71 jobs found in Brooklyn

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid, 2 days in office Department: Contact Center Technology Experience: 8+ years Employment Type: Full-Time About the Role KeyBank is seeking a Technical Lead to design, build, and modernize IVR and Voice Bot platforms within the Contact Center Technology organization. This role provides technical ownership and architectural leadership for complex initiatives while remaining hands-on with design and development. The Technical Lead partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable self‑service voice solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Lead solution architecture and technical design for IVR and voice bot initiatives. Design and develop Node.js / TypeScript microservices aligned to...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 2 days a week. Job Summary This position provides critical infrastructure support to internal and external banking applications, vital to the success of KeyBank.  This role provides middleware support for IBM WebSphere Application Server (WAS), IBM HTTP Server (IHS), IBM Business Automation Workflow (BAW), and other various middleware components.  Experience scripting and automating infrastructure processes and administration duties is key to this role. Essential Functions Contribute to the design, delivery, automation, and support of infrastructure services and solutions; partners cross-functionally to come up with solutions. Builds, maintains, and documents infrastructure components for work assigned; performs peer reviews. Participates in the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid, in office 2 days a week at 4910 Tiedeman Rd, Brooklyn, OH. Job Summary This position provides critical infrastructure support to internal and external banking applications, vital to the success of KeyBank.  This role provides support for KeyBank infrastructure including Harness.io Internal Developer Platform, GitLab Continuous Integration, Continues Deployment, and Google and Kubernetes cloud environments. Candidates should have experience in connecting with and managing highly available, redundant, and security environments. This position will include solutioning and code deployment for an array of technologies and configuration items that support to KeyBanks IT infrastructure. Essential Functions Contribute to the design, delivery, automation, and support of infrastructure services and solutions; partners cross-functionally to come up with solutions. Partner with IT/Infra...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile, in office 3 days a week at 4910 Tiedeman Rd, Brooklyn, OH. KeyBank is looking for a Junior Web Content Manager to execute webpage strategy and updates for portions of Key.com. Reporting to the lead B2B Web Content Manager, this role will join an existing team of content managers and editors who focus on Businesses & Institutions content on our website. The Junior Web Content Manager will collaborate with team members and project requestors to confirm requirements, implement web page content requests, imagery, links and functionality while adhering to site, template and W3C standards.    ESSENTIAL JOB FUNCTIONS    Determine strategy and approach for new products, services or campaigns within his/her section of Key.com Proactively meet with partners to advise, schedule, and manage projects and content updates for key.com Support consumer-focused marketing campaigns and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid, in office 3 days a week at 4910 Tiedeman Rd, Brooklyn, OH. About the Job The Campaign Strategy and Execution (CS&E) Delivery Team is responsible for implementing targeted 1:1 marketing programs across channels such as email, SMS, push, inbound, and direct mail. In this role, you will play an instrumental part in partnering with Key’s IT department (KTOS) and Line of Business partners to maintain and enhance data, marketing technology, and campaign management environments. This Marketing Consultant position is highly data-driven and technical , focused on leveraging advanced analytics, data modeling, and programming skills to optimize campaign performance. You will use query based tools to extract, transform, and analyze data, design scalable workflows, and support the cloud-based platforms like Adobe Experience Platform and Adobe Journey Optimizer. Essential Job...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile - In office 3 days a week. Job Summary Provides advanced deployment and support of enterprise software solutions, digital intelligence (monitoring and observability), and cloud platforms. Leads efforts in continuous integration, testing, delivery, and configuration management. Collaborates across departments, mentors junior engineers, and influences adoption of modern DevOps practices. Essential Functions Participate in cross-functional design activities at the department level, ensuring code is built with long-term maintainability and scalability in mind. Translate CI/CD and release automation needs into scalable solutions that enable teams to modernize their development and deployment processes. Mentor junior engineers on automation, observability, and continuous delivery concepts; lead by example in implementing DevOps best practices. Contribute to Agile project lifecycle by working within...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid - 2+ days in office, 4910 Tiedeman Rd, Brooklyn, OH. Job Summary We are seeking an IT Senior Business Analyst to join the Enterprise Mart Delivery squad within Enterprise Data and Information Services (EDIS). This is a high‑impact opportunity to be part of a team dedicated to building and delivering robust enterprise data pipelines that power reporting, analytics, and data‑driven business insights critical to organizational decision‑making. In this highly visible role, the IT Senior Business Analyst influences a cross-functional team in optimization of application capabilities & business processes. Provides Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions Partners with stakeholders to elicit and document requirements, develop supporting artifacts, and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Job Summary Associate Software Engineers assist in the development, implementation, assessment, and support of one or more environments, applications, or platforms. Essential Functions Develops clean, maintainable, testable code for work assigned. Actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Takes direction and embraces mentorship and training from senior engineers. Demonstrates active learning regarding industry trends regarding banking and technology. Learns and follows recommended information security standards when developing code. Assists in testing and evaluating new and emerging technologies during the selection process. Utilizes technical documentation, specifications, and project artifacts when developing code. Embraces and follows established standards and best practices....

Location: 4900 Tiedeman Road, Brooklyn Ohio JOB DESCRIPTION SUMMARY: Manages and constructs investment portfolios in accordance with client investment goals and objectives. Advises clients on appropriate strategies and constructs and customizes portfolios according to client needs or preferences. Maintains a high level of collaboration with relationship team to provide effective strategies, solutions and optimal levels of service that exceeds client expectations. Position is expected to offer the complete breadth and depth of the Wealth Segment suite of capabilities. Position may manage Portfolio Advisor Associates and/or mentor less experienced Portfolio Managers. This position collaborates and performs as part of the relationship management team to assure that the Wealth Segment goals are met by executing the client strategy. ESSENTIAL JOB FUNCTIONS: Manages investment accounts of a large and complex nature with discretionary latitude for advising, planning and executing...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Finance Operational Risk Management Oversight, this 2nd Line of Defense role will be responsible for performing appropriate oversight of the applicable lines of business to drive assurance that Key remains compliant with all applicable laws, regulations, and within operational risk appetite. The role will be required to provide advice, consultation services and if needed, training to assigned lines of business (LOBs) on operational risk program management topics, including all activities associated with LOBs risks, controls, testing, remediation, loss analysis, key risk indicators, reporting, policy and procedure development. The senior officer will be required to perform oversight activities and will assume responsibility for discouraging actions that may expose KeyCorp and its affiliates to losses, regulatory or reputation risks, or to risk levels that exceed desired risk appetite...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Lead Analyst (QA) is a senior‑level contributor within Finance Risk Governance (FRG), responsible for strengthening risk identification, issue management, and quality assurance across the Finance organization. While the role maintains accountability for regulatory reporting quality assurance activities, it expands beyond Regulatory Reporting to provide Finance‑wide risk coverage, with particular emphasis on Emerging Risks and Issues Management. Operating independently from daily execution activities, this role identifies emerging and systemic risks, evaluates control effectiveness, and partners with Finance leadership to drive proactive risk mitigation and sustainable governance outcomes. Key Responsibilities Own the planning, execution, and continuous improvement of a designated QA and risk program pillar, with expanded responsibility for Emerging Risks & Issues Management across Finance....

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: This position is Mobile by Design (Hybrid) in Brooklyn, OH or Amherst, NY - working two days in office a week Training: 100% on-site for the first 6 weeks Hours: Monday-Friday 8:00am-5:00pm, Rotate 11:00am-7:30 pm shift 2x/month, 8:00-6:00pm on first and last day of month Position Summary The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance.     Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under moderate supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex...

Location: 4910 Tiedeman Road, Brooklyn Ohio Our Cyber Threat Management team rolls up into Key’s broader Cyber Defense function within Corporate Information Security.  Cyber Defense’s mission is simple: We aim to Deter, Detect, Deny, and Disrupt adversaries through proactive threat-centric defense. The Senior Insider Threat and Threat Hunting Analyst is a key member of the Cyber Threat Management (CTM) team. This role has responsibilities across both Insider Threat and Threat Hunting functions, with a primary focus on Insider Threat and a secondary focus on Threat Hunting. In this role, you will perform hands‑on technical analysis related to insider threat investigations and proactive threat hunting activities. You will also play a critical role in maturing both programs by assessing current capabilities, identifying potential enhancements, and recommending improvements to processes, tools, and detection strategies. This position blends deep technical execution with...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Associate Software Engineers assist in the development, implementation, assessment, and support of one or more environments, applications, or platforms. Essential Functions Develops clean, maintainable, testable code for work assigned. Actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Takes direction and embraces mentorship and training from senior engineers. Demonstrates active learning regarding industry trends regarding banking and technology. Learns and follows recommended information security standards when developing code. Assists in testing and evaluating new and emerging technologies during the selection process. Utilizes technical documentation, specifications, and project artifacts when developing code. Embraces and follows established standards and best practices. Performs other duties as assigned; duties, responsibilities...

Location: 4224 Ridge Lea Road, Amherst New York Job Summary The Senior Java Developer executes on and influences the development, implementation, assessment, and support of one or more environments, applications, or platforms. Essential Functions Independently develops clean, maintainable, testable code for work assigned; performs code reviews for all levels of engineer. Designs solutions for the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Strong technical expert on the team; assigns work, mentors, and trains junior engineers. Advocates for new technology and improvements. Applies, and prepares to ensure, proper security standards for code development. Assists in the development of strategies for the full software development life-cycle of new and emerging technologies and make recommendations regarding selected technologies and...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Client Service Associate (CSA) works in a centralized task queue environment supporting the Key Private Bank (KPB) regional sales teams by ensuring full completion of client transactions, assisting with identification and coordination and product delivery. The Associate consistently meets the needs of our high-net-worth clients by providing efficient service and problem resolution throughout each step of the KPB service and client experience process. Supports the KPB team to grow, expand and retain client relationships as well as provide a differentiated client experience, leading to higher client satisfaction and Net Promoter Scores. **Please note this position will require Mountain Time work hours** Essential Functions Support the Key Private Bank team in the delivery of the sales and client experience process by completing tasks in a centralized work queue, in a timely manner, shared across multiple...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Client Service Associate (Sr. CSA) has responsibility for supporting Lead Institutional Advisors Regional Consultants and Consultants while managing an assigned book of institutional relationships. Provides high‑level client service and administrative support, maintains deep knowledge of institutional products and services, and partners across teams to resolve client issues. Experienced in ERISA, compliance, reporting, trust and custody, investment management, and nonprofit services, with a strong focus on client satisfaction, relationship retention, and process improvement. ESSENTIAL JOB FUNCTIONS Partner closely with a Lead Institutional Advisor/Regional Consultant/Consultant to service and oversee an assigned portfolio of institutional accounts, ensuring timely and accurate execution of client‑directed trades, transactions, and required financial reporting. Demonstrate strong working knowledge of...

Location: 4900 Tiedeman Road, Brooklyn Ohio The Manager of Liquidity Reporting is responsible for the end to end production and filing of the FR 2052a Complex Institution Liquidity Monitoring Report, including execution management, report review, control discipline, and issue resolution. This role serves as the day-to-day owner of FR 2052a production, ensuring accurate, timely, and well controlled submissions, while partnering closely with the Senior Manager (Capital & Liquidity) who provides enterprise oversight, regulatory interpretation, and final integrity challenge. The position requires deep technical knowledge of FR 2052a requirements, strong operational leadership, and the ability to manage across Finance, Treasury, Risk, Technology, and Audit. Key Responsibilities FR 2052a Production Ownership •    Own the monthly production, review, and filing of the FR 2052a report in accordance with regulatory instructions, internal procedures, and filing calendars  •...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Commercial Compliance Officer – Servicing, will be a member of the Commercial Lending and Deposits Compliance team within Compliance Risk Management.  The Commercial Compliance Officer – Servicing, will provide loan servicing support to business and commercial lines of business by researching, interpreting and assisting with applying the related laws and regulations.  As subject matter expert, the Commercial Compliance Officer – Servicing, will provide consultative advice, perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite.  For assigned lines of business, serve as a corporate subject matter expert for all compliance risks. Develop relationships of trust and confidence with the designated lines of business. Provide oversight and monitoring of line of business processes and controls. Proactively...

Location: 4900 Tiedeman Road, Brooklyn Ohio The Incentive Compensation (IC) Administration team is responsible for administering KeyBank's incentive compensation plans. This includes ensuring the accurate calculation and disbursement of pay, effectively communicating incentive plan information, maintaining the NICE Incentive Compensation System (NICE), and providing training to users across the enterprise. Job Summary This position serves as the subject matter expert (SME) for non-pay impacting processes within Incentive Compensation Administration. Essential Functions Produce and analyze IC Key Performance Indicators (KPIs) and related reporting. Maintain the inventory, usage, and cleanliness of NICE reports. Manage the review and approval process for IC procedures. Create and maintain processes and procedures for IC processing. Lead project management for small team projects or system testing initiatives. Coordinate or develop documentation for NICE system...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE ROLE This position is a strategic corporate finance role, supporting KeyCorp’s overall financial performance, with responsibility to help drive the financial performance of the Institutional Bank Line of Business (LOB), specifically KeyBanc Capital Markets' (KBCM) Sales & Trading businesses. This role provides critical financial management, forecasting, and strategic analysis support for the Finance team to craft the financial performance narrative of the business and how it contributes to KeyCorp’s financial results and strategy. Strong partnering skills and effective communication are essential, as this individual will work closely with senior leaders across the Line of Business, Finance, and other relevant stakeholders. The ideal candidate must be comfortable working in a fast-paced and dynamic environment with the ability to provide solutions and analysis with limited direction. ESSENTIAL JOB FUNCTIONS...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary Under general supervision, assists with the design, implementation, and administration of Key's Shared Services programs and analyzes data from various sources to inform the programs. Collaborates with internal and external partners providing necessary tools and information in order to make informed decisions. Responsibilities Compensation only: Completes job evaluations and benchmarks internal positions making recommendation to manager, finance and HR partners, and with manager to leaders. Recommendation includes career level, salary grade and compensation targets when appropriate. Performs annual market pricing reviews while developing understanding of client’s industry / strategy and understanding of our competition and how business works to inform recommendations. Executive Comp only: Assists with the analysis, design, and implementation of Key’s long-term incentive compensation program, including the process...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Profile Summary The Senior Compliance Associate manages the Second Line of Defense (2LOD) compliance oversight of Key Bank Integrated Payments and Embedded Banking products, services, and merchant customers to ensure program adherence to company standards and regulatory requirements. This role is a vital member of a team in Financial Crimes Risk Management supporting higher risk complex product offerings in Key Enterprise Payments.  Job Description The Sr Compliance Associate sits in the second line of defense and is expected to work independently to resolve complex problems and advise others as a subject matter expert.                 Essential Functions Conduct analysis of control effectiveness across the ISO/Payfac portfolio through targeted testing, monitoring metrics, and inquiry and escalate issues as necessary. Perform oversight of first line due diligence and shadow monitoring processes.  Work with the...

Location: 4900 Tiedeman Road, Brooklyn Ohio Senior Executive Recruiter – Commercial Banking Growth & Expansion Location: Flexible with travel Reports to: Head of Enterprise Talent Acquisition & Internal Mobility About the Role KeyBank is building leadership capability to support the expansion of our Commercial Banking business into new and growing markets. We are hiring an Executive Recruiter to lead senior and executive level hiring for Commercial Banking growth initiatives, with a primary focus on senior sales and market leadership roles. This role requires an experienced executive recruiter who can operate with polish, confidence, and resilience in a high visibility environment. You will manage end-to-end executive searches, partner closely with senior leaders, and bring deep market knowledge to inform hiring decisions in competitive growth markets. This is a hands-on, high impact role within a high performing executive recruiting team. What...