teaching Fellows supporting HBS faculty. Reporting to the Associate Director, the Assistant Director, RSS is one of two roles on a three-person team. Each Assistant Director manages a defined portfolio of faculty relationships and provides administrative oversight of research staff, collaborating closely to ensure consistent service delivery, shared standards, and alignment across RSS operations. This role exercises a high degree of independent judgment and operational leadership in supporting faculty research needs and enhancing the effectiveness of the...

Job Ref:JR-5191 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Clinical Administrative Specialist I provides clinical administrative support to physicians, nurses, and other members of the care team in their clinical practices in support of Dana-Farber Cancer Institute’s mission. This role is a key member of the care team, facilitating real-time communication and providing accurate patient information to clinicians using various communication systems. Following established triage guidelines, the Clinical Administrative Specialist I routes patient and caregiver symptom management questions, general requests, and inquiries to the appropriate team member. The position assumes responsibility for various aspects of care coordination and serves as a liaison between...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Job Ref:JR-5155 Location:736 Cambridge St, BRIGHTON, MA 02135 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader...

Job Summary: The Director of Corporate Alliances plays a central role in advancing the mission of the HBS AI Institute by serving as the primary relationship lead for a portfolio of corporate and organizational partners. This role is responsible for ensuring that partner organizations derive meaningful, sustained value from their engagement with the Institute, while also informing and enriching the Institute’s research agenda through close collaboration with faculty and practice. Operating within a leading academic environment, the Director, reporting to Principal Director, Alliances at HBSAI, works at the intersection of academia and industry, partnering closely with faculty, researchers, and administrative teams to translate cutting-edge research into actionable insights. The Director serves as a trusted advisor to senior leaders, facilitating high-impact engagements that reflect the rigor, independence, and mission of a university-based research institute. The role...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Job Summary: Are you a technical visionary who thrives at the intersection of high-performance computing, cloud innovation, and world-class academic research? HBS IT is seeking a Solutions Architect to serve as the technical anchor for our next-generation research computing platforms. This is a unique opportunity to join a "class-defining" environment where you will not just manage systems, but architect the future of how social science research is conducted at one of the world’s leading institutions.  Reporting to the Manager, Research Technology Platforms, the Solutions Architect is a senior technical leader who collaborates closely with product and service leadership to drive the technical solutions for HBS research. In this role, you will lead the planning, building, and configuration of research computing systems at scale, serving as the primary technical authority for our platforms’ sustained growth. You will bridge the gap between complex faculty research needs and...

Job Ref:JR-1612 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$109,400.00 - $128,600.00 per year Overview Reporting to the Vice President of Inpatient and Ancillary Services, the Administrative Director (AD), Inpatient Hospital, will provide central administrative oversight for regulatory and governance of the Dana-Farber Inpatient Hospital in addition to leading strategic work as assigned for the service line. The AD of the Inpatient Hospital will be an integral part of the Inpatient Leadership team, partnering with clinical and administrative leaders across the organization to drive forward operational planning related to the Future Cancer Hospital. This position’s work location is hybrid with two or three days per week remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI)....

Job Ref:JR-3027 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Part time Work Location:Onsite: occasional remote Salary/Pay Rate:$56,310.00 - $69,930.00 per year Overview This is a part-time role (24 hours per week), with pay based on the scheduled hours. The schedule includes two in-office days, with the third day eligible to be remote if desired. In addition to general administrative support, the position includes coordinating extensive travel for the SVP. The role supports the SVP of Translational Medicine at DFCI and may also provide administrative support to the SVP’s lab as needed. Responsibilities include using Microsoft Office to produce reports, spreadsheets, presentations, and other materials. The position requires knowledge of Institute policies and the ability to interface with senior leadership and a wide range of internal and external stakeholders—including cross-functional partners and...

Reporting to the Associate Director of Transit Services, the Operations Manager is responsible for the day-to-day management and continuous improvement of Harvard University’s Transit operations. The role supports: A 24 hour operation and oversees frontline and administrative staff, daily service delivery, customer service, and compliance activities across fixed-route daytime and evening campus shuttle services, accessible van services, on-demand evening transportation, and charter services. Requires evening and weekend hours. Ensures reliable, safe, and customer-focused operations while supporting strategic initiatives and projects led by the Associate Director and Managing Director of Transportation Services. This position collaborates closely with the Fleet Management team and provides operational support across Transit and Fleet as needed. Job-Specific Responsibilities: Operational Management & Service Delivery Manages daily operations of campus shuttle,...