Full time
Harvard University
Cambridge, MA
Job Summary:
The position provides administrative and operations support to Physical Resources & Planning with a focus on data management and automated solutions in addressing residential facilities issues.
Job-Specific Responsibilities: Residential Systems Support/PRESTO/Technical Support This position plays a pivotal role with Physical Resources Expense System Tracking Operations (PRESTO), the facilities work management software including providing regular audits and reviews to guarantee the system’s integrity, collaborating with the residential building managers to foster a well-managed work order system and performing timely and precise reporting of data to help building managers and management identify issues/trends. Assesses current methods and seeks additional automation solutions to achieve consistent, efficient processes across the residential portfolio. Provides technical support for residential common rooms and staff residences as lead cable...