73 jobs found in Brooklyn

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid, 2 days in office Department: Contact Center Technology Experience: 8+ years Employment Type: Full-Time About the Role KeyBank is seeking a Technical Lead to design, build, and modernize IVR and Voice Bot platforms within the Contact Center Technology organization. This role provides technical ownership and architectural leadership for complex initiatives while remaining hands-on with design and development. The Technical Lead partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable self‑service voice solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Lead solution architecture and technical design for IVR and voice bot initiatives. Design and develop Node.js / TypeScript microservices aligned to...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 2 days a week. Job Summary This position provides critical infrastructure support to internal and external banking applications, vital to the success of KeyBank.  This role provides middleware support for IBM WebSphere Application Server (WAS), IBM HTTP Server (IHS), IBM Business Automation Workflow (BAW), and other various middleware components.  Experience scripting and automating infrastructure processes and administration duties is key to this role. Essential Functions Contribute to the design, delivery, automation, and support of infrastructure services and solutions; partners cross-functionally to come up with solutions. Builds, maintains, and documents infrastructure components for work assigned; performs peer reviews. Participates in the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid, in office 2 days a week at 4910 Tiedeman Rd, Brooklyn, OH. Job Summary This position provides critical infrastructure support to internal and external banking applications, vital to the success of KeyBank.  This role provides support for KeyBank infrastructure including Harness.io Internal Developer Platform, GitLab Continuous Integration, Continues Deployment, and Google and Kubernetes cloud environments. Candidates should have experience in connecting with and managing highly available, redundant, and security environments. This position will include solutioning and code deployment for an array of technologies and configuration items that support to KeyBanks IT infrastructure. Essential Functions Contribute to the design, delivery, automation, and support of infrastructure services and solutions; partners cross-functionally to come up with solutions. Partner with IT/Infra...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 3 days a week Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.​ Technology Strategy & Leadership Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners Build, advocate for, and maintain technology strategy for assigned business lines Promote thought leadership and continuous learning Team Leadership & Development Effective Financial Management Appropriate use of onshore/offshore mix Build and lead strong teams of analysts, PMs, engineers, developers, vendors Drive engagement, capability...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile, in office 3 days a week at 4910 Tiedeman Rd, Brooklyn, OH. KeyBank is looking for a Junior Web Content Manager to execute webpage strategy and updates for portions of Key.com. Reporting to the lead B2B Web Content Manager, this role will join an existing team of content managers and editors who focus on Businesses & Institutions content on our website. The Junior Web Content Manager will collaborate with team members and project requestors to confirm requirements, implement web page content requests, imagery, links and functionality while adhering to site, template and W3C standards.    ESSENTIAL JOB FUNCTIONS    Determine strategy and approach for new products, services or campaigns within his/her section of Key.com Proactively meet with partners to advise, schedule, and manage projects and content updates for key.com Support consumer-focused marketing campaigns and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid, in office 3 days a week at 4910 Tiedeman Rd, Brooklyn, OH. About the Job The Campaign Strategy and Execution (CS&E) Delivery Team is responsible for implementing targeted 1:1 marketing programs across channels such as email, SMS, push, inbound, and direct mail. In this role, you will play an instrumental part in partnering with Key’s IT department (KTOS) and Line of Business partners to maintain and enhance data, marketing technology, and campaign management environments. This Marketing Consultant position is highly data-driven and technical , focused on leveraging advanced analytics, data modeling, and programming skills to optimize campaign performance. You will use query based tools to extract, transform, and analyze data, design scalable workflows, and support the cloud-based platforms like Adobe Experience Platform and Adobe Journey Optimizer. Essential Job...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile - In office 3 days a week. Job Summary Provides advanced deployment and support of enterprise software solutions, digital intelligence (monitoring and observability), and cloud platforms. Leads efforts in continuous integration, testing, delivery, and configuration management. Collaborates across departments, mentors junior engineers, and influences adoption of modern DevOps practices. Essential Functions Participate in cross-functional design activities at the department level, ensuring code is built with long-term maintainability and scalability in mind. Translate CI/CD and release automation needs into scalable solutions that enable teams to modernize their development and deployment processes. Mentor junior engineers on automation, observability, and continuous delivery concepts; lead by example in implementing DevOps best practices. Contribute to Agile project lifecycle by working within...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid - 2+ days in office, 4910 Tiedeman Rd, Brooklyn, OH. Job Summary We are seeking an IT Senior Business Analyst to join the Enterprise Mart Delivery squad within Enterprise Data and Information Services (EDIS). This is a high‑impact opportunity to be part of a team dedicated to building and delivering robust enterprise data pipelines that power reporting, analytics, and data‑driven business insights critical to organizational decision‑making. In this highly visible role, the IT Senior Business Analyst influences a cross-functional team in optimization of application capabilities & business processes. Provides Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions Partners with stakeholders to elicit and document requirements, develop supporting artifacts, and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Job Summary Associate Software Engineers assist in the development, implementation, assessment, and support of one or more environments, applications, or platforms. Essential Functions Develops clean, maintainable, testable code for work assigned. Actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Takes direction and embraces mentorship and training from senior engineers. Demonstrates active learning regarding industry trends regarding banking and technology. Learns and follows recommended information security standards when developing code. Assists in testing and evaluating new and emerging technologies during the selection process. Utilizes technical documentation, specifications, and project artifacts when developing code. Embraces and follows established standards and best practices....

Location: 4900 Tiedeman Road, Brooklyn Ohio JOB DESCRIPTION SUMMARY: Manages and constructs investment portfolios in accordance with client investment goals and objectives. Advises clients on appropriate strategies and constructs and customizes portfolios according to client needs or preferences. Maintains a high level of collaboration with relationship team to provide effective strategies, solutions and optimal levels of service that exceeds client expectations. Position is expected to offer the complete breadth and depth of the Wealth Segment suite of capabilities. Position may manage Portfolio Advisor Associates and/or mentor less experienced Portfolio Managers. This position collaborates and performs as part of the relationship management team to assure that the Wealth Segment goals are met by executing the client strategy. ESSENTIAL JOB FUNCTIONS: Manages investment accounts of a large and complex nature with discretionary latitude for advising, planning and executing...

Location: 4900 Tiedeman Road, Brooklyn Ohio The Manager of Liquidity Reporting is responsible for the end to end production and filing of the FR 2052a Complex Institution Liquidity Monitoring Report, including execution management, report review, control discipline, and issue resolution. This role serves as the day-to-day owner of FR 2052a production, ensuring accurate, timely, and well controlled submissions, while partnering closely with the Senior Manager (Capital & Liquidity) who provides enterprise oversight, regulatory interpretation, and final integrity challenge. The position requires deep technical knowledge of FR 2052a requirements, strong operational leadership, and the ability to manage across Finance, Treasury, Risk, Technology, and Audit. Key Responsibilities FR 2052a Production Ownership •    Own the monthly production, review, and filing of the FR 2052a report in accordance with regulatory instructions, internal procedures, and filing calendars  •...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Commercial Compliance Officer – Servicing, will be a member of the Commercial Lending and Deposits Compliance team within Compliance Risk Management.  The Commercial Compliance Officer – Servicing, will provide loan servicing support to business and commercial lines of business by researching, interpreting and assisting with applying the related laws and regulations.  As subject matter expert, the Commercial Compliance Officer – Servicing, will provide consultative advice, perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite.  For assigned lines of business, serve as a corporate subject matter expert for all compliance risks. Develop relationships of trust and confidence with the designated lines of business. Provide oversight and monitoring of line of business processes and controls. Proactively...

Location: 4900 Tiedeman Road, Brooklyn Ohio The Incentive Compensation (IC) Administration team is responsible for administering KeyBank's incentive compensation plans. This includes ensuring the accurate calculation and disbursement of pay, effectively communicating incentive plan information, maintaining the NICE Incentive Compensation System (NICE), and providing training to users across the enterprise. Job Summary This position serves as the subject matter expert (SME) for non-pay impacting processes within Incentive Compensation Administration. Essential Functions Produce and analyze IC Key Performance Indicators (KPIs) and related reporting. Maintain the inventory, usage, and cleanliness of NICE reports. Manage the review and approval process for IC procedures. Create and maintain processes and procedures for IC processing. Lead project management for small team projects or system testing initiatives. Coordinate or develop documentation for NICE system...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE ROLE This position is a strategic corporate finance role, supporting KeyCorp’s overall financial performance, with responsibility to help drive the financial performance of the Institutional Bank Line of Business (LOB), specifically KeyBanc Capital Markets' (KBCM) Sales & Trading businesses. This role provides critical financial management, forecasting, and strategic analysis support for the Finance team to craft the financial performance narrative of the business and how it contributes to KeyCorp’s financial results and strategy. Strong partnering skills and effective communication are essential, as this individual will work closely with senior leaders across the Line of Business, Finance, and other relevant stakeholders. The ideal candidate must be comfortable working in a fast-paced and dynamic environment with the ability to provide solutions and analysis with limited direction. ESSENTIAL JOB FUNCTIONS...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary Under general supervision, assists with the design, implementation, and administration of Key's Shared Services programs and analyzes data from various sources to inform the programs. Collaborates with internal and external partners providing necessary tools and information in order to make informed decisions. Responsibilities Compensation only: Completes job evaluations and benchmarks internal positions making recommendation to manager, finance and HR partners, and with manager to leaders. Recommendation includes career level, salary grade and compensation targets when appropriate. Performs annual market pricing reviews while developing understanding of client’s industry / strategy and understanding of our competition and how business works to inform recommendations. Executive Comp only: Assists with the analysis, design, and implementation of Key’s long-term incentive compensation program, including the process...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Profile Summary The Senior Compliance Associate manages the Second Line of Defense (2LOD) compliance oversight of Key Bank Integrated Payments and Embedded Banking products, services, and merchant customers to ensure program adherence to company standards and regulatory requirements. This role is a vital member of a team in Financial Crimes Risk Management supporting higher risk complex product offerings in Key Enterprise Payments.  Job Description The Sr Compliance Associate sits in the second line of defense and is expected to work independently to resolve complex problems and advise others as a subject matter expert.                 Essential Functions Conduct analysis of control effectiveness across the ISO/Payfac portfolio through targeted testing, monitoring metrics, and inquiry and escalate issues as necessary. Perform oversight of first line due diligence and shadow monitoring processes.  Work with the...

Location: 4900 Tiedeman Road, Brooklyn Ohio Senior Executive Recruiter – Commercial Banking Growth & Expansion Location: Flexible with travel Reports to: Head of Enterprise Talent Acquisition & Internal Mobility About the Role KeyBank is building leadership capability to support the expansion of our Commercial Banking business into new and growing markets. We are hiring an Executive Recruiter to lead senior and executive level hiring for Commercial Banking growth initiatives, with a primary focus on senior sales and market leadership roles. This role requires an experienced executive recruiter who can operate with polish, confidence, and resilience in a high visibility environment. You will manage end-to-end executive searches, partner closely with senior leaders, and bring deep market knowledge to inform hiring decisions in competitive growth markets. This is a hands-on, high impact role within a high performing executive recruiting team. What...

Location: 4910 Tiedeman Road, Brooklyn Ohio Lead a Data Security Operations team responsible for ensuring sensitive data is securely handled both within KeyBank’s environment and when shared with external parties. The team will be responsible for using sensitive data identification tools, data inventory reports, and data loss prevention tools to detect non-compliant handling of sensitive data, assessing and escalating the issue, and enabling data asset and engagement owners to appropriately secure their data. Team functions: Use the results of sensitive data discovery scanning on data center and cloud storage platforms to identify deviations from corporate data protection standards and work with data owners to resolve.  Review and approve remediation of non-compliance with data protection requirements in standards, at initial or escalated stages, depending on a platform. Review and approve variances against data protection requirements in Security and IT standards....

Location: 4910 Tiedeman Road, Brooklyn Ohio This position is not eligible for employment visa sponsorship. This role is a hybrid role based in either 11501 Outlook Street Suite 300, Overland Park, KS or 4910 Tiedeman Road, Brooklyn, OH This position is responsible for executing against the strategic projects for enhancing the capabilities of the Commercial Lending business. This individual works closely with the line of business and technology colleagues to assist in the development, implementation, assessment, and support of one or more environments, applications, or platforms.    ESSENTIAL JOB FUNCTIONS Develops clean, maintainable, testable code for work assigned. Actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Provide mentorship and training for Junior engineers. Demonstrates active learning regarding industry trends regarding banking and technology. Learns and follows...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Open to candidates within the United States. Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 2 days per week at the nearest KeyBank non-branch location. Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Available to those residing in the United States. About the Job (Job Brief) Commercial Onboarding and Servicing (COS) is an organization focused on delivering the highest level of service and support to KeyBank Commercial Clients.  Within COS, the Onboarding Group is dedicated to providing post-sales solutioning, project management, implementation, and training to those commercial clients establishing new relationships with KeyBank or adding new services to existing...

Location: 4910 Tiedeman Road, Brooklyn Ohio As a member of the Cyber Defense team within Corporate Information Security, the Senior Exposure Management Engineer plays a critical role in safeguarding KeyBank’s infrastructure by designing, implementing, and maintaining secure configurations across on-premises, cloud, and hybrid environments. This position is responsible for ensuring that systems, applications, and networks are configured in strict alignment with industry-recognized standards, particularly the CIS Benchmarks, as well as organizational security baselines. The engineer continuously monitors updates to CIS Benchmarks, integrates new controls, and supports audit readiness by maintaining comprehensive documentation and evidence of compliance. By leveraging industry standard automated scanning capabilities, the Senior Exposure Management Engineer validates configuration settings, identifies vulnerabilities, and ensures timely remediation and re-assessment, directly...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Cleveland, OH or Buffalo NY; Cleveland OH, highly preferred. Hybrid Requirement (if within specific cities): Selected candidate resides in Key Bank footprint are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location). Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Job Summary As a leader within the Commercial Analytics organization (embedded within the Commercial Bank line of business), the Business Analytics Manager is primarily responsible for generating hypotheses, designing analyses, and leveraging a variety of data querying and mining techniques to deliver insights that inform business decisions. The Business Analytics Manager uses data to perform complex analyses that explain business outcomes, monitor performance, and identify improvement opportunities. Guiding a team and/or...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF): Within the Service Center of Key Investment Services (KIS), this individual is responsible for assisting the KIS Sales Force in achieving sales goals, customer service, business growth and client retention. This individual would be a primary contact for clients when their licensed representative is unavailable and assist in building customer loyalty and taking responsibility for customer satisfaction. ESSENTIAL JOB FUNCTIONS: Primary job functions would include accepting or assisting with daily activities including heavy trade volume requests from clients and sales force, timely and with a high degree of accuracy. Follow up on all order executions for payment and remittance as required. Accepting and processing of client account maintenance requests from the sales force and clients. Reviewing client requests, accounts and determining appropriate resolution. Recognize and report sales opportunities....

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The IT Associate Business Analyst contributes to a cross-functional team in optimization of application capabilities & business processes. This role will provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions Define requirements for new application features and enhancements that are consistent with strategic priorities. Participates in the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a low complexity system or module; understands the SDLC and its impact on deliverables. Translate business requirements into technical requirements and convey with appropriate level of detail to the development team. Work with developers and quality assurance teams to ensure requirements are well understood and optimal...