46 financial center manager jobs found in Brooklyn

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Profile Summary The Client Service Associate (CSA) works in a centralized task queue environment supporting the Key Private Bank (KPB) regional sales teams by ensuring full completion of client transactions in Investment Management & Trust (“IM&T”) accounts , assisting with identification and coordination and product delivery. The Associate consistently meets the needs of our high-net-worth clients by providing efficient service and problem resolution throughout each step of the KPB service and client experience process. Supports the KPB team to grow, expand and retain client relationships as well as provide differentiated client experience, leading to higher client satisfaction and Net Promoter Scores. Essential Functions Support the Key Private Bank team in the delivery of the sales and client experience process by completing tasks in a centralized work queue, in a timely manner, shared across multiple...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The HL Enterprise Retail Sales Manager (ERSM) reports directly to the Home Lending Market Leader and is accountable for creating an engaging sales culture for employees to develop the skills and confidence required to grow the business by helping new and existing clients with home lending solutions. ERSMs prioritize and lead delivering Crazy Good Service to all clients. The ERSM primary responsibilities are to recruit external LO talent, lead a span of 3-8 loan officers (spans of control are defined by National Sales Executive and Home Lending Market Leader) and lead production representative of their local market, branch referred business and Key Private Bank (KPB) referrals and KPB mortgage trade areas. The ERSM leads a team of Mortgage Loan Originators (which include Mortgage Loan Officers (MLO) & Community Development Mortgage Loan Officers (CDLO)) effective at originating high quality home lending originations...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Commercial Credit Underwriter (1mm- 10mm commitments) is an individual contributor experienced in, and responsible for gathering, analyzing, and interpreting various types of credit information on existing and prospective customers to determine credit worthiness. While under supervision of Underwriting Team Leaders, the Commercial Credit Underwriter assists in structuring new requests for extensions of credit, as well as completing extensions, renewals and making recommendations for deteriorating credits while independently managing their workflow and communication with field partners. Commercial Credit Underwriter are responsible for assessing the degree of risk within a given business and recommending client credit solutions to maintain the bank's asset quality while ensuring compliance with credit policy and guidelines. Commercial Credit Underwriters are required to make loan decisions within an assigned lending...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF) Under some supervision, the Lead Quantitative Analytics Associate is primarily responsible for using statistics, advanced mathematical techniques, and/or computer science to develop and validate predictive and machine-learning models for specific business needs. The Lead Quantitative Analytics Associate leverages advanced mathematical knowledge and analysis to provide solutions to predictive and prescriptive questions such as “What will happen next?” and “What will we do?”. Often large in scope, projects undertaken by the Lead Quantitative Analytics Associate involve self-directed data analysis and model building in response to a problem statement proposed by a business partner. Success factors include: timely and effective completion of tasks assigned by manager with manager and/or peer guidance; exercising functional knowledge in analytical programming languages, data literacy, and model development;...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Credit Analyst is an individual contributor responsible for gathering, analyzing, and interpreting various types of credit information on existing and prospective customers to determine credit worthiness. While under the supervision of Underwriting Team Leaders, the Credit Analyst assists in structuring new requests for extensions of credit, as well as completing extensions, renewals and making recommendations for improving the bank's position with deteriorating credits. Credit Analysts are responsible for assessing the degree of risk within a given business and recommending client credit solutions to maintain the bank's asset quality while ensuring compliance with credit policy and guidelines. Essential Functions Evaluate loan requests to properly identify purpose, risk elements, and collateral adequacy. Assess the liquidity, quality of management, market position, and overall business climate to estimate...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Open to candidates within the United States. Within the KeyBank footprint highly preferred Hybrid Requirement (if within specific cities): If the selected candidate resides within KeyBank footprint, they are expected to work on-site 2 days per week at the nearest KeyBank non-branch location. Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Available to those residing in the United States. JOB BRIEF (PURPOSE)   Commercial Onboarding and Servicing (COS) is an organization focused on delivering the highest level of service and support to KeyBank Commercial Clients.  Within COS, the Onboarding Group is dedicated to providing post-sales solutioning, project management, implementation, and training to those commercial clients establishing new relationships with KeyBank or adding new...

Location: 4900 Tiedeman Road, Brooklyn Ohio Training: Monday- Friday from 8:00am-5:00pm ET Hours After Training: Typical start time is 7am or 8am. Overtime is often offered for this role. Location: This role is a hybrid opportunity and will require 2 days of work in the office. Job Brief This position is responsible for performing moderate to complex searches for accounts in compliance with legal orders requiring immediate identification and capture of client funds.  The Lead Specialist prepares accurate and timely answers to courts, attorneys and agents, as specified by law and in compliance with court ordered instructions.  Contacts internal LOB partners and external agents/attorneys, with clarification or additional information, to identify accounts and associated requirements to minimize risk.  Understands requirements associated with the processing of Freeze and Seizure orders and take appropriate action for escalation.  Responsible for re-occurring...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Treasury Operations Department is responsible for processing transactions and preparing both internal and regulatory reports associated with the Investment Portfolio, Collateral Management, Funding (including Liabilities), and Safekeeping functions. The Operations Analyst maintains an accurate and current system of record that reflects all Treasury-related transactions. Treasury Operations primarily supports multiple Lines of Business at Key and its affiliates. Portfolio responsibilities encompass managing fixed income securities such as bonds, settling trades involving fixed income and equities, processing principal and interest payments, and reconciling General Ledger entries. Funding activities include administering KeyBank debt issuances and borrowings, overseeing principal and interest payments, monitoring aggregate cash positions at the Federal Reserve, conducting due from account reviews, initiating...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Brooklyn, OH or Cleveland, OH highly preferred. Covering the Ohio portfolio. Hybrid Requirement (if within specific cities): If the selected candidate resides near KeyBank office (non-branch location), they are expected to work on-site 2 days per week. Remote: if the selected candidate resides outside KeyBank footprint they will be remote. Hours: 8-5pm EST Job Summary The Business Service Officer (BSO) manages a portfolio of Business Banking clients within an assigned market, reporting to Commercial Onboarding and Servicing (COS). Acting as the primary point of contact, the BSO ensures a premium client experience through timely and high-quality resolution of service requests, proactive outreach, and risk mitigation for both the Bank and its clients. Essential Functions Serve as the first point of contact for client service issues, guiding clients through...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Brooklyn, OH or Cleveland, OH required Hybrid Requirement (if within specific cities): Selected candidate resides near KeyBank office (non-branch location), they are expected to work on-site 2 days per week. Hours: 8-5pm EST Job Brief (Position Overview) The Training & Design Specialist – Commercial Onboarding & Servicing plays a critical, high-impact role within the Commercial Bank, supporting both onboarding and servicing teams. This position is responsible for designing, developing, and delivering comprehensive training programs that drive operational excellence, enhance employee performance, and ensure a seamless client experience. This role blends instructional design, facilitation, and program management, while also supporting key project initiatives and administrative functions. You’ll partner across multiple departments to ensure training solutions...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Trust Officer fulfills fiduciary responsibilities of KeyBank by providing expert trust and estate administration and advisory services to high-net-worth clients and their beneficiaries. The Senior Trust Officer works across Key Private Bank (KPB), collaborates effectively and provides insights and solutions to attract, retain and grow clients who require complex strategies to protect, grow and transition personal and family wealth. Actively manages trust and estate settlement accounts, in accordance with established policies and procedures, to a high professional standard – entrusted with the responsibility of delivering the KPB fiduciary mandate to ensure consistent advisory delivery, while managing fiduciary risk. Retains and deepens profitable client relationships within assigned revenue base. Actively produces new revenue as a team member to the field to meet production goals. The role may have...

Location: 4900 Tiedeman Road, Brooklyn Ohio Hours: M - F, 8 - 5 Location : Hybrid, minimum 2 days/week at office located on Tiedeman Road. Job Summary The Pricing Operations Lead Specialist is responsible for supporting pricing activities for investments held by Key Private Bank clients on our accounting system, Global Plus.  Timely and accurate pricing ensures securities are valued correctly on customer statements, valued correctly for client fees and for investment review purposes. The specialist is responsible for monitoring the daily automated pricing interfaces and reviewing alternative investment valuation statements and updating pricing based on this analysis.  Additionally, the specialist assists with the monthly stale priced asset control process and may aid in projects to streamline and improve department processes. This position provides support to Department Manager, Section Manager, and Associates to ensure accurate and timely pricing of securities...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Administrator facilitates the execution of the trust administration life cycle process. Handles the daily administration and account maintenance of primarily non-trust accounts (agency, custody and IRA) in accordance with established policies and procedures. The is critical in providing top quality service to high-net-worth clients and works within the relationship management team, collaborating effectively and providing insights and solutions to attract, retain and grow clients who require complex strategies to protect, grow and transition personal and family wealth. Responsibilities Administers primarily “non-trust” (e.g., agency, IRA and custody) accounts with a proactive, disciplined, consistent and comprehensive approach. Performs day-to-day functions (i.e., open accounts, close accounts, asset maintenance, process bills, cash receipts, etc.). Discovers, analyzes and researches account issues and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Brief: Responsible for servicing agented, direct and non-agented deals consisting of a variety of Commercial Loan products within Middle Market, KeyBank Business Capital and Corporate Institutional sectors. Responsible for providing superior client service while maintaining risk management, compliance with bank policies and regulatory requirements, and internal procedures and controls. Processing client's requests for advances, paydowns and repricing. Required Qualifications: 4-year College Degree or equivalent commercial loan experience Strong aptitude for analysis, systems and mathematics Strong written and verbal communication skills Strong planning and organizational skills Proven ability to prioritize and handle multiple tasks in a high-volume environment Familiarity with commercial loan accounting systems PC proficiency includes familiarity with Microsoft Excel and Word. Essential Job Function:...

Location: 4900 Tiedeman Road, Brooklyn Ohio Senior Executive Recruiter – Commercial Banking Growth & Expansion Location: Flexible with travel Reports to: Head of Enterprise Talent Acquisition & Internal Mobility About the Role KeyBank is building leadership capability to support the expansion of our Commercial Banking business into new and growing markets. We are hiring an Executive Recruiter to lead senior and executive level hiring for Commercial Banking growth initiatives, with a primary focus on senior sales and market leadership roles. This role requires an experienced executive recruiter who can operate with polish, confidence, and resilience in a high visibility environment. You will manage end-to-end executive searches, partner closely with senior leaders, and bring deep market knowledge to inform hiring decisions in competitive growth markets. This is a hands-on, high impact role within a high performing executive recruiting team. What...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF) Under direct supervision, the Quantitative Analytics Associate is primarily responsible for using statistics, advanced mathematical techniques, and/or computer science to support the development and validation of predictive and machine-learning models for specific business needs. The Quantitative Analytics Associate leverages advanced mathematical knowledge and analysis to provide solutions to predictive and prescriptive questions such as “What will happen next?” and “What will we do?”. Projects undertaken by the Quantitative Analytics Associate are often broad in scope across multiple business segments and involve evaluation and testing on existing data with substantial team support. This role sits within a specialized economic capital environment and offers the opportunity to work in a highly niche analytical space. The team is actively evolving how work is done by leveraging AI-generated code and...

Location: 4910 Tiedeman Road, Brooklyn Ohio This is a hybrid position; following successful completion of required training, the role offers work-from-home flexibility with a mandatory in-office presence two days a week. Typical schedule is Monday through Friday 8AM to 5PM. Position Summary The senior specialist, Client Resolution – Credit Bureau & FCRA is responsible for reviewing, investigating, and resolving credit bureau reporting disputes in accordance with the Fair Credit Reporting Act (FCRA) and related regulatory requirements. Disputes may be received directly or indirectly from clients, credit bureaus, the Small Business Financial Exchange (SBFE), or other internal and external channels. This role conducts detailed research across multiple banking and accounting systems to determine reporting accuracy, documents findings, and provides responses to the client’s disputes in writing. While not client-facing, the position plays critical role in delivering...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Home Lending Compliance Officer will be a member of the Home Lending Compliance team within Compliance Risk Management.  They will provide support to the Mortgage and Home Equity Origination lines of business by researching, interpreting, and assisting with applying the assigned laws and regulations to each applicable line of business processes and systems.  They will provide consultative advice to applicable lines of business related to compliance, perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite. Essential Job Functions For the Home Lending Origination line of business, serve as the corporate compliance subject matter expert. Demonstrate working knowledge of banking/consumer compliance laws and regulations and apply them to risk management strategies. Develop...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF) Under direct supervision, the Quantitative Analytics Associate is primarily responsible for using statistics, advanced mathematical techniques, and/or computer science to support the development and validation of predictive and machine-learning models for specific business needs. The Quantitative Analytics Associate leverages advanced mathematical knowledge and analysis to provide solutions to predictive and prescriptive questions such as “What will happen next?” and “What will we do?”. Projects undertaken by the Quantitative Analytics Associate are often broad in scope across multiple business segments and involve evaluation and testing on existing data with substantial team support. Success factors include: timely and effective completion of tasks assigned by manager under significant supervision; building functional knowledge in analytical programming languages, data literacy, and model development;...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary We are seeking an Intelligent Automation Engineer to support enterprise automation initiatives with a focus on Robotic Process Automation (RPA), Intelligent Document Processing (IDP), and system integrations. This role designs, builds, and integrates automation solutions using established RPA platforms while enabling advanced capabilities through Azure AI and/or Google Vertex AI where appropriate. The role requires close collaboration with business stakeholders, automation developers, and AI platform teams to deliver scalable, secure, and well‑integrated solutions. With guidance, the engineer recommends solution approaches and provides technical direction across the development lifecycle, including configuration, testing, and implementation, ensuring high‑quality solutions delivered on time and within budget. The position also supports operational stability through root cause analysis and issue resolution to meet...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Associate provides trust administration support to enable assigned Trust Officer(s) to effectively manage accounts while maintaining an optimal level of client service. Essential Functions Performs day-to-day trust administration functions on assigned accounts accurately and by necessary deadlines (i.e., open accounts, close accounts, asset maintenance, process bills, cash receipts, etc.); interfaces with centralized support areas such as Fiduciary Control Group, Trust Risk Management, Trust Operations, Trust Tax, Revenue Administration and Trust Real Estate to ensure completion. Reads and understands Trust Agreements and related documents for administrative purposes. Ensures fees are set up correctly as directed by Trust Officer. Monitors accounts on a daily basis for overdrafts and un-invested cash and keeps Trust Officer informed. Uses cash forecasting to determine approximate amount needed in accounts...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Agile Project Manager leads mid to large, high-priority initiatives that impact multiple Lines of Business (LOBs) and/or functional areas and require strong integration across technology, operations, and business teams. This role enables delivery using Agile methodologies while ensuring adherence to KeyBank governance standards, including project & portfolio management tools, risk management, and regulatory oversight. The Agile Project Manager partners with Product Owners, business leaders, and control partners (Risk, Compliance, Audit) to deliver iterative value aligned with strategic objectives while maintaining transparency, auditability, and control effectiveness. The role acts as a trusted advisor, balancing Agile delivery speed with disciplined governance, risk mitigation, and regulatory compliance. Key Responsibilities: Agile Delivery & Governance Alignment Drive Agile delivery across...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Digital Product Owner role is focused on building optimal customer experiences by leveraging data and tying it back to a bigger strategic vision, enhancing processes, and improving the client experience. Digital Product Owners are responsible for contributing to and executing against the strategic plans for our products across Key's Lines of Business. They initiate and lead projects while collaborating closely with marketing, technology, and other internal partners to ensure effective deployment and execution. This role will support the implementation of digital capabilities for the money movement agile team. Essential Functions Partner and support work of product owners and other team members to build and deliver enhancements to Key Bank’s mobile and online capabilities. Collaborate with designers, software engineers, and others across the organization for alignment and transparency. Initiate and lead...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and/or segments within Consumer Business Banking. With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team for solutions in order to develop, manage, and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities. Essential Functions Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well...