21 senior program manager jobs found in Brooklyn

Location: 4910 Tiedeman Road, Brooklyn Ohio Provides support for designated Asset Recovery Group Relationship Manager(s) and Support Staff.  Works within a Regional Team committed to overall excellence in effectively assessing and mitigating risk in all aspects of the client relationship, including loan and deposit accounts.  Work will focus on large, complex multi-million dollar relationships. ESSENTIAL JOB FUNCTIONS Prepares thorough underwriting, credit presentations, Asset Quality Reports, MAP reports and term sheets of restructures, identifying key weaknesses, appropriate risk rating and accrual status (using applicable risk rating tools like 2DRR), root cause analysis, mitigation plans and rationale, financial analysis, detailed collateral analysis (including enterprise valuations as necessary), applicable modeling and forecasting, key objectives and other underwriting issues.   Assists in ongoing monitoring of credits in their portfolio and assesses...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Consumer Bank Checking Acquisition & Marketing Analytics team is looking for a Business Analytics Manager to drive consumer household and checking portfolio growth. This role is for a player coach – someone who is equally comfortable mentoring analysts and personally pitching in to build out the campaign files, dashboards, and account and program valuations needed to enable the business to operate. This person will lead campaign strategy and audience design, checking and household growth forecasting, marketing spend forecasting for a multi-million dollar annual budget, and performance analytics that enable the business to connect marketing spend to measurable outcomes. This person will also lead the construction of business cases for the Checking Business and Performance Marketing teams covering new products, services, capabilities, and marketing channels. The ideal candidate excels at building customer segmentation based...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Fair and Responsible Banking (FARB) Team Lead is a member of the Compliance team within Compliance Risk Management and supports FARB leadership in executing the Fair Lending Program. The Team Lead is responsible for leveraging advanced data analysis, leveraging AI-enabled analytics and business intelligence tools to quantify and/or assess risk as well as identifying, escalating, and mitigating FARB related risks through monitoring activities and manual file reviews. The Team Lead will collaborate closely with the FARB Analytics Team to interpret regression model outputs, statistical analyses, and data-driven insights to identify potential FARB risks. The role will lead corresponding file examination reviews, develop testing worksheets, conduct reviews, and identify opportunities to automate file review processes to improve scalability, consistency, and insight generation while guiding analysts throughout...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary ​​The Business Technology Manager ​​utilizes technical experience, business acumen, delivery and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology applications meeting the technology and operational objectives of a line of business or function.​ This is a delivery‑focused, hands‑on role within Enterprise Data and Information Services (EDIS), responsible for leading and coordinating data operations initiatives across KeyBank’s Data Supply Chain (DSC). Essential Functions Technology Leadership Manages a technology portfolio generally aligned to a single or smaller domain. Utilize technology experience, business acumen, delivery and leadership skills to develop and grow partnerships with senior line of business/functional leaders that enable the team to prioritize technology investments and set/ receive direction to meet the business' or...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Program Manager manages a set of interrelated projects, and in some cases, on-going operations to deliver against a common set of business objectives using business acumen, critical thinking and relationship skills. Responsible for managing cross-functional project-level or program-level requirements and scope, resource planning, finances and benefit realization, risks and issues, quality, organizational change management, communications and reporting. The Program Manager works with constituent Project Managers to monitor cost, schedule and technical performance of component projects; identify and manage dependencies and escalate key program risks and issues as appropriate to the program owner to ensure the ultimate success of the program. Responsible for internal stakeholder management, which may include stakeholders external to the organization. Reports program metrics to the program owner and business owners....

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Corporate Investigations Quality Control (QC) Manager is responsible for leading the quality control program supporting Corporate Investigations within Financial Crimes Risk Management (FCRM). This role ensures investigations are conducted in accordance with internal policies, regulatory requirements, and industry standards while promoting consistency, accuracy, and strong risk-based decisioning. The QC Manager oversees a team of Quality Control Analysts, drives performance through scorecards and feedback, and partners across Investigations, Compliance, and Learning & Quality teams to identify trends and implement process improvements. This role serves as a key control function to ensure investigative outcomes are well-supported, properly documented, and aligned to enterprise standards. Essential Functions Lead and manage the Corporate Investigations QC team, including coaching, performance management, and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Description Preview Job Summary Compensation: With limited guidance, supports compensation program strategy, design, implementation, and administration. Collaborates with internal partners providing necessary tools and information in order to make informed decisions regarding compensation. Works independently on less complex issues involving employee base pay, and short and long-term incentives. Responsibilities Compensation only: Completes job evaluations and benchmarks internal positions. Presents recommendations to business leaders and partners, with involvement from manager in more complex reviews or on more senior levels roles. Recommendation includes career level, salary grade and compensation targets when appropriate. Deepens understanding of client / industry strategy, understanding of our competition, and how business works to inform recommendations. Compensation only: Supports the analysis, design, and...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank’s compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank’s technology initiatives—including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/crypto‑adjacent capabilities—operate within Key’s risk appetite and regulatory framework. The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF) The Executive Assistant serves as a trusted partner to the Chief Accounting Officer, Chief Tax Officer and other senior finance leaders, providing executive, governance, and operational support across Controllership and Corporate Tax. Responsibilities include executive calendar and meeting management, governance committee administration, leadership communications, onboarding coordination, event planning, regulatory and audit meeting support, vendor and contractor administration, and special project coordination. The role regularly handles highly confidential information, including financial, regulatory, personnel, strategic, and material nonpublic information, requiring exceptional judgment, discretion, professionalism, and attention to detail. The position requires the ability to manage multiple priorities, anticipate executive needs, and effectively coordinate across senior leaders and business...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Enterprise Data Quality team at KeyBank is seeking a highly motivated and detail-oriented Data Quality Senior Analyst to lead the daily operations within the data quality rule writing Coverage team.  The Coverage team ensures data assets at Key are supported by the appropriate data quality rules, through direct rule definition & implementation, as well as supporting partners throughout Key as they create and implement their own rules.  This is a foundational component of our Enterprise Data Quality Program. This role is essential to ensuring data is trustworthy and fit for its intended use across regulatory, analytics, AI, and reporting functions. The ideal candidate is a passionate data advocate with a strong understanding of banking processes, data quality principles, tools, and best practices paired with advanced SQL proficiency that is critical to effectively interrogating, validating, and monitoring...

Location: 4910 Tiedeman Road, Brooklyn Ohio ***APPLICANTS WITHIN THE KEYBANK FOOTPRINT WILL BE CONSIDERED*** Merchant Sales Enablement & Learning Manager   Role Purpose   Own the onboarding, training, learning curriculum, sales readiness, and continuous development of all Merchant Services sales   employees   across Business Banking. Serve as the primary enablement leader responsible for scaling merchant knowledge, improving seller effectiveness, and creating a sustainable learning culture through structured onboarding, recurring education, and train-the-trainer programs.   Owns the payments conversation for:   All of   KMS within Business Banking     Required Competencies   Merchant Services Expertise   Deep understanding of the merchant acquiring industry, payment acceptance ecosystem, and consultative merchant sales process.   Strong working knowledge of merchant products, POS...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 3 days a week Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.​ Technology Strategy & Leadership Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners Build, advocate for, and maintain technology strategy for assigned business lines Promote thought leadership and continuous learning Team Leadership & Development Effective Financial Management Appropriate use of onshore/offshore mix Build and lead strong teams of analysts, PMs, engineers, developers, vendors Drive engagement, capability...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Compliance Officer – Home Lending Originations is a member of Compliance Risk Management, dedicated to supporting residential mortgage and home lending origination activities. This role carries significant responsibility for ensuring that regulatory and compliance risks associated with mortgage products, origination channels, and lending practices are effectively identified, assessed, and mitigated in accordance with KeyCorp’s risk appetite. The Senior Compliance Officer provides oversight of compliance-related activities within Home Lending Originations, including delivering specialized guidance on current and emerging regulatory requirements impacting mortgage lending (e.g., RESPA, TILA, ECOA requirements, and state-specific regulations). This role will review and challenge business strategies, including new products, origination initiatives, monitoring activities and third-party relationships to...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the job The consumer marketing team supports growth of KeyBank’s consumer product suite by developing strategic marketing programs aligned to business goals and objectives, while maintaining responsibility for marketing operations, risk and control management, and procedures. This Senior Marketing Consultant role is dedicated solely to the planning, execution, governance, and ongoing optimization of rate offer marketing initiatives specific to deposit products. The role serves as the primary marketing lead for deposit campaigns deploying rate offers, partnering closely with product, analytics, compliance, creative, operations, and leadership teams to ensure offers are executed accurately, responsibly, and in alignment with business priorities. Essential job functions Serves as the dedicated marketing lead for deposit led, rate offer initiatives, with accountability for campaign strategy, execution, governance, and...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job: As part of the Marketing Strategy and Planning team within Key’s Enterprise Marketing Organization, this position will report to the Marketing Manager aligned to Enterprise Brand marketing activities. The Marketing & Strategy Team works across the Enterprise to consult, plan, and implement marketing campaigns for Consumer and B2B products and services. This position will assist with development, deployment, and tracking/reporting of Enterprise Brand marketing strategy and planning deliverables. Our culture is collaborative, so you can expect to work with multiple stakeholders on every project. Essential Functions: Assists in building marketing programs across lines of business and seeks innovative marketing opportunities that support the overall marketing strategy. Builds and sustains excellent working relationships with colleagues, vendors, and partner organizations, and effectively works across...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Open to candidates within the United States. Within the KeyBank footprint highly preferred Hybrid Requirement (if within specific cities): If the selected candidate resides within KeyBank footprint, they are expected to work on-site 2 days per week at the nearest KeyBank non-branch location. Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Available to those residing in the United States. JOB BRIEF (PURPOSE)   Commercial Onboarding and Servicing (COS) is an organization focused on delivering the highest level of service and support to KeyBank Commercial Clients.  Within COS, the Onboarding Group is dedicated to providing post-sales solutioning, project management, implementation, and training to those commercial clients establishing new relationships with KeyBank or adding new...

Location: 4910 Tiedeman Road, Brooklyn Ohio Hours: Monday- Friday 8:00am-5:00pm or 10:00am-7:00pm Location : Once training is completed the role will be a hybrid role requiring minimally 2 days in office. Job Summary Under limited supervision, the Senior Specialist is primarily focused on execution of complex processing, operational and/or administrative work following defined and sometimes undefined procedures. The Senior Specialist is responsible for following established guidelines to identify and resolve problems, escalating issues as needed, and contributing to workflow or process change and redesign. Individuals in this position should form a strong understanding of the specific product or process they are working with. Essential Functions With little to no instruction, administers complex procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or...

Location: 4910 Tiedeman Road, Brooklyn Ohio ESSENTIAL JOB FUNCTIONS Leads one or more cross functional IT project teams or workstreams on a program and ensure effective communication and collaboration among team members, including developers, analysts, testers, and system administrators; which may include directing third party resources as well as virtual teams. Orients members of the project team on the Standard Project Lifecycle Framework. Supports business case development; performs project registration/consolidation/prioritization as required; creates funding plan; and administers project pipeline checkpoints to drive delivery and mitigate/resolve bottlenecks. Develops and implement project plans specific to IT projects, including software development, infrastructure upgrades, and system implementations. Coordinates and oversees all aspects of IT project execution, including requirements gathering, solution design, development, testing, deployment,...

Location: 4900 Tiedeman Road, Brooklyn Ohio JOB DESCRIPTION SUMMARY: Manages and constructs investment portfolios in accordance with client investment goals and objectives. Advises clients on appropriate strategies and constructs and customizes portfolios according to client needs or preferences. Maintains a high level of collaboration with relationship team to provide effective strategies, solutions and optimal levels of service that exceeds client expectations. Position is expected to offer the complete breadth and depth of the Wealth Segment suite of capabilities. Position may manage Portfolio Advisor Associates and/or mentor less experienced Portfolio Managers. This position collaborates and performs as part of the relationship management team to assure that the Wealth Segment goals are met by executing the client strategy. ESSENTIAL JOB FUNCTIONS: Manages investment accounts of a large and complex nature with discretionary latitude for advising, planning and executing...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: This position is Mobile by Design (Hybrid) in Brooklyn, OH or Amherst, NY - working two days in office a week Training: 100% on-site for the first 6 weeks Hours: Monday-Friday 8:00am-5:00pm, Rotate 11:00am-7:30 pm shift 2x/month, 8:00-6:00pm on first and last day of month Position Summary The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance.     Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under moderate supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex...