80 jobs found in Brooklyn

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Position Summary KeyBank is seeking a Salesforce Commercial Servicing & Onboarding Tech Lead to provide hands-on technical leadership for Commercial onboarding and servicing delivery squads. This role will own end-to-end technical design, build quality, and solution delivery for Salesforce Service Cloud and Experience Cloud platforms supporting Commercial Banking operations. This is a full-time technical leadership role focused on building durable internal Salesforce domain expertise and reducing dependency on contractor heavy delivery teams. The successful candidate will drive engineering excellence, lead technical discussions independently, set technical direction, and partner closely with business stakeholders, product owners, enterprise architecture, and operations teams. This role offers a path to team leadership as the team and delivery portfolio mature. About...

Location: 4910 Tiedeman Road, Brooklyn Ohio This position is responsible for executing against the strategic projects for enhancing the capabilities of the Salesforce and nCino platform. This individual works closely with the line of business and technology colleagues to elicit, capture, and translate business requirements into technical requirements that can be conveyed with the appropriate level of detail to the development team. This role is responsible for scheduling and leading requirement gathering sessions with cross functional partners including external vendors as needed for the optimization of system capabilities. This role is highly visible with the ability to have direct impact on the organization and our internal and external customers. The successful candidate must have experience with the commercial lending process, possess a continuous improvement mindset, and have outstanding written and verbal communication skills. ESSENTIAL JOB FUNCTIONS...

Location: 4910 Tiedeman Road, Brooklyn Ohio Program Start: JULY 12, 2027 What does our Enterprise Analyst Program offer? KeyBank’s Enterprise Analyst Program is a multi-week training program. For those still in college, the program facilitates the transition from college to a full-time career at Key. The program provides opportunities to learn about Key’s business and strategic pillars, learn about Key’s industry-leading employee benefits, engage in exciting networking events with Analysts across various teams, hear from members of the Executive Leadership Team, and receive relevant training ahead of starting in a full-time role. At the conclusion of the multi-week training program, Analysts will enter their Line of Business and begin working with their respective teams within a rotational program within a specific segment or full-time role. Continued development beyond the program is provided through mentorship opportunities with teammates across various...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Trust and Estate Analyst provides trust administration support and fulfils fiduciary responsibilities by providing basic trust administration for Key Private Bank (KPB) clients and their beneficiaries. While serving on the KPB Specialty Teams and within the relationship management team, collaborates effectively and provides insight and solutions to attract, retain and grow clients. Actively manages trust and agency accounts, in accordance with established policies and procedures to a high professional standard while managing fiduciary risk. Retains and deepens profitable client relationships within assigned revenue base. Where appropriate, may focus on an area of specialty trust expertise. Successfully identifies opportunities to enhance client relationships while using proper channel management. Essential Functions Works in partnership with a Trust and Estate Settlement Officer on assigned fiduciary and...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary   Responsible for servicing assigned Construction portfolio consisting of a variety of products primarily for the Community Development Lending/Income Property Group/Institutional Real Estate Group/Healthcare Real Estate Line of Business. Primary draw functions are for non-owner occupied construction/interim loan servicing. Provide excellent communication with the lending staff and partners supported by the IPG/IRE/HC teams.  Client segment focus is local and regional private developers and some public companies. Independently manage all pre-closing review of construction documents and due diligence applicable to construction and risk management. Responsible for providing superior client service and expertise related to construction administration including draw processing, budgets, construction contractor documents, lien laws with ability to juggle multiple projects and levels of complexity. Strength and experience...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, are expected to work on-site 3 days per week at the nearest location. JOB BRIEF (PURPOSE)   The Risk Manager, Emerging Technology Risk serves as a key member of the first line Risk team within the Commercial Bank, with responsibility for executing and overseeing governance activities related to the Commercial lending portfolio, including Middle Market and Financial Sponsor relationships.   The role is accountable for establishing, managing, and enhancing governance processes that support effective technology risk management, responsible AI adoption, operational resilience, regulatory readiness, and sustained control performance. This includes partnering closely with business, technology, information security, cybersecurity, model risk, operations, and other...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Manager, Business Risk and Controls (BRC) manages a team of risk managers and risk analysts who assist multiple diverse assigned line(s) of business with the identification, measurement, and management of risk; development and implementation of sustainable controls; and development or maintenance of effective risk management policies and programs, reporting, training and testing to fulfill strategic objectives while operating within defined risk appetite. Provides risk, control and compliance consultation / advice, in conjunction with the second line of defense, on current and emerging risks impacting assigned line(s) of business; promotes accountability for the awareness and management of risk; and coordinates the management and escalation of issues. May also develop and lead the Technology Risk program for Key. Engages and consults with corporate Risk Management partners across risk disciplines to develop...

Location: 4910 Tiedeman Road, Brooklyn Ohio This position requires only 2-days a week in office. Job Summary The Mortgage Senior Loan Processor is responsible for ensuring loans are processed accurately and in a timely manner, while maintaining compliance with federal, state, local, and investor guidelines. This role requires proactive communication with clients, Loan Officers, Underwriters, and other stakeholders. A strong understanding of residential lending regulations and documentation is essential. The position also involves identifying incomplete or inaccurate information and influencing others with diplomacy and trust. Essential Functions Review all loan applications for accuracy, completeness, and compliance Monitor and maintain an application pipeline Receive and review client documentation related to income, assets, and credit Submit completed files via the loan origination system to underwriting Communicate with Loan Officers, clients, service...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 This position is Hybrid - requiring 2 days in the office each week (on Tuesday & Wednesday) Hours: Mon-Fri 8:00am-5:00pm Job Summary This Lead Specialist on the Bankruptcy Processing team serves as the primary point of contact for processing and managing new bankruptcy notifications to ensure accuracy and compliance. Essential Functions Receive and process new bankruptcy notifications promptly and accurately Enter and update client data on internal systems while ensuring compliance with company and federal guidelines Maintain technical expertise across all bank systems used in bankruptcy processing Ensure data quality and timely completion of tasks to meet service level agreements (SLAs) Update sensitive client account information according to corporate policies Manage physical and electronic mail distribution and prepare outgoing correspondence...

Location: 4900 Tiedeman Road, Brooklyn Ohio The Employee Relations (ER) Consultant is an individual contributor role reporting to the ER Solutions Team Manager. This role provides consultation and support to employees and managers across the organization on standard to moderately complex Employee Relations matters by interpreting policy, assessing risk, documenting consultation, and identifying matters requiring escalation due to complexity, sensitivity, potential policy violation, investigation need, legal/compliance concern, or need for more in-depth ER review. Essential Functions Provide guidance, coaching, advice, and consultation to managers and employees regarding standard to moderately complex Employee Relations matters by interpreting and applying policy, supporting business objectives, mitigating risk, strengthening manager effectiveness, and facilitating employee engagement. Serve as an ER consultation resource within the ER Solutions Team by triaging...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary This role manages a staff that supports Fraud Disputes operations for KeyBank, ensuring compliance with Regulation E requirements and delivering high-quality service across multiple fraud and dispute product channels, including ACH, Zelle, Bill Pay, P2P, RTP, and Debit Card transactions. The incumbent is responsible for optimizing operational performance, driving process improvements, and implementing strategic initiatives that enhance customer experience, reduce risk, and improve efficiency. This position plays a critical leadership role in partnering with Technology, Operations, Risk, Compliance, Legal, Vendor Management, and Line of Business stakeholders to implement and enhance fraud and dispute technologies, develop automation solutions, and support organizational change initiatives. The successful Operations Section Manager ensures operational excellence while overseeing audit, legal, escalation, and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Hours: This position is slated to be 10:00am-7:00pm or 9:00am-6:00pm Location: One will be required to come into the office a minimum of 2 days per week. This position is within the Wire Transfer Operations Processing team.  Working with a team, this person is responsible for the processing of incoming and outgoing wire transfers, communicating with internal partners and clients for the status of wire transactions and partnering with other wire transfer team members and business partners to handle exception items. This position must also ensure the accurate and timely performance of such tasks to provide a high standard of service for the customer and to mitigate risk to Key and our clients.   Essential job duties This role covers a combination of staff within the areas of operations, credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto...

Location: 4900 Tiedeman Road, Brooklyn Ohio Thank you for your interest in our New Accounts Operations Analyst role! This position does require you to be on site (4910 Tiedeman Road, Brooklyn OH campus) each Monday and Tuesday with the remainder of the week working fully remote. Office Hours: 8 am EST - 5pm EST This role provides back-office support for the Key Investment Services sales force with the opening and maintenance of new accounts.  Position involves working closely with other back-office departments. Essential Job Functions: Review new account paperwork for accuracy and completeness Review and process account maintenance requests in a timely manner Assist with esignature questions related to new account documents Respond to incoming phone calls and emails from financial advisors Document and maintain department procedures Research and resolve inquiries and problems as needed Understand regulatory requirements as related to back-office...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary This job reports up through Banking Group Portfolio Management (BGPM). BGPM is responsible for underwriting new loan opportunities and managing a portfolio of loans in the following industry and business segments: Energy, Leveraged Finance, Healthcare, Asset Based Lending, Diversified, Middle Market (including Agribusiness), Business Banking, Private Banking, Small Business and SBA. This particular position will be primarily focused on underwriting SBA guaranteed loans. The Credit Associate is an individual contributor experienced in, and responsible for gathering, analyzing, and interpreting various types of credit information on existing and prospective customers to determine credit worthiness. While under supervision of Underwriting Team Leaders, the Credit Associate assists in structuring new requests for extensions of credit, as well as completing extensions, renewals and making recommendations for...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Credit Analyst is an individual contributor responsible for gathering, analyzing, and interpreting various types of credit information on existing and prospective customers to determine credit worthiness. While under the supervision of Underwriting Team Leaders, the Credit Analyst assists in structuring new requests for extensions of credit, as well as completing extensions, renewals and making recommendations for improving the bank's position with deteriorating credits. Credit Analysts are responsible for assessing the degree of risk within a given business and recommending client credit solutions to maintain the bank's asset quality while ensuring compliance with credit policy and guidelines. Essential Functions Evaluate loan requests to properly identify purpose, risk elements, and collateral adequacy. Assess the liquidity, quality of management, market position, and overall business climate to estimate...

Location: 4900 Tiedeman Road, Brooklyn Ohio Program Duration: MAY 26, 2027 – AUGUST 6, 2027 Key Wealth Management Key Wealth Management "KWM" has a long history (over 150 years) of providing trust, custody, and investment management solutions to high-net-worth individuals, families, and institutional/non-profit clients with over $40 billion in assets. The Key Wealth Management Investment Research & Analysis Internship is a 10.5-week, markets- and portfolio-focused experience that partners the intern with the Key Wealth Research teams responsible for asset-allocation views, manager due diligence, and security-level research that powers portfolios across key verticals in the Wealth Continuum: Key Private Bank, Family Wealth, and Institutional Advisors. Essential Functions Develop a strong working knowledge of how Investment Research connects to Portfolio Management, Advisory Services, and Trust — including how a house view becomes a model portfolio...

Location: 4900 Tiedeman Road, Brooklyn Ohio Program Duration: MAY 26, 2027 – AUGUST 6, 2027 Key Wealth Management Key Wealth Management “KWM” has a long history (over 150 years) of providing trust, custody, and investment management solutions to high-net-worth individuals, families, and institutional/non-profit clients with over $40 billion in assets. The Key Wealth Management Advisory Services Internship is a 10.5-week, wealth planning experience that immerses the intern in the goals-based planning process — from the discovery conversation to written plan to client presentation — for high-net-worth individuals and families. Essential Functions Learn and think critically about the end-to-end Wealth Planning process — discovery, data gathering, cash-flow and retirement modeling, estate and tax overlays, insurance/risk review, and recommendation delivery. Partner with the Advisory Services team to understand the unique planning objectives, life-stage...

Location: 4900 Tiedeman Road, Brooklyn Ohio Program Duration: MAY 26, 2027 – AUGUST 6, 2027 Key Wealth Management Key Wealth Management “KWM” has a long history (over 150 years) of providing trust, custody, and investment management solutions to high-net-worth individuals, families, and institutional/non-profit clients with over $40 billion in assets. The Key Wealth Management Client Support & Experience Internship is a 10.5-week, operations- and enablement-focused experience that places the intern behind the scenes of the advisor platform — building the workflows, tools, and coaching infrastructure that allow client-facing teams to deliver a consistent, premium Key Private Bank experience. Essential Functions Map and streamline client-experience workflows across all Key Private Bank (KPB) business lines, identifying friction points where hand-offs between Advisors, Portfolio Managers, Trust Officers, and Planners can be simplified. Deliver analysis...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Quality Lead coordinates all planning, execution, and recap functions involved in testing and injecting quality safeguards into the development and deployment of software applications. May lead other QA professionals or serve as the sole QA resource on a project. Responsible for fostering collaboration and cooperation with the broader project team to deliver a high-quality product. Essential Functions Leads the QA team for a project and is accountable for all activities conducted to ensure quality. Oversees quality throughout all phases of the project, including requirement review, test script preparation, test execution, and recap. Identifies gaps and confusion in the user interface, workflow, or requirements and communicates risks related to technical debt, schedule slippage, or other concerns to the project team. Schedules QA resources and estimates the QA portion of project timelines and forecasts....

Location: 4910 Tiedeman Road, Brooklyn Ohio Our Cyber Threat Management team rolls up into Key’s broader Cyber Defense function within Corporate Information Security.  Cyber Defense’s mission is simple: We aim to Deter, Detect, Deny, and Disrupt adversaries through proactive threat-centric defense. The Senior Insider Threat and Threat Hunting Analyst is a key member of the Cyber Threat Management (CTM) team. This role has responsibilities across both Insider Threat and Threat Hunting functions, with a primary focus on Insider Threat and a secondary focus on Threat Hunting. In this role, you will perform hands‑on technical analysis related to insider threat investigations and proactive threat hunting activities. You will also play a critical role in maturing both programs by assessing current capabilities, identifying potential enhancements, and recommending improvements to processes, tools, and detection strategies. This position blends deep technical execution with...

Location: 4910 Tiedeman Road, Brooklyn Ohio This role is going to be based only in our 4910 Tiedeman office. Job Summary The Data Governance & Enablement Analyst is an entry-level role that provides foundational support for data governance operations. This role assists with documentation, reporting, and coordination of governance activities, helping to ensure data integrity and compliance across the organization. This role will specifically support Change Management and employee engagement activities. Essential Functions Support Change Management, including managing projects and developing communications and training, and assist with Employee Engagement events and activities. Maintain and assist with tracking updates of data and analytics governance documentation, including standards, procedures, controls, job aides, and training. Support data quality assessments, observation/issue logging, and remediation coordination. Assist and/or owns development,...

Location: 4910 Tiedeman Road, Brooklyn Ohio AI Adoption & Enablement Lead Role Summary The AI Adoption & Enablement Lead will help scale the practical, responsible, and measurable use of AI across the bank by turning AI tools into everyday work habits, repeatable workflows, and business value. This role sits at the intersection of learning enablement, change adoption, business consulting, and AI workflow support. The right candidate will help employees, managers, and business teams move beyond awareness of AI tools and into confident, consistent use of approved AI capabilities such as Microsoft Copilot, Copilot Studio LE / agent-building experiences, prompt libraries, AI resource hubs, and other governed AI solutions. The core purpose of this role is to help teams identify where AI can improve real work, teach them how to use it safely and effectively, support adoption after launch, and help leaders understand whether the work is creating value. The ideal...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: This position is Mobile by Design (Hybrid) in Brooklyn, OH or Amherst, NY - working two days in office a week Training: 100% on-site for the first 6 weeks Hours: Monday-Friday 8:00am-5:00pm, Rotate 11:00am-7:30 pm shift 2x/month, 8:00-6:00pm on first and last day of month Position Summary The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance.     Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under moderate supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex...