9 senior engagement manager jobs found in Brooklyn

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary ​​The Business Technology Manager ​​utilizes technical experience, business acumen, delivery and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology applications meeting the technology and operational objectives of a line of business or function.​ Essential Functions Lead, develop, and administratively support the team members that comprise the following teams: GRC Development, GRC Support, and GRC Administration. Actively manage the relationships with approximately 25 business program owners from across: Risk (Innovation, RCSA, Enterprise, Compliance, Model, Enterprise Change, Exam Mgmt, REA, Reg Change, others), BRC (BRC, TPM, IT ARCA), Internal Audit and Credit Risk Review, Enterprise Client Relations, SOX – Financial Crimes Governance CIS (Variance and Vulnerability) Third Party Security And other teams. Manage the intake...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Role As a member of the Enterprise Marketing and Brand Engagement team, the Marketing Manager – Paid Media will report to the LOB Marketing Director and serve as the strategic lead for KeyBank's paid media programs across Consumer and B2B audiences. This role leads media strategy, people leadership, agency partnership, and cross-LOB coordination, ensuring media investments drive measurable brand and business results. This is a highly strategic role with broad visibility and influence, responsible for translating enterprise marketing goals into effective, measurable paid media programs while building strong team talent and modern media operations. Essential Functions & Responsibilities Media Strategy & Planning Develop the enterprise media strategy across Consumer and B2B campaigns, including channel mix, flighting, audience targeting, and budget allocation Lead annual and quarterly media planning...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 3 days a week Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.​ Technology Strategy & Leadership Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners Build, advocate for, and maintain technology strategy for assigned business lines Promote thought leadership and continuous learning Team Leadership & Development Effective Financial Management Appropriate use of onshore/offshore mix Build and lead strong teams of analysts, PMs, engineers, developers, vendors Drive engagement, capability...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 4900 Tiedeman Road, Brooklyn Ohio Role Overview The Senior Analyst will execute key components of the SOX Program, with primary responsibility for assigned processes, applications, or focus areas. This role is accountable for driving day‑to‑day SOX activities, including risk assessment support, walkthrough execution, documentation, and stakeholder coordination. The position is intended for a candidate who can take ownership of assigned areas and deliver high‑quality outputs independently, while partnering with Program leadership for guidance on complex judgments, escalations, and strategic decisions. Key Responsibilities SOX Program Execution & Ownership Own execution of SOX activities for assigned processes or applications, including documentation, walkthrough support, and coordination Drive preparation and maintenance of key SOX artifacts (e.g., walkthroughs, control inventories, and supporting documentation) Actively contribute to risk...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Description About the Job:   We are seeking a results-driven Product Manager to lead Client Identity and Access Management (CIAM) strategy execution for KeyBank’s Branch & Contact Center channels. This role is pivotal in advancing fraud prevention and client protection by modernizing authentication and supporting the CIAM program. The successful candidate will provide strategic guidance and technical leadership for secure, seamless client experiences. Key Responsibilities: Leadership and Management: Act as SME for identity verification and authentication in Branch & Contact Center channels. Lead cross-functional coordination. CIAM Program Execution: Implement CIAM standards and orchestrate authentication flows within commercial banking and payments platforms. Fraud Detection & Risk Management: Define metrics for fraud detection and authentication performance. Analyze account takeover and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Lead a Data Security Operations team responsible for ensuring sensitive data is securely handled both within KeyBank’s environment and when shared with external parties. The team will be responsible for using sensitive data identification tools, data inventory reports, and data loss prevention tools to detect non-compliant handling of sensitive data, assessing and escalating the issue, and enabling data asset and engagement owners to appropriately secure their data. Team functions: Use the results of sensitive data discovery scanning on data center and cloud storage platforms to identify deviations from corporate data protection standards and work with data owners to resolve.  Review and approve remediation of non-compliance with data protection requirements in standards, at initial or escalated stages, depending on a platform. Review and approve variances against data protection requirements in Security and IT standards....

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Open to candidates within the United States. Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 2 days per week at the nearest KeyBank non-branch location. Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Available to those residing in the United States. About the Job (Job Brief) Commercial Onboarding and Servicing (COS) is an organization focused on delivering the highest level of service and support to KeyBank Commercial Clients.  Within COS, the Onboarding Group is dedicated to providing post-sales solutioning, project management, implementation, and training to those commercial clients establishing new relationships with KeyBank or adding new services to existing...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank’s compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank’s technology initiatives—including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/crypto‑adjacent capabilities—operate within Key’s risk appetite and regulatory framework. The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance...