21 retail customer experience coordinator jobs found in Cambridge

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional...

To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences . The Custodial Supervisor is guided at all times by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Custodial Supervisor fosters a welcoming, supportive, and diverse workforce and environment Job-Specific Responsibilities: As part of the Facilities Maintenance Operations (FMO) group in Campus Services, this position is responsible for the daily supervision of custodial services operations in an assigned area(s), including all routine and specialty work.  The FMO supervisor works closely with customer representatives as well as other members of Campus Services management to provide consistently high levels of customer satisfaction.  Ensures all Custodial Services operations adheres to customer-determined standards.  Develops...

Harvard's Financial Administration Department (FAD) is responsible for the stewardship of the University’s finances, including related business processes and technology in support of the teaching and research mission of the University. The Office for Sponsored Programs (OSP) manages a diverse portfolio of federal, foundation, international, and industry sponsors; we provide lifecycle sponsored programs support and partner with schools, departments, and centers across the University to facilitate proposal submission, award acceptance and administration, and all sponsored financial reporting and invoicing throughout the life of the award.  The Compliance Specialist supports audit, compliance, and financial oversight activities within OSP, with a primary focus on sponsored research administration. Reporting to the Director, Cost Analysis and Compliance, this position is responsible for coordinating and supporting sponsored audits and third-party reviews, including the Annual Single...

The Graduate Student Affairs Coordinator is a member of a team that supports Graduate Program students and visiting researchers in their academic, student life, and co-curricular pursuits and provides assistance to other members of the Graduate Program and International Legal Studies department as needed.  As a Graduate Student Affairs Coordinator, you will:   Maintain student records and administer degree voting process  Monitor and report on progress of Doctor of Juridical Science (S.J.D.) candidates toward degree requirements  Communicate with students, faculty, and other administrators about student status  Plan, execute, and advertise weekly colloquia, meetings, examinations, and other student events  Share responsibility for planning and executing orientation programming and other complex events for LL.M., S.J.D., and exchange students and visitors  Maintain department and S.J.D. student web pages and informational materials and course pages for fellowship roles,...

Responsible for the daily coordination of services performed by a team of skilled Fire mechanics and Electricians, providing fire safety services in facilities located within a generally defined area of the Harvard campus. Installs, maintains, inspects and tests building life-safety equipment and systems, including fire alarm panels, detection and signal devices (smoke and heat detectors, lights and audible alarms), water and chemical-based suppression systems, portable fire extinguishers, fire escapes and hydrants. Job-Specific Responsibilities: Performs all required installation, maintenance and repair, inspection and testing of life safety equipment in accordance with applicable standards and requirements of the National Fire Protection Association (NFPA), and the Massachusetts State Building Life Safety Codes and/or established compliance requirements of the Authority Having Jurisdiction.  Interprets and updates mechanical plans, drawings and prints as necessary....

The Annual Fund team at Harvard Law School is a dynamic fundraising team dedicated to securing philanthropic support to advance the vision and priorities of the Dean of HLS.    The Annual Fund Staff Assistant is responsible for providing administrative support in planning, organizing, and coordinating a wide range of fundraising activities to meet the department's annual goals. Working as part of a larger team, this position works closely with and supports the Associate Director of Direct Marketing, along with two to three other Annual Fund Team members on their assigned programs and projects.   This is a great opportunity for someone who is interested in building their career within higher education and learn more about alumni affairs and development.   As an Annual Fund Staff Assistant you will:   Support Annual Fund Direct Marketing efforts: track and update appeal and segmentation details, maintain accurate donor and email list data, and coordinate meetings....

The Assistant Property Manager (APM) reports to an Assistant Director of Operations and works as part of a Property Management Team with the Harvard Real Estate (HRE) Operations Group. The APM plays a key role in the operation of a diverse portfolio of buildings within the greater HRE portfolio.  The HRES portfolio consists of 3.3 million square feet located in Allston and Cambridge, MA.  Essential tasks of the APM include overseeing core aspects of day-to-day property management. They will manage select vendor service providers throughout their assigned portfolio.  The APM provides exceptional service as the lead point of contact for tenant communications and lease administration in a fast-paced property management organization. Job-Specific Responsibilities Personnel Management Provides day to day direction to the HRE Property Administrator (PA) and Property Operation Assistants (POA) or contracted maintenance vendor in addressing the needs of the tenants and their assigned...

Plan and provide professional nursing services and patient care for students, staff, and faculty. Ensure compliance with clinicians’ orders and follow established nursing processes, including patient assessment, nursing diagnosis, planning, intervention and evaluation. Under the supervision of the Nurse Leader, the Registered Nurse at HUHS works collaboratively with the members of the health care team to support the delivery of care including health maintenance, episodic, acute and chronic care to the adolescent, adult, and older adult population of the University Community. The Registered Nurse utilizes evidence to drive clinical decisions and practice related to individual and population health according to department guidelines, policies and procedures. The Registered Nurse also assists and provides coverage and support to other clinical areas at HUHS as needed. Job-Specific Responsibilities: Clinical Practice and Quality of Care  Assesses and systemically collects any...

Job Summary: Reporting to the Associate Director of Facilities Management, the Building Operations Manager oversees the daily operations of campus buildings, supervises building operations staff, and manages maintenance, vendor services, and assigned renovation projects. The position ensures effective use of the work order system, coordinates closely with the Building Systems Manager on operational and systems-related priorities, and maintains high standards of service, safety, and responsiveness for building occupants. The role also supports emergency management efforts and shares on-call responsibilities. This is an essential, on-campus critical position for HRI operations. During emergencies or severe weather, the employee must report to campus to perform non-deferrable work and may be called in outside of their regular schedule. Job-Specific Responsibilities: Essential Duties and Responsibilities:   Manages the daily operations of HRI campus buildings including...

The Senior Human Resources Consultant (SHRC) is a key member of the HR Consulting team within Central Administration at Harvard University. This role will be responsible for comprehensive human resources consulting services for an assigned department(s) within the portfolio and provide leadership in change processes to create a culture of productivity and engagement. Job-Specific Responsibilities: The SHRC provides strategic guidance and advice on all HR related issues, demonstrating a solid understanding of the opportunities and resources available. Essential Functions Consults with and advises managers and employees on policies and procedures relating to employment practices, policy interpretation and application, recruiting, performance management, compensation, union and employee relations, staff development, and organizational development. Partners with managers, employees, HR colleagues, and bargaining unit representatives to address a variety of workplace issues...

The Leasing Administrator for Housing and Leasing is the primary contact for housing and leasing information to Harvard University affiliates. These efforts will enhance HUH’s ability to meet the University’s goal to support vibrant campus neighborhoods, strong financial stewardship, cutting-edge sustainability measures, and flexibility to meet future university needs. The Leasing Administrator reports to the Assistant Director of Housing and Leasing Services for Harvard University Housing.  Job-Specific Responsibilities: Administrative Support Responding timely and accurately to customer and resident inquiries regarding housing and leasing information by telephone, email and in-person. Follow-up and daily conflict resolution with applicants and residents as necessary via email, phone, and walk-in communication.  Review, follow-up if necessary, verify, and process HUH resident sublet requests. Approve sublet postings on HUH off campus housing website. Investigate websites...

Harvard Real Estate (HRE) is a department within HUHRE. The Property Administrator (PA) position reports directly to the Property Manager (PM) and Assistant Director of Operations (ADO) and works as part of a property management team within the HRE Operations Group. The HRE Operations Group is comprised of three property management teams responsible for a diverse portfolio of buildings consisting of 3.3 million square feet located in Allston and Cambridge, MA. The PA provides exceptional service to HRE clients by understanding the portfolio, communicating with, and coordinating among tenants and service providers, and providing operational, vendor, customer service, financial and administrative support in a fast-paced property management organization. Job-Specific Responsibilities: Operational Receives calls and enters work orders into the work order system; follows up on work orders with tenants and/or service providers as necessary; reviews work order reports monthly with...

Job Summary: The Laboratory Administrator provides a high level of complex administrative and operational support to a senior Faculty member (PI), and very active research group totaling 30+ members. Under the direction of the PI and in close consultation with the Principal Research Scientist, the position ensures efficient and effective day-to-day management of all administrative, financial, personnel, and operational activities for the research program. The role serves as a primary liaison with lab personnel, departmental and University offices, FAS administration, and external organizations including funding agencies, collaborators, and news media. Job-Specific Responsibilities: The incumbent manages and maintains a complex calendar for the PI, including scheduling and coordinating appointments, meetings, seminars, and other events, and responding to, tracking, and organizing a high volume of invitations to the PI for lectures and other engagements. The position...

The Office of Physical Resources & Planning (OPRP) provides complete and integrated planning and design services, construction management, and building renewal, maintenance, and operations management to maintain the physical resources of the FAS campus The Building Services Coordinator for the Harvard College Observatory (HCO) Building Operations team is responsible for coordinating a wide range of day-to-day support functions and activities relating to building systems, maintenance, and services of the HCO. Job-Specific Responsibilities: Performs daily inspections of all buildings and mechanical areas, as well as regularly scheduled tours of the Harvard College Observatory. Responsible for coordinating daily maintenance & day-to-day work/work order management system. Coordinates and directs trades and service providers for the day-to-day building system repairs and customer requests. Assists with the coordination and execution of a range of maintenance and...

Reporting to the Property or Area Manager (POA), the Property Operations Assistant is responsible for the day to day oversight of a subset of buildings withing the HUH portfolio. The main role of the POA is to provide/coordinate the maintenance of building services and systems, (HVAC, MEP, etc.), for the smooth operation of a large building or small group of buildings.  The position plays a critical role in ensuring that the properties are operated in a manner consistent with the physical, financial and service standards of Harvard Housing, Campus Services and Harvard University.  Job-Specific Responsibilities: Ensures that properties are maintained to the safety and quality standards established by HUH, for all physical aspects of buildings, systems, and grounds Monitor buildings daily and log activity appropriately to ensure that all systems are maintained in good working order: mechanical systems and equipment, heating, plumbing, electrical, fire protection, fixtures,...

Organizational Context/Position Summary: Engineering & Utilities (E&U) operates and manages energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, a 24/7 facilities-related call, alarm monitoring, and dispatch center, and provides engineering and technical services. This position provides electrical engineering at a senior level for the planning, design, technical support on operation, maintenance, and upgrades of the University’s utility infrastructure which includes electric, steam, hot water and chilled water as well asenergy/building management and utility metering systems. This position shall also perform special short and long-range projects as directed. Duties & Responsibilities: Partners with E&U Leadership to develop, refine, and maintain the campus utility systems. Coordinate with the plans and needs of the University’s Schools and Units. Oversee the installation and relocation of underground utility...

The Harvard Kennedy School (HKS) is launching an initiative to build the best-in-class research enablement environment for public policy. Over the next two years, the School will pilot and pressure test strategies and solutions addressing the increasing complexity of the research and research compliance environment. This position will directly support this work. As a member of the Research Computing and Data Services (RCDS) team in Library and Research Services (LRS) at the Harvard Kennedy School (HKS) and reporting to the Director of Research Computing and Data Services, the Data Safety Reviewer  will be primarily charged with managing the Data Safety process and queue for the Harvard Kennedy School. You will review and guide Principal Investigators and researchers through the Data Safety research compliance process, advising on research data management best practices that comply with Harvard Research Data Security Policy and the Harvard IT Enterprise Policy while referring...

Reporting to the Director of Safety and Security, the Security Manager assists the Director in supervising and coordinating the security staff and daily operations. The Security Manager performs security management duties with minimal supervision to provide security for the staff, visitors, collections, and physical assets of the Harvard Art Museums. The Security Manager serves as the front-line supervisor of the security staff during a shift. Work is frequently performed with a high degree of skill, judgment, and latitude.  Core Duties and Responsibilities: Coordinates day-to-day security operations at the Harvard Art Museums, including staffing levels, post coverage, emergency response, special events, and group visits.  Provides day-to-day supervision of security staff by assuming responsibility for such tasks including assigning work schedules, distributing and reviewing work, providing orientation and ongoing training for employees, and addressing performance issues,...

Position Overview Reporting to Senior Director for City Talent and Student Engagement, the Project Manager manages planning, operations, and administrative support for various student engagement activities in the Bloomberg Center for Cities. The role plays a critical coordinating function across recruitment, selection, placements, and program operations, most prominently for the Bloomberg Harvard City Hall Fellowship , and supports the continued growth of student-facing initiatives across Harvard.  Job-Specific Responsibilities: City Hall Fellows Program: Recruitment, Selection, and Placement Manage the end-to-end administrative and operational execution of the Bloomberg Harvard City Hall Fellowship, placing up to 25 Fellows annually. Manage timeline, monitor progress toward milestones, and track city and student applicants. Maintain accurate tracking of applicants, placements, and project scopes using Salesforce and related data systems. Coordinate outreach to...

Harvard Federal Credit Union (Harvard FCU) is seeking an Assistant Branch Manager! Our ideal candidate will focus on providing exceptional customer experience in all member touchpoints including in person, phone, and digital interactions and communications. In addition, they will be responsible for assisting the Branch Manager, and providing timely, accurate service to all members. While this position will train at one of our locations, its primary branch will be in Harvard Square. The branch location is subject to change, based on business needs. Job-Specific Responsibilities: As a key leadership position, the Assistant Branch Manager leads by example and is responsible for assisting the Branch manager in the day-to-day branch operations. Typical responsibilities:  Assist the Branch Manager: with training, coaching, and mentoring staff at all levels. Coordinate with the Learning and Development department to ensure staff training needs are met. with staff scheduling...

The Harvard Art Museums, housing one of the largest and most prestigious collections of art in the country, is looking for someone who is successful in development and donor relations to take the next career step and join its creative, energetic and goal-oriented Institutional Advancement (IA) team. Reporting to the Director of Individual Giving, the Major Gifts Officer (MGO) will carry a portfolio of prospects capable of making leadership and major gift level gifts to the Harvard Art Museums. The MGO will conduct personal visits and other meaningful interactions to identify, qualify, cultivate, solicit, and close annual and special gifts at the five, six, and seven-figure level as well as to provide stewardship to their donors. The MGO is responsible for ensuring maximum results by recommending the strategies needed to successfully solicit their portfolio for annual and special gift support. The MGO will create and successfully execute strategies to expand the major gifts...