12 customer experience coor jobs found in Cambridge

If the vibrant campus community of Harvard University calls to you, and you’re passionate about contributing to academic excellence, the Harvard Kennedy School invites you to apply as a Program Coordinator and Faculty Assistant. In this role, your organizational expertise, versatility, and desire to effectively support people and projects will help achieve our collective academic mission. The successful applicant will collaborate closely with Professor Jennifer Lerner to support teaching and research efforts that have far-reaching impact. You will also interact daily with students and staff members, helping them meet desired goals. This opportunity may also support other faculty. In sum, this role offers the chance to be an integral part of a dynamic academic setting, where your efforts will help improve the functioning and impact of teaching and research that aims to make the world a better place.  What you’ll do: 1. Administrative Support and Coordination: Serve...

Prepares and cooks menu items according to proper preparation methods in small batches or otherwise required by business needs.  Reads and follows standardized recipes. Delegates production of menu items to culinary team in respectful manner.  Tastes and evaluates all food before service to ensure food quality standards are met, consults manager with any concerns.  Assists Culinary Team in the preparation and presentation of catered functions, may take the lead on events, while working under the guidelines of Second Cook and/or the Manager-in-Charge  Ensures kitchen is properly stocked with items needed for meals. May need to provide written requisitions or provide direction to Storekeeper.  Instructs kitchen personnel in proper usage of all standard kitchen equipment.  Where appropriate, assists with on-the-job training for Assistant Cook, Short Order Cook, Grill Cook and Kitchenperson/Chef’s Helper.  Fries, grills, sautés, roasts, bakes, braises and steams food products...

This is a half-time, 17.5 hours per week, fully benefits eligible position. Reporting to the marketing manager at Harvard Radcliffe Institute (HRI), the marketing coordinator is critical in reaching local, regional, national, and international audiences for all public conferences, exhibitions, lectures, and fellowship talks hosted by HRI. The marketing coordinator will develop and implement event marketing strategies, including producing a range of marketing materials for use on multiple platforms, maintaining contacts and program evaluation databases, coordinating all event outreach efforts, and working with individuals across HRI and Harvard University to support successful events. The ideal candidate will be a highly organized multitasker, relationship builder and facilitator, and thrive in a deadline-driven environment. They will have experience taking direction around goals and working both collaboratively and independently to achieve desired outcomes, incorporating...

Facilities Maintenance Operations (FMO) offers building & landscape maintenance and custodial services to Harvard faculty and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business. Job-Specific Responsibilities: As described in the customer service level agreement, responsibilities may include, but are not limited to: Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas, and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas....

Facilities Maintenance Operations (FMO) offers building & landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business. Job-Specific Responsibilities: As described in the customer service level agreement, responsibilities may include but are not limited to:  Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to: offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation...

Facilities Maintenance Operations (FMO) offers building & landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business. Job-Specific Responsibilities: As described in the customer service level agreement, responsibilities may include but are not limited to:  Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to: offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation...

Under the leadership of Artistic Director, Diane Paulus, the American Repertory Theater (A.R.T.) is poised to extend its Box Office services to support the vision of the Artistic Director and our productions, while enhancing the cultural climate of the community, and creating a model for American theaters. With this new visibility and energy, the Ticket Services Representative will join a Patron System/Ticket Services Department that is designed to respond the highest level of customer satisfaction. Reporting to the Ticket Services Manager, the Ticket Services Representative is an important member of an evolving Patron System/Ticket Services Department for the A.R.T.  The successful candidate will undertake a broad range of ticketing transactions and data cleaning responsibilities, which enable the box office to provide high-quality customer relations.  This includes the timely processing of all ticketing transactions and maintenance of accurate constituent data on the theater’s...

Job Summary: Job-Specific Responsibilities: Sets-up and maintains assigned station before, during and after meal periods. Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies needed during meals. Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer demand. Communicates in a timely manner to Supervising Manager or Person-in-Charge concerning food quality and issues of keeping food on the hot and cold food stations abundant during meal periods. Notifies staff responsible for preparing food of needs prior to running out. Monitors serving lines during meals to ensure quality and quantity are suitable to provide for customer demand. Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items and food storage areas such as refrigeration, freezer, and dry storage. Informs students/guests on foods to avoid by knowing the menu items...

Job Summary: Job-Specific Responsibilities: Sets-up and maintains assigned station before, during and after meal periods. Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies needed during meals. Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer demand. Communicates in a timely manner to Supervising Manager or Person-in-Charge concerning food quality and issues of keeping food on the hot and cold food stations abundant during meal periods. Notifies staff responsible for preparing food of needs prior to running out. Monitors serving lines during meals to ensure quality and quantity are suitable to provide for customer demand. Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items and food storage areas such as refrigeration, freezer, and dry storage. Informs students/guests on foods to avoid by knowing the menu items...

Leaves workstation clean and re-stocked Recycles products per policy and procedure. Accurately fills out sanitation and temperature logs and food service records as required. Informs person in charge when corrective action is needed Follows sanitation standards in compliance with all regulatory agencies including Harvard Environmental Health and Safety regulations Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests Complies with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”. Represents HUDS to students, faculty, staff and guests in a positive and professional manner. Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation. Performs other duties as assigned Kitchenperson/Chef’s Helper: Cleans and sanitizes physical space and equipment Moves product into and out from production as required following HACCP...

Leaves workstation clean and re-stocked Recycles products per policy and procedure. Accurately fills out sanitation and temperature logs and food service records as required. Informs person in charge when corrective action is needed Follows sanitation standards in compliance with all regulatory agencies including Harvard Environmental Health and Safety regulations Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests Complies with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”. Represents HUDS to students, faculty, staff and guests in a positive and professional manner. Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation. Performs other duties as assigned Kitchenperson/Chef’s   Helper: Cleans and sanitizes physical space and equipment Moves product into and out from production as required following...

Kitchenperson/Chef’s Helper: Cleans and sanitizes physical space and equipment Moves product into and out from production as required following HACCP procedures Assists with food preparation duties Potwasher: Cleans and sanitizes potwashing/dish area, walls, floors and counters Fills, empties, operates and performs regular maintenance on pot washing machine or manually washes pots as required Monitors and records temperatures and sanitizer concentration in manual wash sink and machines to insure safe operation Returns all cleaned equipment and utensils to point of service Laundryperson: Launders, folds and distributes uniforms, towels, tablecloths and napkins Maintains clean and organized laundry area Operates washing machines and dryers according to instructions Keeps laundry equipment clean and in good order Leaves workstation clean and re-stocked Recycles products per policy and procedure. Accurately fills out sanitation and temperature logs and food service...