65 jobs found in Brooklyn

Location: 4910 Tiedeman Road, Brooklyn Ohio Training Schedule & Location : Training is conducted the 1st three weeks of employment. 100% on-site Monday – Friday  8am – 5pm ET Schedule & Shift after Training: Required in-office 2 days per week on Wednesday & Friday Monday – Thursday: 12:30pm - 9:00pm ET Friday: 8:00am - 4:30pm ET Every Other Saturday: 4 hours between 8:00am and 2:00pm ET All equipment is provided. Job Summary First-Party Recovery Collector is responsible for managing and recovering delinquent accounts that are still owned by the bank. This role involves contacting customers to resolve past-due balances, negotiating payment arrangements, and ensuring compliance with banking regulations and internal policies. The ideal candidate will demonstrate strong communication skills, empathy, and a commitment to helping customers find solutions to resolve their financial obligations. Individuals will spend 90% of their day on the phone...

Location: 4910 Tiedeman Road, Brooklyn Ohio Title:  AI Risk Advisor Role Summary: The AI Risk Advisor serves as an embedded resource within the AI Center Of Excellence to guide the model owners in drafting proposals, preparing validation evidence, and aligning with governance standards, supporting the line of business and model owners in responsibly adopting AI.  This role ensures that AI initiatives meet governance, risk and compliance standards while enabling scalable and ethical innovation.  Essential Functions: Facilitate responsible, risk-aware AI/ML lifecycle across the firm aligning with internal standards and regulatory expectations, with a particular focus on Generative AI adoption. Evaluate AI vendor proposals for feasibility, risk appetite alignment, data privacy, and ethical standards. Guide team responsible for AI solutions in preparing model validation documentation, including conceptual soundness, data quality, and outcome analysis benchmarks,...

Location: 4910 Tiedeman Road, Brooklyn Ohio This position provides support, subject matter expertise, and drives data integrity and consistency in the various underwriting and loan accounting systems used within Commercial Underwriting.  This function includes validation of data elements related to commercial underwriting, report preparation and underwriting related monitoring. ESSENTIAL JOB FUNCTIONS Execute preventative controls to assess consistency, quality, and adherence to policy/procedures. Perform post-approval reviews ensuring data integrity and consistency between write-ups and the various systems utilized within the underwriting process.  This includes but is not limited to accuracy of risk ratings, NAICS code, credit review dates/maturity dates, covenants etc. Communicate data errors to responsible parties ensuring timely data correction. Perform manual risk rating changes and/or validations ensuring timeliness and accuracy. Compile reports and...

Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation. This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support.  It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability.   Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced...

Location: 4910 Tiedeman Road, Brooklyn Ohio Our Cyber Threat Management team rolls up into Key’s broader Cyber Defense function within Corporate Information Security.  Cyber Defense’s mission is simple: We aim to Deter, Detect, Deny, and Disrupt adversaries through proactive threat-centric defense.  The Insider Threat and Threat Hunting Senior Analyst is a key member of the Cyber Threat Management (CTM) team and has responsibilities in both areas. In this role, you will focus on both technical insider threats and threat hunting. This role includes hands-on technical functions, along with helping both programs mature by evaluating the current state and recommending program and capability improvements.   You will develop and maintain a deep understanding of the insider threat and cyber threat landscapes, by utilizing threat intelligence related to insider threats, along with threat actor Tactics, Techniques and Procedures (TTPs), and their associated threats, to support...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Project Manager is responsible for leading small to mid-sized projects, or distinct phases within larger initiatives, that typically affect specific Lines of Business (LOB) and/or functional areas. This role oversees all aspects of the project life cycle—including initiation, planning, execution, monitoring, control, and closure—to ensure timely and successful delivery. The Project Manager coordinates team activities by maintaining a thorough understanding of system scope and project objectives. In addition, this position applies organizational change management methodologies and techniques, ensuring that each team member understands their roles and responsibilities. The Project Manager also provides orientation and training to project team members on the Standard Project Lifecycle Framework, promoting consistent practices and high-quality outcomes across all initiatives. ESSENTIAL JOB FUNCTIONS The Project Manager is...

Location: 4910 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF) Under some supervision, the Lead Quantitative Analytics Associate is primarily responsible for using statistics, advanced mathematical techniques, and/or computer science to develop and validate predictive and machine-learning models for specific business needs. The Lead Quantitative Analytics Associate leverages advanced mathematical knowledge and analysis to provide solutions to predictive and prescriptive questions such as “What will happen next?” and “What will we do?”. Often large in scope, projects undertaken by the Lead Quantitative Analytics Associate involve self-directed data analysis and model building in response to a problem statement proposed by a business partner. Success factors include: timely and effective completion of tasks assigned by manager with manager and/or peer guidance; exercising functional knowledge in analytical programming languages, data literacy, and model development;...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Software Engineer is responsible for the development, implementation, assessment, and support of the KeyNavigator platform. This role collaborates closely with product owners, business analysts, designers, and technical leads to deliver high-quality digital solutions. The engineer participates in agile squad ceremonies, contributes to UI standards, and supports the full software development lifecycle driving continuous improvement. Essential Functions Drive development, implementation, and support of the KeyNavigator platform Collaborate with product owners and business analysts to develop features aligned with standards and best practices Participate in agile squad ceremonies and the release process across the digital team Develop and maintain UI standards; conduct code and design reviews Estimate, design, implement, document, test, and deploy software solutions Interpret wireframes and creative designs...

Location: 4910 Tiedeman Road, Brooklyn Ohio Our Commercial Digital team is responsible for enhancing and maintaining Key’s Commercial Online Banking Platform known as KeyNavigator. We offer wide range of Commercial Banking and Treasury services. On our team, you will have the following responsibilities: Assist in development, implementation, assessment, and support of KeyNavigator platform. Takes direction, embrace mentorship, develop features by following established standards and best practices. Follow agile processes and ceremonies of assigned squad ( Our team is organized in multiple squads ) and involve in release process of our wider digital team. Be an engaged member of our Platform Team. Follow UI standards and conduct code and design reviews with senior engineers. Other Responsibilities: Utilize technical documentation, specifications and project artifacts when developing code. Interpret wireframes and creative designs into functional...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary ServiceNow Engineer who participate in the designing, developing, and supporting of ServiceNow solutions. Ideal candidate will have strong problem-solving skills, and ability to collaborate across departments and lines of business.  Essential Functions Design, configure, and implement ServiceNow modules and workflows, including both out-of-box and custom-built applications. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Develop and maintain integrations between ServiceNow and other enterprise systems. Ensure compliance with best practices for coding, testing, and deployment. Troubleshoot and resolve technical issues related to ServiceNow applications. Create and maintain comprehensive documentation for all changes and configurations. Participate in Agile development processes. Support upgrades patches and new releases of the ServiceNow...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid opportunity Hours: Monday- Friday from 8:30pm-5:00am Job Description We are seeking a detail-oriented Processing Specialist to support banking operations by managing and optimizing image-based workflows.  This role focuses on processing, validating, and enhancing digital images for financial documents, ensuring accuracy, compliance, and efficiency in transaction processing.  Strong 10 key skills are required. Job Summary Process and validate images of checks, payment documents, and other financial records using specialized imaging systems. Ensure compliance with Key Bank’s banking standards, regulatory requirements, and security protocols. Optimize image quality for accurate data extraction and fraud description. Collaborate with operations and IT teams to troubleshoot imaging issues and improve workflows. Monitor system performance and recommend enhancements for speed and accuracy. Maintain...

Location: 4910 Tiedeman Road, Brooklyn Ohio Hours: Monday- Friday:  6:00 am - 2:30, Mondays OT, 4 Sundays a year  Job Summary Under limited supervision, the Senior Specialist is primarily focused on execution of complex processing, operational and/or administrative work following defined and sometimes undefined procedures. The Senior Specialist is responsible for following established guidelines to identify and resolve problems, escalating issues as needed, and contributing to workflow or process change and redesign. Individuals in this position should form a strong understanding of the specific product or process they are working with. Essential Functions With little to no instruction, administers complex procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process. Reviews and ensures proper documentation or procedures are used for complex activities...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Summary The Process Engineer acts as a strategic partner and technical problem-solver, bridging business needs with technology solutions. You will lead process evaluations, gather requirements, and deliver recommendations that improve efficiency, automation, and scalability. This position is critical in shaping future-state processes for fraud operations and loan services, ensuring alignment with organizational goals and emerging technologies. Responsibilities Apply process engineering expertise to design innovative, long-term solutions aligned with strategic objectives Lead projects focused on core business processes to improve client and employee experience, reduce expense, and increase revenue Partner with stakeholders to evaluate and implement new technologies and processes that deliver consistency and scalability Create and maintain documentation for process evaluations and recommendations Use tools such...

Location: 4900 Tiedeman Road, Brooklyn Ohio The Operational Risk Officer position resides in the 2nd Line of Defense within KeyCorp’s Operational Risk Management group and will be responsible for executing risk oversight activities for Business Banking and various assigned operational and enterprise risk programs, projects and activities. The ideal candidate will promote a risk culture that encourages acknowledgement and recognition of operational risks and places a high priority on risk management. As subject matter expert, provide advice, consultation services and training to assigned lines of business (LOBs) on operational risk program management topics, including all activities associated with LOBs risks, controls, testing, remediation, loss analysis, key risk indicators, reporting, policy, and procedure development. Perform oversight activities and assume responsibility for discouraging actions that may expose KeyCorp and its affiliates to losses, regulatory or...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Credit Associate (0 - 1mm in commitments) is an individual contributor experienced in, and responsible for gathering, analyzing, and interpreting various types of credit information on existing and prospective customers to determine credit worthiness. While under supervision of Underwriting Team Leaders, the Credit Associate assists in structuring new requests for extensions of credit, as well as completing extensions, renewals and making recommendations for deteriorating credits while independently managing their workflow and communication with field partners. Credit Associates are responsible for assessing the degree of risk within a given business and recommending client credit solutions to maintain the bank's asset quality while ensuring compliance with credit policy and guidelines. Credit Associates are required to make loan decisions within an assigned lending authority and provide educated, well-thought-out...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Senior Manager, Governance and Enablement will lead the development and execution of data and analytics governance processes within the Enterprise Data and Analytics Services (EDAS) team. This role is responsible for managing the process for data risk and control coverage assessment, guiding Material Business Units (MBUs) in identifying and managing critical and essential data elements, and aligning governance activities with KeyBank’s Data Risk Policy and taxonomy. The ideal candidate will bring deep expertise in data and analytics governance, risk management, and cross-functional leadership to support the expansion and maturation of the Enterprise Data & Analytics Governance program. Essential Job Functions Lead data risk and control coverage assessments for critical use cases and partner with the MBU to identify critical data elements (CDEs). Expand and scale the data risk and control coverage assessment process for...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Project Manager leads small/mid-size projects or phases of a larger project, which usually impact a Line of Business (LOB) and/or functional areas. They take projects from planning through final implementation using standard project management and change management and risk management methodologies and concepts. The role is responsible for setting expectations for project stakeholders through planning activities and maintains transparency via communication & reporting channels. The Project Manager establishes and maintains a collaborative trusted advisor relationship. This specific role will streamline and execute key operational activities for employee engagement, event planning and logistics, onboarding coordination, internal website design and maintenance, in-person meeting assistance, and organizational email box orchestration. Essential Functions Works with business leader to define scope; manages...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Profile Summary Serves as a senior technical lead for application security pen tests, secure code reviews, application design reviews, threat modeling, and processes, tools, and security automation for the Corporate Information Security (CIS) Cyber Application and Cloud Defense team. Works closely with cloud, SaaS, and policy as code programs to ensure secure configuration baselines are defined, implemented, and monitored. All associated efforts are to promote and advance information security processes and culture, and must reflect compliance with best practices, applicable federal and industry regulations, as well as company information security policies and standards. Job Description Required Qualifications: Bachelor's degree preferred; equivalent experience of 8 or more years of combined experience within information technology or information security is acceptable Qualified candidate will include 8+...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Responsible for servicing assigned portfolio consisting of a variety of products primarily for the Real Estate Institutional Capital Group Line of Business. Primary servicing functions are for non-owner occupied /interim loan servicing, portfolio administration and related client services. Provide excellent communication with the lending staff and partners supported by the ICG teams.  Client segment focus are public and private REITS, real estate private equity firms and advisers and real estate owners. The specialized healthcare team focuses on property financing needs of hospitals and senior housing owners and operators.  Independently manage all pre-closing, pre-boarding review of documents and risk management. Responsible for providing superior client service and expertise to both internal and external clients related a portfolio of revolvers/term/bridge loans with ability to manage multiple projects and levels of...

Location: 4910 Tiedeman Road, Brooklyn Ohio Hours: Monday - Friday: 8:00 am - 4:30 pm, 1/2 day Saturday on a Rotational Basis Location: Hybrid after Training: 2 days/week at Operations Center in Brooklyn, Ohio or Amherst, NY Job Summary The Senior ATM Operations Support Specialist is responsible for overseeing and ensuring the efficient operation, maintenance, and support of Automated Teller Machine (ATM) networks. This role involves managing complex technical issues, coordinating with vendors, and providing advance operational support to maintain high availability and security standards for ATM services. Essential Functions ATM Network Management: Monitor and maintain ATM systems to ensure optimal performance and uptime. Technical Support: Provide advanced troubleshooting and resolution for hardware, software and connectivity issues. Vendor Coordination: Liaise with ATM manufacturers, service providers, and network partners to resolve escalated issues...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary This position is responsible for executing against the strategic projects for enhancing the capabilities of the Salesforce/Service Cloud platform. This individual works closely with the line of business and technology colleagues to elicit, capture, and translate business requirements into technical requirements that can be conveyed with the appropriate level of detail to the development team. This role is responsible for scheduling and leading requirement gathering sessions with cross functional partners including external vendors as needed for the optimization of system capabilities. This role is highly visible with the ability to have direct impact on the organization and our internal and external customers. The successful candidate must have experience with the commercial banking processes, possess a continuous improvement mindset, and have outstanding written and verbal communication skills. Essential...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary: The Operations Department Manager provides strategic and operational leadership for the Client Identity & Authentication team. This role oversees complex functions related to identity verification, fraud detection, and compliance, ensuring operational excellence and regulatory adherence. The manager drives continuous improvement initiatives, partners with technology teams to enhance fraud strategies, and fosters a culture of collaboration and accountability. Essential Functions: Lead daily operations of the Identity Verification department, combining KYC and fraud detection processes. Develop, implement, and enforce policies and procedures to ensure compliance and efficiency. Monitor escalated alerts to identify potential identity theft or first-party fraud. Collaborate with technology teams to maintain system integrity and optimize fraud prevention strategies. Serve as Subject Matter Expert (SME) on...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF) The Unique Assets team supports Key Private Bank, Wealth Management, and Institutional Advisors in the processing of non-marketable assets on the trust accounting system. The team works with Line of Business to ensure proper documentation is received for all requests. The team is responsible for daily processing of annuity contracts, certificate of deposits, liabilities, life insurance, loans, mortgages, promissory notes, real estate, liabilities, trust real estate, rentals, savings bonds, and tangible assets such as artwork, coins, jewelry, stamps, etc.  The Unique Assets team handles re-registering and deposit of closely held and DTC Physical certificates.  The specialists are responsible for working with the transfer agents and closely held companies. The team processes adjustments, free movement, payments, and trading....