35 experience design jobs found in Brooklyn, OH

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 3 days a week. JOB SUMMARY The Sr Web Content Consultant will collaborate with stakeholders and partners to create and execute an exceptional online experience. Excellent understanding of web content management, analytics, user interface design and usability is necessary. ESSENTIAL JOB FUNCTIONS Strategy Determines strategy and approach for new products, services, or campaigns within the Businesses & Institutions section of Key.com and supports Corporate and Commercial marketing campaigns with appropriate landing pages. Determines possible solutions, creates requirements, and gathers information leveraging people within Key or partner agencies or from research/competitive analysis Stays on top of trends and consumer expectations for web experiences by reading industry reports and completing competitor analysis; watches for new innovations across all...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Senior Associate enables informed business decisions by translating data into meaningful insights that drive operational efficiency, risk management, and growth within the Wealth organization at KeyBank. This role partners closely with business leaders, analytics teams, and technology partners to identify opportunities, address performance gaps, and support enterprise priorities through high‑quality data, analysis, and reporting. The Senior Associate ensures data reliability and consistency by supporting enterprise data quality standards and contributes to the evolution of analytics and AI capabilities that improve how the organization uses information. Through clear communication, impactful storytelling, and effective coordination of work within the team, this role helps deliver trusted, actionable insights while providing guidance and mentorship to junior team members....

Location: 4910 Tiedeman Road, Brooklyn Ohio JOB DESCRIPTION: The AI-Ready Context Engineer/ Ontologist plays a critical role in designing and maintaining the enterprise information architecture essential for cataloging KeyBank’s data for self‑service understanding and enabling AI‑ready data and knowledge usage. This role defines and enforces standards for data modeling, taxonomy, semantic structures, and knowledge representation to ensure consistency, interoperability, and clarity across the organization. The AI-Ready Context Engineer/ Ontologist partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks, trusted analytics, and downstream consumption across business intelligence (BI), applied AI/ML, and Large Language Model (LLM) use cases. Success in this role requires the ability to translate complex theoretical concepts into scalable, governed information structures...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 3 days a week, 4910 Tiedeman Rd. About the Job The Campaign Strategy and Execution (CS&E) Delivery Team is responsible for implementing targeted 1:1 marketing programs across channels such as email, SMS, push, inbound, and direct mail. In this role, you will play an instrumental part in partnering with Key’s IT department (KTOS) and Line of Business partners to maintain and enhance data, marketing technology, and campaign management environments. This Marketing Consultant position is highly data-driven and technical , focused on leveraging advanced analytics, data modeling, and programming skills to optimize campaign performance. You will use query based tools to extract, transform, and analyze data, design scalable workflows, and support the cloud-based platforms like Adobe Experience Platform and Adobe Journey Optimizer. Essential Job Functions Partner with Marketing...

Location: 4910 Tiedeman Road, Brooklyn Ohio ESSENTIAL JOB FUNCTIONS Leads one or more cross functional IT project teams or workstreams on a program and ensure effective communication and collaboration among team members, including developers, analysts, testers, and system administrators; which may include directing third party resources as well as virtual teams. Orients members of the project team on the Standard Project Lifecycle Framework. Supports business case development; performs project registration/consolidation/prioritization as required; creates funding plan; and administers project pipeline checkpoints to drive delivery and mitigate/resolve bottlenecks. Develops and implement project plans specific to IT projects, including software development, infrastructure upgrades, and system implementations. Coordinates and oversees all aspects of IT project execution, including requirements gathering, solution design, development, testing, deployment,...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary We are seeking an Intelligent Automation Engineer to support enterprise automation initiatives with a focus on Robotic Process Automation (RPA), Intelligent Document Processing (IDP), and system integrations. This role designs, builds, and integrates automation solutions using established RPA platforms while enabling advanced capabilities through Azure AI and/or Google Vertex AI where appropriate. The role requires close collaboration with business stakeholders, automation developers, and AI platform teams to deliver scalable, secure, and well‑integrated solutions. With guidance, the engineer recommends solution approaches and provides technical direction across the development lifecycle, including configuration, testing, and implementation, ensuring high‑quality solutions delivered on time and within budget. The position also supports operational stability through root cause analysis and issue resolution to meet...

Location: 4910 Tiedeman Road, Brooklyn Ohio Technical Leads own, oversee, and drive the strategy of the development, implementation, assessment, and support of one or more environments, applications, or platforms. Essential Functions Independently develops and sets best practices for developing clean, maintainable, testable code for work assigned; performs code reviews for all levels of engineer. Drives and architects the overall health, performance, availability, and resolution of system and client experience impacts for one or more environments, applications, or platforms. Serves as the deep technical expert on the team; owns training program for junior engineers and mentors as the go to resource on the team. Evaluates and makes decisions on new technologies and how they fit into the product solutions. Applies, and proactively prepares to ensure, proper security standards for code development. Displays outward thinking, develops strategies for the full software...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Position Summary KeyBank is seeking a Salesforce Commercial Servicing & Onboarding Tech Lead to provide hands-on technical leadership for Commercial onboarding and servicing delivery squads. This role will own end-to-end technical design, build quality, and solution delivery for Salesforce Service Cloud and Experience Cloud platforms supporting Commercial Banking operations. This is a full-time technical leadership role focused on building durable internal Salesforce domain expertise and reducing dependency on contractor heavy delivery teams. The successful candidate will drive engineering excellence, lead technical discussions independently, set technical direction, and partner closely with business stakeholders, product owners, enterprise architecture, and operations teams. This role offers a path to team leadership as the team and delivery portfolio mature. About...

Location: 4910 Tiedeman Road, Brooklyn Ohio This position is responsible for executing against the strategic projects for enhancing the capabilities of the Salesforce and nCino platform. This individual works closely with the line of business and technology colleagues to elicit, capture, and translate business requirements into technical requirements that can be conveyed with the appropriate level of detail to the development team. This role is responsible for scheduling and leading requirement gathering sessions with cross functional partners including external vendors as needed for the optimization of system capabilities. This role is highly visible with the ability to have direct impact on the organization and our internal and external customers. The successful candidate must have experience with the commercial lending process, possess a continuous improvement mindset, and have outstanding written and verbal communication skills. ESSENTIAL JOB FUNCTIONS...

Location: 127 Public Square, Cleveland Ohio Job Summary The Consumer Bank Product Manager II leads a team responsible for the strategy, development, and performance of consumer banking products. This role is pivotal in driving profitability while maintaining a moderate risk profile. Essential Functions Lead a team in the design, development, and management of consumer banking products and services. Oversee product acquisition strategies, credit decisioning processes, and portfolio performance metrics. Collaborate with internal stakeholders to enhance product offerings and service delivery. Utilize industry research, competitive intelligence, and data insights to identify and target profitable client segments. Identify and resolve product and system inefficiencies that impact client acquisition and relationship deepening. Manage vendor relationships to support product delivery and innovation. Coach, mentor, and develop team members to achieve performance goals and...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, are expected to work on-site 3 days per week at the nearest location. JOB BRIEF (PURPOSE)   The Risk Manager, Emerging Technology Risk serves as a key member of the first line Risk team within the Commercial Bank, with responsibility for executing and overseeing governance activities related to the Commercial lending portfolio, including Middle Market and Financial Sponsor relationships.   The role is accountable for establishing, managing, and enhancing governance processes that support effective technology risk management, responsible AI adoption, operational resilience, regulatory readiness, and sustained control performance. This includes partnering closely with business, technology, information security, cybersecurity, model risk, operations, and other...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Manager, Business Risk and Controls (BRC) manages a team of risk managers and risk analysts who assist multiple diverse assigned line(s) of business with the identification, measurement, and management of risk; development and implementation of sustainable controls; and development or maintenance of effective risk management policies and programs, reporting, training and testing to fulfill strategic objectives while operating within defined risk appetite. Provides risk, control and compliance consultation / advice, in conjunction with the second line of defense, on current and emerging risks impacting assigned line(s) of business; promotes accountability for the awareness and management of risk; and coordinates the management and escalation of issues. May also develop and lead the Technology Risk program for Key. Engages and consults with corporate Risk Management partners across risk disciplines to develop...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 3 days a week. Position Overview The Marketing Operations team supports KeyBank's Marketing Department by enabling the effective execution of marketing programs across all lines of business and client segments. The Marketing Project Coordinator is an individual contributor responsible for managing the end-to-end trafficking of creative and digital projects — including print, digital (key.com), and other formats — from initial request through final delivery. This role ensures all materials meet brand standards, compliance requirements, and line-of-business objectives, working closely with internal creative and production teams throughout the process. Essential Job Functions Receive, review, and intake project requests submitted through Workfront; confirm all required specifications are present and resolve any information gaps before work begins Assign projects to...

Location: 4910 Tiedeman Road, Brooklyn Ohio AI Adoption & Enablement Lead Role Summary The AI Adoption & Enablement Lead will help scale the practical, responsible, and measurable use of AI across the bank by turning AI tools into everyday work habits, repeatable workflows, and business value. This role sits at the intersection of learning enablement, change adoption, business consulting, and AI workflow support. The right candidate will help employees, managers, and business teams move beyond awareness of AI tools and into confident, consistent use of approved AI capabilities such as Microsoft Copilot, Copilot Studio LE / agent-building experiences, prompt libraries, AI resource hubs, and other governed AI solutions. The core purpose of this role is to help teams identify where AI can improve real work, teach them how to use it safely and effectively, support adoption after launch, and help leaders understand whether the work is creating value. The ideal...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: This position is Mobile by Design (Hybrid) in Brooklyn, OH or Amherst, NY - working two days in office a week Training: 100% on-site for the first 6 weeks Hours: Monday-Friday 8:00am-5:00pm, Rotate 11:00am-7:30 pm shift 2x/month, 8:00-6:00pm on first and last day of month Position Summary The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance.     Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under moderate supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Product Manager II is responsible for the strategic planning, development, and management of a portfolio of banking products and services. This role plays a key part in defining business strategies, driving product innovation, and ensuring profitability and performance across multiple channels. The Product Manager II collaborates with cross-functional teams and senior leadership to plan, develop, implement and measure product and sales initiatives to increase overall product portfolio performance across all channels while enhancing the client experience, ensuring regulatory compliance, and maintaining a competitive edge in the market. Essential Functions Design, develop, and enhance product portfolios that meet client needs and align with business goals. Maintain and communicate a 1-3-5 year product roadmap. Recommend pricing strategies, value propositions, and product positioning. Monitor and report...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Enterprise Data Quality team at KeyBank is seeking a highly motivated and detail-oriented Data Quality Senior Analyst to lead the daily operations within the data quality rule writing Coverage team.  The Coverage team ensures data assets at Key are supported by the appropriate data quality rules, through direct rule definition & implementation, as well as supporting partners throughout Key as they create and implement their own rules.  This is a foundational component of our Enterprise Data Quality Program. This role is essential to ensuring data is trustworthy and fit for its intended use across regulatory, analytics, AI, and reporting functions. The ideal candidate is a passionate data advocate with a strong understanding of banking processes, data quality principles, tools, and best practices paired with advanced SQL proficiency that is critical to effectively interrogating, validating, and monitoring...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary: The Technology Delivery Enablement Manager will sit within a centralized technology enablement team and play a key role in strengthening the people, processes, and frameworks that support successful technology project execution. This role will help enable the Business Technology Delivery teams, including Project Managers, Business Analysts, Scrum Masters, and Software Developers, by building capabilities, improving delivery practices, and creating the structure needed for teams to execute consistently and effectively. This position requires a strong balance of talent enablement, strategic partnership, and hands-on execution. The successful candidate will be comfortable developing training resources, supporting onboarding and capability-building efforts, defining processes, building executive-ready presentations, and supporting work tied to the evolving technology portfolio framework. This may include governance...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary ​​The Business Technology Senior Manager leads the strategy, design, implementation, and ongoing support of complex enterprise technology platforms that support critical business operations within the Enterprise Servicing domain. This role requires advanced knowledge of enterprise application development, critical systems support, large-scale technology program delivery, and production risk management. The incumbent is responsible for developing our technology roadmaps, directing multi-year initiatives, ensuring alignment with enterprise architectural standards, and overseeing the performance, reliability, and continuous improvement of interrelated platforms and critical applications. Technology Strategy & Leadership Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners Design, advocate for, and deliver technology strategy for assigned...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Consumer Bank Product Segment Manager leads a team responsible for the strategy, development, and performance of consumer banking products. This role is pivotal in driving profitability while maintaining a moderate risk profile. The Manager leverages market research, data analytics, and cross-functional collaboration to deliver innovative, client-focused solutions. This position partners closely with analytics, underwriting, technology, and marketing teams to ensure products and services align with client needs and business objectives. Essential Functions Lead a team in the design, development, and management of consumer banking products and services. Oversee product acquisition strategies, credit decisioning processes, and portfolio performance metrics. Collaborate with internal stakeholders to enhance product offerings and service delivery. Utilize industry research, competitive intelligence, and data...

Location: 4900 Tiedeman Road, Brooklyn Ohio Position Summary KeyBank is seeking a detail-oriented and proactive Senior Management Reporting Analyst – Regulatory Reporting Governance to support the governance, oversight, and risk-based prioritization of Finance-owned financial regulatory reporting processes. This role sits within a growing team that is building governance frameworks, policies, and operating routines from the ground up and will play a critical part in driving alignment, transparency, and accountability across report owners, finance, risk, technology stakeholders, and second line partners.  The role is focused on Finance regulatory reporting activities, including financial, capital, and liquidity-related regulatory reports. Rather than producing regulatory reports directly, this role focuses on advising and supporting report owners by strengthening governance practices, enhancing control environments, and helping teams identify, prioritize, and resolve...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Business Analytics Manager is primarily responsible for leading the formulation of hypotheses, translation of data, design/measurement of experiments and generation of insights to inform business decisions by using various data mining techniques. The Business Analytics Manager uses data to perform more complex diagnostic analyses to provide answers to questions such as "Why did it happen?" and "What action can I take?". Guiding a team and/or project through the use of advanced reporting and execution of complex analyses, mapping out processes and applying necessary controls, the Business Analytics Manager uses business, industry / benchmark data and strategic knowledge to identify and anticipate business needs and opportunities, proactively managing partners and solving multiple problems for the business. Success criteria include: Demonstrating leadership through strong communication skills through messaging,...

Location: 4910 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF): Business Analytics Senior Associate with 5+ years of experience in consumer lending, credit risk, and decision strategy development.  Proven ability to design, build, test, and implement credit decisioning solutions across consumer lending products including deposits, cards, and loans.  Strong collaborator with expertise in translating business requirements into actionable strategies, delivering insights through data visualization, and driving process improvements.  Adept at mentoring junior analysts and partnering with stakeholders to optimize credit performance and customer outcomes. ESSENTIAL JOB FUNCTIONS: Designed and implemented credit decision strategies within enterprise decision engines for consumer lending products (cards, unsecured/secured loans, deposits). Evaluated business processes, elicited requirements, and developed detailed test scenarios to ensure solution accuracy and...