Full time
KeyBank
Buffalo, NY
Location: 726 Exchange Street, Buffalo New York Job Summary The Senior Lead Employee Relations (ER) Consultant is an individual contributor role that manages complex employment related issues or allegations for Key employees, including all levels of management, that have been determined to require more in-depth review, consultation, risk mitigation and investigation before resolution. The Senior Lead ER Consultants are assigned by geographic region across Key's footprint and will cover investigations for all lines of business and levels of management within their assigned region(s). Essential Functions Manages a caseload of complex ER matters, provide guidance and advice to clients by interpreting and applying policy, with collaboration and decisiveness that supports business objectives, mitigates risk, strengthens manager effectiveness, and facilitates employee engagement. Creates documentation for investigations and employment actions taken in a centralized case...