Full time
KeyBank
Brooklyn, OH
Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Branch Servicing Business Technology Manager provides strategic leadership for the technology ecosystem supporting Key’s Retail Branch Network. This role is accountable for defining and executing a forward-looking technology strategy that enhances in-branch servicing, improves operational efficiency, and strengthens the client experience. Leading a cross-functional team of technology professionals, this individual oversees the delivery, integration, and ongoing performance of critical servicing platforms, including Argo BankPro (Teller 21), in-branch digital authentication solutions, and Safe Deposit Box systems. The role ensures these technologies remain secure, resilient, and aligned with enterprise architecture standards, while enabling the modernization of legacy capabilities. Serving as a trusted partner to senior Retail and Technology leaders, the Business Technology Manager drives prioritization of...