47 retail jobs found in Brooklyn

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The HL Enterprise Retail Sales Manager (ERSM) reports directly to the Home Lending Market Leader and is accountable for creating an engaging sales culture for employees to develop the skills and confidence required to grow the business by helping new and existing clients with home lending solutions. ERSMs prioritize and lead delivering Crazy Good Service to all clients. The ERSM primary responsibilities are to recruit external LO talent, lead a span of 3-8 loan officers (spans of control are defined by National Sales Executive and Home Lending Market Leader) and lead production representative of their local market, branch referred business and Key Private Bank (KPB) referrals and KPB mortgage trade areas. The ERSM leads a team of Mortgage Loan Originators (which include Mortgage Loan Officers (MLO) & Community Development Mortgage Loan Officers (CDLO)) effective at originating high quality home lending originations...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The IT Associate Business Analyst contributes to a cross-functional team in optimization of application capabilities & business processes. This role will provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions Define requirements for new application features and enhancements that are consistent with strategic priorities. Participates in the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a low complexity system or module; understands the SDLC and its impact on deliverables. Translate business requirements into technical requirements and convey with appropriate level of detail to the development team. Work with developers and quality assurance teams to ensure requirements are well understood and optimal...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary As a member of the Marketing Execution Squad, the Senior Marketing Consultant will act as a strategic partner to the Specialty and Retail Marketing squads as part of an agile operating model. The Sr Marketing Consultant is responsible for managing and executing marketing campaigns across various LOBs. The Sr Marketing Consultant will be responsible for the execution of client facing campaigns in collaboration with multiple data and channel partners. The Sr Marketing Consultant will coordinate all activities required to deliver omni-channel direct marketing campaigns, with channels including direct mail, email, online banking messaging and phone leads. This position will manage the campaign execution from end to end, working with multiple teams across Key to coordinate delivery. RESPONIBILITES Works autonomously to support work of marketing managers and channel partners Draws marketing strategies and/or...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and/or segments within Consumer Business Banking. With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team for solutions in order to develop, manage, and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities. Essential Functions Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Under general administrative direction, the Compliance Analyst uses knowledge and skills obtained through training, experience, and/or specialized education to conduct onsite branch inspections and related compliance reviews.  This role requires regular travel and focuses primarily on evaluating supervisory systems, physical office settings, records and documentation, and conducting employee interviews to assess adherence to firm policies and procedures, as well as applicable federal and state regulations. The Compliance Analyst is responsible for thorough documentation of inspection activities and clear communication of results to business and compliance stakeholders. About Key Investment Services LLC KIS is a retail dual registered fully disclosed introducing broker/dealer and investment adviser that is non-banking affiliate of KeyBank National Association and a subsidiary of KeyCorp, a federally registered...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF): Trust Real Estate holdings are major assets that require specialized expertise. Trust Real Estate Managers are skilled in managing the numerous professional resources essential to the overall investment performance. From lease negotiation to long-term strategy, we ensure that our client’s property is managed to realize its maximum potential. Job Description Responsible for managing a mixed portfolio of real estate assets, including complex special needs assets for a specialized unit, with properties located within Key’s footprint and beyond, Annually perform Reg. 9 reviews on properties to recommend sell/retain decision per OCC guidelines, serve as a peer reviewer  of other team members  real estate reviews, providing guidance when needed, lease negotiations, rent collection, expense budgeting on a per asset basis, repairs/renovations, listing and sales negotiations, recommendation of real...

Location: 4910 Tiedeman Road, Brooklyn Ohio This role can be filled as either a Lead Closing Officer or Senior Closing Officer. Lead Closing Officer Job Description: Job Summary The Lead Closing Officer provides advance closing expertise and execution support for a national team of Real Estate Loan Closing Officers responsible for closing complex commercial real estate loans for the Institutional Capital Group (ICG), including the Institutional Real Estate (IRE) and Healthcare (HC) lines of business within KeyBank Real Estate Capital (KBREC). This role serves as a subject‑matter expert and escalation point, supporting high‑complexity transactions and ensuring consistent, high‑quality execution across the closing lifecycle. The Lead Closing Officer partners closely with ICG business partners, clients, attorneys, title and insurance providers, financial institutions, and internal stakeholders to ensure all pre‑closing due diligence requirements are satisfied and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Commercial Credit Underwriter (1mm- 10mm commitments) is an individual contributor experienced in, and responsible for gathering, analyzing, and interpreting various types of credit information on existing and prospective customers to determine credit worthiness. While under supervision of Underwriting Team Leaders, the Commercial Credit Underwriter assists in structuring new requests for extensions of credit, as well as completing extensions, renewals and making recommendations for deteriorating credits while independently managing their workflow and communication with field partners. Commercial Credit Underwriter are responsible for assessing the degree of risk within a given business and recommending client credit solutions to maintain the bank's asset quality while ensuring compliance with credit policy and guidelines. Commercial Credit Underwriters are required to make loan decisions within an assigned lending...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Summary The Community Banking Sr. Program Analyst supports the administration and execution of Community Banking, Key4Women and Key4Entrepreneurs programming at the national and local levels. These programs are designed to deepen client and community engagement, strengthen relationships with small businesses, and respond to the evolving needs of the broader community. They also create relationship household growth opportunities among KeyBank leaders and aspiring leaders engaged through programming, while advancing strategic business priorities through education, networking, thought leadership, and community-based experiences. This role helps ensure programs are delivered consistently and in alignment with business priorities, procedures, and compliance requirements. The role partners across marketing, legal, risk, compliance, operations, and business teams to develop and manage program processes, procedures, tools,...

Location: 4910 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF): Business Analytics Senior Associate with 5+ years of experience in consumer lending, credit risk, and decision strategy development.  Proven ability to design, build, test, and implement credit decisioning solutions across consumer lending products including deposits, cards, and loans.  Strong collaborator with expertise in translating business requirements into actionable strategies, delivering insights through data visualization, and driving process improvements.  Adept at mentoring junior analysts and partnering with stakeholders to optimize credit performance and customer outcomes. ESSENTIAL JOB FUNCTIONS: Designed and implemented credit decision strategies within enterprise decision engines for consumer lending products (cards, unsecured/secured loans, deposits). Evaluated business processes, elicited requirements, and developed detailed test scenarios to ensure solution accuracy and...

Location: 4900 Tiedeman Road, Brooklyn Ohio Thank you for your interest in our New Accounts Operations Analyst role! This position does require you to be on site (4910 Tiedeman Road, Brooklyn OH campus) each Monday and Tuesday with the remainder of the week working fully remote. Office Hours: 8 am EST - 5pm EST This role provides back-office support for the Key Investment Services sales force with the opening and maintenance of new accounts.  Position involves working closely with other back-office departments. Essential Job Functions: Review new account paperwork for accuracy and completeness Review and process account maintenance requests in a timely manner Assist with esignature questions related to new account documents Respond to incoming phone calls and emails from financial advisors Document and maintain department procedures Research and resolve inquiries and problems as needed Understand regulatory requirements as related to back-office...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Business Analytics Manager is primarily responsible for leading the formulation of hypotheses, translation of data, design/measurement of experiments and generation of insights to inform business decisions by using various data mining techniques. The Business Analytics Manager uses data to perform more complex diagnostic analyses to provide answers to questions such as "Why did it happen?" and "What action can I take?". Guiding a team and/or project through the use of advanced reporting and execution of complex analyses, mapping out processes and applying necessary controls, the Business Analytics Manager uses business, industry / benchmark data and strategic knowledge to identify and anticipate business needs and opportunities, proactively managing partners and solving multiple problems for the business. Success criteria include: Demonstrating leadership through strong communication skills through messaging,...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Cybersecurity Risk Oversight, the Sr. Cybersecurity Risk Oversight Professional is a 2nd Line of Defense risk management position that provides independent oversight and Risk Management subject matter expertise to 1st Line of Defense Business units and their corresponding Business Risk and Control Analysts.   This position is responsible for Operational Risk oversight of the Key Technology and Operations Services line of business, as well as technology and information security risk oversight for areas of the enterprise that manage technology. As part of this oversight role, experience with cybersecurity domains, operations, architecture, governance, information security, and the ability to leverage that experience to identify material risks, provide credible challenge and assist in developing effective mitigation strategies. Essential Functions Evaluate risk and control...

Location: 4910 Tiedeman Road, Brooklyn Ohio Hours:  8:00am – 5:00pm ET Monday - Friday; will require occasional Saturdays as well Position Summary This is a dynamic role that will be responsible for validating and confirming Identity Verification alerts to minimize potential fraud, AML and/or organizational risk to KeyBank. In this role, the individual will also analyze results to identify patterns and trends, make recommendations to mitigate identity verification risks, and effectively communicate with internal business partners. The primary focus is on complex execution and decision making within defined and undefined parameters. Roles at this level are responsible for complex operational and/or administrative work. Essential Job Functions Review, analyze, and decision complex Identity Verification alerts relating to both Fraud and AML risk, to mitigate potential losses to the bank Utilize multiple internal and external sources to conduct comprehensive...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF) The Quantitative Analytics Manager or Senior Associate (level commensurate with experience) is primarily responsible for using advanced mathematical techniques to develop predictive time-series models related to Pre-Provision Net Revenue (PPNR) for Comprehensive Capital Analysis and Review (CCAR) stress testing and the corporate forecast, Interest-Rate Risk (IRR) for Asset-Liability Management (ALM) and Liquidity Risk. The Quantitative Analytics Manager leverages advanced mathematical knowledge, analysis, partnerships, and business knowledge to provide solutions to predictive and prescriptive questions such as “What will happen next?” and “What will we do?”. Projects undertaken by the Senior Quantitative Analytics Associate are often broad in scope across multiple business segments and involve guiding a team and/or project through providing solutions to business problems leveraging statistics, best...

Location: 4910 Tiedeman Road, Brooklyn Ohio Training: First 4 weeks will be 100% on-site Monday-Friday from 8:00am-5:00pm ET Location : Hybrid in Brooklyn OH or Amherst NY, requiring 2 days in office each week Hours After Training: Monday- Friday from 8:00am-5:00pm ET JOB BRIEF (PURPOSE) As part of the Consumer Client Servicing team, the Lead Specialist is responsible for responding to internal and external loan servicing requests while performing maintenance, research, reporting, and transaction processing for Non‑Real Estate Secured Loans, Lines of Credit, and Auto Loans. The role requires adherence to regulatory, consumer, and privacy requirements while meeting established operational, quality, and service level standards. The Lead Specialist monitors assigned work queues and inboxes (including KeyView Deluxe and Quest) and exercises fair and reasonable judgment when interpreting and disclosing client relationships. ESSENTIAL JOB FUNCTIONS...

Location: 4910 Tiedeman Road, Brooklyn Ohio Training Schedule & Location : Training is conducted the 1st three weeks of employment. 100% on-site Monday – Friday  8am – 5pm ET Schedule & Shift after Training: Required in-office 2 days per week on Wednesday & Thursday Monday – Thursday: 12:30pm - 9:00pm ET Friday: 8:00am - 4:30pm ET Every Other Saturday: 4 hours between 8:00am and 2:00pm ET All equipment is provided. Job Summary First-Party Recovery Collector is responsible for managing and recovering delinquent accounts that are still owned by the bank. This role involves contacting customers to resolve past-due balances, negotiating payment arrangements, and ensuring compliance with banking regulations and internal policies. The ideal candidate will demonstrate strong communication skills, empathy, and a commitment to helping customers find solutions to resolve their financial obligations. Individuals will spend 90% of their day on the phone...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Description Preview Job Summary Compensation: With limited guidance, supports compensation program strategy, design, implementation, and administration. Collaborates with internal partners providing necessary tools and information in order to make informed decisions regarding compensation. Works independently on less complex issues involving employee base pay, and short and long-term incentives. Responsibilities Compensation only: Completes job evaluations and benchmarks internal positions. Presents recommendations to business leaders and partners, with involvement from manager in more complex reviews or on more senior levels roles. Recommendation includes career level, salary grade and compensation targets when appropriate. Deepens understanding of client / industry strategy, understanding of our competition, and how business works to inform recommendations. Compensation only: Supports the analysis, design, and...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF) The Quantitative Analytics Manager is primarily responsible for leading the development and validation of predictive and machine-learning models for specific business needs using statistics, advanced mathematical techniques, and/or computer science. The Quantitative Analytics Manager leverages advanced mathematical knowledge, analysis, partnerships, and business knowledge to provide solutions to predictive and prescriptive questions such as “What will happen next?” and “What will we do?”. Projects undertaken by the Quantitative Analytics Manager are often broad in scope across multiple business segments and involve guiding a team and/or project through providing solutions to business problems leveraging statistics, best practices or emerging techniques, and quantitative tools / techniques. Success factors include: Demonstrating leadership through strong communication skills, addressing conflict,...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Compliance Officer, Horizontal Compliance is responsible for assisting the applicable Compliance Executive in overseeing compliance risk mitigation and discouraging actions that may expose KeyCorp and its subsidiaries to regulatory, compliance, or reputational risks in excess of Key’s risk tolerance. This position will be responsible for compliance oversight of Regulation W, Regulation O, and Anti-tying regulations, including serving as the second line of defense point of contact for Finance and Law Group Material Business Units. This position will have oversight of compliance risk programs and policies including providing highly specialized guidance and oversight on current and emerging regulatory compliance risks. The qualified candidate must be able to work independently and use sound judgment, taking into consideration risk tolerances of the assigned LOBs and Key’s overall risk appetite....

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Fair and Responsible Banking (FARB) Team Lead is a member of the Compliance team within Compliance Risk Management and supports FARB leadership in executing the Fair Lending Program. The Team Lead is responsible for leveraging advanced data analysis, leveraging AI-enabled analytics and business intelligence tools to quantify and/or assess risk as well as identifying, escalating, and mitigating FARB related risks through monitoring activities and manual file reviews. The Team Lead will collaborate closely with the FARB Analytics Team to interpret regression model outputs, statistical analyses, and data-driven insights to identify potential FARB risks. The role will lead corresponding file examination reviews, develop testing worksheets, conduct reviews, and identify opportunities to automate file review processes to improve scalability, consistency, and insight generation while guiding analysts throughout...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Credit Analyst is an individual contributor responsible for gathering, analyzing, and interpreting various types of credit information on existing and prospective customers to determine credit worthiness. While under the supervision of Underwriting Team Leaders, the Credit Analyst assists in structuring new requests for extensions of credit, as well as completing extensions, renewals and making recommendations for improving the bank's position with deteriorating credits. Credit Analysts are responsible for assessing the degree of risk within a given business and recommending client credit solutions to maintain the bank's asset quality while ensuring compliance with credit policy and guidelines. Essential Functions Evaluate loan requests to properly identify purpose, risk elements, and collateral adequacy. Assess the liquidity, quality of management, market position, and overall business climate to estimate...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Open to candidates within the United States. Within the KeyBank footprint highly preferred Hybrid Requirement (if within specific cities): If the selected candidate resides within KeyBank footprint, they are expected to work on-site 2 days per week at the nearest KeyBank non-branch location. Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Available to those residing in the United States. JOB BRIEF (PURPOSE)   Commercial Onboarding and Servicing (COS) is an organization focused on delivering the highest level of service and support to KeyBank Commercial Clients.  Within COS, the Onboarding Group is dedicated to providing post-sales solutioning, project management, implementation, and training to those commercial clients establishing new relationships with KeyBank or adding new...

Location: 4900 Tiedeman Road, Brooklyn Ohio Training: Monday- Friday from 8:00am-5:00pm ET Hours After Training: Typical start time is 7am or 8am. Overtime is often offered for this role. Location: This role is a hybrid opportunity and will require 2 days of work in the office. Job Brief This position is responsible for performing moderate to complex searches for accounts in compliance with legal orders requiring immediate identification and capture of client funds.  The Lead Specialist prepares accurate and timely answers to courts, attorneys and agents, as specified by law and in compliance with court ordered instructions.  Contacts internal LOB partners and external agents/attorneys, with clarification or additional information, to identify accounts and associated requirements to minimize risk.  Understands requirements associated with the processing of Freeze and Seizure orders and take appropriate action for escalation.  Responsible for re-occurring...