38 relationship manager jobs found in Brooklyn, OH

Location: 4900 Tiedeman Road, Brooklyn Ohio JOB DESCRIPTION SUMMARY: Manages and constructs investment portfolios in accordance with client investment goals and objectives. Advises clients on appropriate strategies and constructs and customizes portfolios according to client needs or preferences. Maintains a high level of collaboration with relationship team to provide effective strategies, solutions and optimal levels of service that exceeds client expectations. Position is expected to offer the complete breadth and depth of the Wealth Segment suite of capabilities. Position may manage Portfolio Advisor Associates and/or mentor less experienced Portfolio Managers. This position collaborates and performs as part of the relationship management team to assure that the Wealth Segment goals are met by executing the client strategy. ESSENTIAL JOB FUNCTIONS: Manages investment accounts of a large and complex nature with discretionary latitude for advising, planning and executing...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Cleveland, OH or Buffalo NY; Cleveland OH, highly preferred. Hybrid Requirement (if within specific cities): Selected candidate resides in Key Bank footprint are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location). Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Job Summary As a leader within the Commercial Analytics organization (embedded within the Commercial Bank line of business), the Business Analytics Manager is primarily responsible for generating hypotheses, designing analyses, and leveraging a variety of data querying and mining techniques to deliver insights that inform business decisions. The Business Analytics Manager uses data to perform complex analyses that explain business outcomes, monitor performance, and identify improvement opportunities. Guiding a team and/or...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Client Service Associate (Sr. CSA) has responsibility for supporting Lead Institutional Advisors Regional Consultants and Consultants while managing an assigned book of institutional relationships. Provides high‑level client service and administrative support, maintains deep knowledge of institutional products and services, and partners across teams to resolve client issues. Experienced in ERISA, compliance, reporting, trust and custody, investment management, and nonprofit services, with a strong focus on client satisfaction, relationship retention, and process improvement. ESSENTIAL JOB FUNCTIONS Partner closely with a Lead Institutional Advisor/Regional Consultant/Consultant to service and oversee an assigned portfolio of institutional accounts, ensuring timely and accurate execution of client‑directed trades, transactions, and required financial reporting. Demonstrate strong working knowledge of...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations through the execution of compliance and operational risk monitoring and testing across Key’s lines of business, products, and functional activities. Individuals in this role assist in the design and execution of operational risk testing and continuous monitoring. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The ideal candidate has a functional knowledge of consumer finance operations and products, experience in testing/auditing, and a passion for continuous learning and challenging the status quo. Essential Job Functions Serve on a team of risk evaluation and assurance professionals, working...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 3 days a week Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.​ Technology Strategy & Leadership Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners Build, advocate for, and maintain technology strategy for assigned business lines Promote thought leadership and continuous learning Team Leadership & Development Effective Financial Management Appropriate use of onshore/offshore mix Build and lead strong teams of analysts, PMs, engineers, developers, vendors Drive engagement, capability...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary This role offers the opportunity to join a well‑established, growing Real Estate Institutional Capital Group team that is recognized for its leadership in commercial lending and lead Agent role in RE syndication market.  The Lead Servicing Officer is responsible for servicing an assigned portfolio of commercial real estate loans, primarily supporting the Real Estate Institutional Capital Group Line of Business, including non‑owner occupied and interim loan structures. The role provides end‑to‑end servicing support, portfolio administration, and related client services for a sophisticated client base that includes public and private REITs, real estate private equity firms and advisors, and commercial real estate owners, with additional focus on specialized healthcare property financing for hospitals and senior housing owners and operators. This position independently manages all pre‑closing and pre‑boarding document...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Domain Architecture Manager provides strategic leadership to guide technology decisions at Key across architecture areas with a focus on infrastructure, cloud, data, and analytics domains. The individual will lead a team of architects in day-to-day operations and will work with technology teams to help define technology strategy and assuring cross-portfolio alignment.  They will assist in the review and approval of the architecture designs for the delivery of projects. They will help develop and communicate the Bank's technology architecture plan and the infrastructure components required to support it. Essential Job Functions Ability to think strategically and align to the organizational readiness. Ability to influence decisions based on merit. Independent thinker and self-starter Collaborate across architecture teams to develop more strategic EA guidance for projects. Collaborate with other teams to ensure that...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The HL Enterprise Retail Sales Manager (ERSM) reports directly to the Home Lending Market Leader and is accountable for creating an engaging sales culture for employees to develop the skills and confidence required to grow the business by helping new and existing clients with home lending solutions. ERSMs prioritize and lead delivering Crazy Good Service to all clients. The ERSM primary responsibilities are to recruit external LO talent, lead a span of 3-8 loan officers (spans of control are defined by National Sales Executive and Home Lending Market Leader) and lead production representative of their local market, branch referred business and Key Private Bank (KPB) referrals and KPB mortgage trade areas. The ERSM leads a team of Mortgage Loan Originators (which include Mortgage Loan Officers (MLO) & Community Development Mortgage Loan Officers (CDLO)) effective at originating high quality home lending originations...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Role As a member of the Enterprise Marketing and Brand Engagement team, the Marketing Manager – Paid Media will report to the LOB Marketing Director and serve as the strategic lead for KeyBank's paid media programs across Consumer and B2B audiences. This role leads media strategy, people leadership, agency partnership, and cross-LOB coordination, ensuring media investments drive measurable brand and business results. This is a highly strategic role with broad visibility and influence, responsible for translating enterprise marketing goals into effective, measurable paid media programs while building strong team talent and modern media operations. Essential Functions & Responsibilities Media Strategy & Planning Develop the enterprise media strategy across Consumer and B2B campaigns, including channel mix, flighting, audience targeting, and budget allocation Lead annual and quarterly media planning...

Location: 4910 Tiedeman Road, Brooklyn Ohio At KeyBank we are looking for passionate team members with a desire to innovate and think digital first; your objectives will be focused on building optimal customer experiences by leveraging data and tying it back to a bigger strategic vision, enhancing processes, and improving the client experience. This is a fast moving, high-energy environment where the right individual can make a difference on the client experience. Team members will be responsible for leading a team of digital professionals and working with support partners to define and implement a comprehensive vision, strategy and roadmap. Responsible for developing goals/objectives and measuring against the business objectives while partnering to build reporting/analytics to support ongoing efforts. Develop a highly engaged team of skilled digital professionals; develop and nurture an analytical and digital fluency within the team to drive business curiosity and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Position Summary KeyBank is seeking a Salesforce Commercial Servicing & Onboarding Tech Lead to provide hands-on technical leadership for Commercial onboarding and servicing delivery squads. This role will own end-to-end technical design, build quality, and solution delivery for Salesforce Service Cloud and Experience Cloud platforms supporting Commercial Banking operations. This is a full-time technical leadership role focused on building durable internal Salesforce domain expertise and reducing dependency on contractor heavy delivery teams. The successful candidate will drive engineering excellence, lead technical discussions independently, set technical direction, and partner closely with business stakeholders, product owners, enterprise architecture, and operations teams. This role offers a path to team leadership as the team and delivery portfolio mature. About...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Business Analytics Senior Associate applies advanced tools and technical expertise to deliver actionable insights that drive strategic decisions. By conducting complex analyses, mapping processes, and creating impactful data visualizations, they identify trends and recommend solutions to business challenges. The role involves direct collaboration with executive leadership across business units, technology, operations, and finance, ensuring clear and effective communication with all stakeholders. Success in this role requires strong business acumen, critical thinking, industry insight, trend recognition, and the ability to anticipate business needs. Essential Functions Independently deliver moderate to more complex analyses and reports; Work with large datasets – using standard tools such as Python, Hadoop, R, SQL, SAS and Google Cloud – to solve business problems; Analyze and resolve anomalies discovered when...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Digital Product Owner role is focused on building optimal customer experiences by leveraging data and tying it back to a bigger strategic vision, enhancing processes, and improving the client experience. Digital Product Owners are responsible for contributing to and executing against the strategic plans for our products across Key's Lines of Business. They initiate and lead projects while collaborating closely with marketing, technology, and other internal partners to ensure effective deployment and execution. This role will support the implementation of digital capabilities for the money movement agile team. Essential Functions Partner and support work of product owners and other team members to build and deliver enhancements to Key Bank’s mobile and online capabilities. Collaborate with designers, software engineers, and others across the organization for alignment and transparency. Initiate and lead...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Technical Writer is responsible for analyzing, designing, developing, and publishing online policies and procedures for multiple lines of business. The writer, with guidance from the Editor and/or more senior writers, is responsible for making sure the information is easily consumable for the intended audience, written clearly and adheres to the defined taxonomy and guiding principles. The writer must also be able to collaborate and build strong relationships with team members and subject matter experts including technical personnel, operations, project/product managers, trainers, and line of business representatives on small to moderately sized projects and initiatives. Responsibilities Ability to quickly learn and use required authoring and publishing software Maintain existing documentation and keep it up to date as products and processes change to make sure end users have the information needed to...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank’s compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank’s technology initiatives—including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/crypto‑adjacent capabilities—operate within Key’s risk appetite and regulatory framework. The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 3 days a week. About the Job: Work at the direction of the Marketing Manager with strategy development, deployment, and tracking/reporting digital personalization and testing programs. Essential Job Functions: Builds and sustains excellent working relationships with colleagues, clients and partner organizations. Collaborates with internal cross-functional partners to produce measurable outcomes.  The Digital Marketing & Operations team collaborates across the Enterprise to use the Adobe suite for marketing strategies and campaigns. Support the marketing manager and Enterprise Marketing department in all aspects of Adobe and the martech stack. Collaborate across teams to ensure efficient use of Adobe for marketing delivery to clients. Works directly with the marketing manager to develop, build and deploy programs including: program strategy, creative development, testing,...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Enterprise Data Quality team at KeyBank is seeking a highly motivated and detail-oriented Data Quality Senior Analyst to lead the daily operations within the data quality rule writing Coverage team.  The Coverage team ensures data assets at Key are supported by the appropriate data quality rules, through direct rule definition & implementation, as well as supporting partners throughout Key as they create and implement their own rules.  This is a foundational component of our Enterprise Data Quality Program. This role is essential to ensuring data is trustworthy and fit for its intended use across regulatory, analytics, AI, and reporting functions. The ideal candidate is a passionate data advocate with a strong understanding of banking processes, data quality principles, tools, and best practices paired with advanced SQL proficiency that is critical to effectively interrogating, validating, and monitoring...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Product Manager II is responsible for the strategic planning, development, and management of a portfolio of banking products and services. This role plays a key part in defining business strategies, driving product innovation, and ensuring profitability and performance across multiple channels. The Product Manager II collaborates with cross-functional teams and senior leadership to plan, develop, implement and measure product and sales initiatives to increase overall product portfolio performance across all channels while enhancing the client experience, ensuring regulatory compliance, and maintaining a competitive edge in the market. Essential Functions Design, develop, and enhance product portfolios that meet client needs and align with business goals. Maintain and communicate a 1-3-5 year product roadmap. Recommend pricing strategies, value propositions, and product positioning. Monitor and report...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and/or segments within Consumer Business Banking. With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team for solutions in order to develop, manage, and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities. Essential Functions Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Home Lending Center (HLC) Loan Officer (LO) assists clients with the origination of residential mortgage loans, offering analysis and advice on home lending solutions that align with clients' financial goals. This role involves developing referral sources to grow Key's home lending business and client base. The HLC LO is expected to meet or exceed sales goals while maintaining high standards of client satisfaction and loan quality. Essential Functions Prospect and develop new client relationships and loan originations through internal referrals and external centers of influence. Originate and process targeted number of family residential real estate mortgage transactions in line with Home Lending guidelines. Provide clients with detailed information about various mortgage options, interest rates, and terms to help them make informed decisions Gather necessary documentation at loan registration and serve as...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Finance Operational Risk Management Oversight, this 2nd Line of Defense role will be responsible for performing appropriate oversight of the applicable lines of business to drive assurance that Key remains compliant with all applicable laws, regulations, and within operational risk appetite. The role will be required to provide advice, consultation services and if needed, training to assigned lines of business (LOBs) on operational risk program management topics, including all activities associated with LOBs risks, controls, testing, remediation, loss analysis, key risk indicators, reporting, policy and procedure development. The senior officer will be required to perform oversight activities and will assume responsibility for discouraging actions that may expose KeyCorp and its affiliates to losses, regulatory or reputation risks, or to risk levels that exceed desired risk appetite...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Cybersecurity Risk Oversight, the Sr. Cybersecurity Risk Oversight Professional is a 2nd Line of Defense risk management position that provides independent oversight and Risk Management subject matter expertise to 1st Line of Defense Business units and their corresponding Business Risk and Control Analysts.   This position is responsible for Operational Risk oversight of the Key Technology and Operations Services line of business, as well as technology and information security risk oversight for areas of the enterprise that manage technology. As part of this oversight role, experience with cybersecurity domains, operations, architecture, governance, information security, and the ability to leverage that experience to identify material risks, provide credible challenge and assist in developing effective mitigation strategies. Essential Functions Evaluate risk and control...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Administrator facilitates the execution of the trust administration life cycle process. Handles the daily administration and account maintenance of primarily non-trust accounts (agency, custody and IRA) in accordance with established policies and procedures. The is critical in providing top quality service to high-net-worth clients and works within the relationship management team, collaborating effectively and providing insights and solutions to attract, retain and grow clients who require complex strategies to protect, grow and transition personal and family wealth. Responsibilities Administers primarily “non-trust” (e.g., agency, IRA and custody) accounts with a proactive, disciplined, consistent and comprehensive approach. Performs day-to-day functions (i.e., open accounts, close accounts, asset maintenance, process bills, cash receipts, etc.). Discovers, analyzes and researches account issues and...