5 customer engagement coordinator jobs found in Cambridge

The Senior Human Resources Consultant (SHRC) is a key member of the HR Consulting team within Central Administration at Harvard University. This role will be responsible for comprehensive human resources consulting services for an assigned department(s) within the portfolio and provide leadership in change processes to create a culture of productivity and engagement. Job-Specific Responsibilities: The SHRC provides strategic guidance and advice on all HR related issues, demonstrating a solid understanding of the opportunities and resources available. Essential Functions Consults with and advises managers and employees on policies and procedures relating to employment practices, policy interpretation and application, recruiting, performance management, compensation, union and employee relations, staff development, and organizational development. Partners with managers, employees, HR colleagues, and bargaining unit representatives to address a variety of workplace issues...

SUMMARY: The ReBuild Initiative at the Harvard University Graduate School of Design (GSD) aims to develop a new model for urban planning and design focused on transforming the built environment with a concentration on design excellence, sustainability, and quality of life for all. ReBuild is an initiative launched by Dean Sarah Whiting and chaired by Maurice Cox, Emma Bloomberg Professor in Residence of Urban Planning and Design. It will accomplish its goal through multi-disciplinary research, engagement with practice, development of new curricular materials, and executive education training for city leaders in partnership with the Bloomberg Center for Cities. Reporting to the Program Director of the ReBuild Initiative, the Executive Assistant is responsible for providing a wide range of high-level administrative support with accuracy, discretion, and good judgement. Building from previous administrative experience, the role will balance administrative management, program...

Job Summary: The Laboratory Administrator provides a high level of complex administrative and operational support to a senior Faculty member (PI), and very active research group totaling 30+ members. Under the direction of the PI and in close consultation with the Principal Research Scientist, the position ensures efficient and effective day-to-day management of all administrative, financial, personnel, and operational activities for the research program. The role serves as a primary liaison with lab personnel, departmental and University offices, FAS administration, and external organizations including funding agencies, collaborators, and news media. Job-Specific Responsibilities: The incumbent manages and maintains a complex calendar for the PI, including scheduling and coordinating appointments, meetings, seminars, and other events, and responding to, tracking, and organizing a high volume of invitations to the PI for lectures and other engagements. The position...

The Director of Campus Services Strategic Initiatives & Engagement leads and supports cross-functional efforts to achieve short- and long-term goals that enhance how Campus Services operates, how we serve students, faculty, and researchers, and how our teams positively experience their work. This role weaves together people strategy, business improvement, internal communications, and data-informed decision-making to drive meaningful, measurable change across a diverse and increasingly aligned Campus Services portfolio. Partnering closely with Campus Services leadership, Human Resources, and departmental leaders, the Director: (1) advances a coordinated strategy to ensure Campus Services is a workplace where everyone can thrive, (2) drives high-impact operational improvements aligned with key performance indicators (KPIs), and (3) strengthens communication and connection across teams and throughout Campus Services. Job-Specific Responsibilities: People Strategy &...

Position Overview Reporting to Senior Director for City Talent and Student Engagement, the Project Manager manages planning, operations, and administrative support for various student engagement activities in the Bloomberg Center for Cities. The role plays a critical coordinating function across recruitment, selection, placements, and program operations, most prominently for the Bloomberg Harvard City Hall Fellowship , and supports the continued growth of student-facing initiatives across Harvard.  Job-Specific Responsibilities: City Hall Fellows Program: Recruitment, Selection, and Placement Manage the end-to-end administrative and operational execution of the Bloomberg Harvard City Hall Fellowship, placing up to 25 Fellows annually. Manage timeline, monitor progress toward milestones, and track city and student applicants. Maintain accurate tracking of applicants, placements, and project scopes using Salesforce and related data systems. Coordinate outreach to...