60 service associate jobs found in Cambridge

Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

The Associate Director, Payroll Operations and Shared Services reports to the Director of Tax, Payroll, and Policy and leads central payroll processing, payroll operations compliance, and consistent payroll service delivery across central and shared services environments. The role serves as the University’s senior payroll operations and compliance subject matter expert, supporting accurate, timely, controlled, and policy-compliant payroll across schools and units.  This position manages the central payroll processing and customer service teams and establishes the standards, controls, escalation paths, training, and performance measures needed to support consistent payroll service delivery across central and emerging shared services environments. As the shared services model evolves, the role is expected to assume expanded direct management and/or functional oversight responsibilities for payroll shared services.  The role partners with Human Resources, school and unit finance...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while...

Join the Environmental Health & Safety (EHS) team at Harvard University and help champion a culture of safety across research facilities. As a Health Physicist and key member of the Radiation Safety Services team, you will serve as a subject matter expert, providing professional guidance on the safe use of ionizing and non-ionizing radiation. In this collaborative role, you will partner directly with researchers to find safe, practical solutions that support their scientific objectives while ensuring regulatory compliance. We are looking for an engaging, service-oriented professional who can communicate effectively across all levels of the University. Work Schedule: This role requires an in-person presence on the Cambridge and Longwood campuses to support laboratories. This is a full-time (40 hours/week) position with flexibility based on operational needs and scheduled laboratory support. Job-Specific Responsibilities   Mentorship & Technical Leadership: Provide...

SUMMARY: The Harvard Graduate School of Design (GSD) educates design, research, and scholarship leaders to make a resilient, just, and beautiful world. The GSD offers degree programs across a range of design disciplines—architecture, landscape architecture, urban planning, urban design, design engineering, and real estate—as well as advanced research programs that cut across these disciplines and a robust public program of lectures, exhibitions, and publications. The immense variety of people, programs, and ideas at the School sustains a vibrant and rich environment for learning, inquiry, and collaboration, unlike any other design school. For more information about Harvard GSD see:  https://www.gsd.harvard.edu/ .  Reporting to the Controller, the Financial Associate II performs a diverse array of payroll, accounting, and financial support duties, and works closely with staff members throughout the GSD, serving as an information resource and key liaison for financial inquiries....

SUMMARY : Harvard University Graduate School of Design seeks an energetic, unflappable individual to take up the mantle of Public Programs Coordinator in the Department of Communications. The Communications Department handles public programming, publications (Harvard Design Press and Harvard Design Magazine), exhibitions, the GSD’s online presence, and public relations across the school. The Coordinator is a crucial member of the Public Programs team, which produces approximately 50 events per year.  Reporting to the Associate Director of Public Programs, the Public Programs Coordinator provides support in the planning, organization, and assessment of the GSD’s official public programs and acts as the primary on-site staff member for in-person events. Their key duties include event staffing; budget tracking; logistical coordination (incl. travel, catering, setups, audience and speaker inquiries); event-related outreach and social media communications; event webpage creation and...

The Operational Accounting & Systems Manager reports to the Associate Director of Accounting and is a key member of the CSFA management team. This role directs, coaches, and provides hands-on guidance to the accounting team responsible for operational real estate accounting. The Operational Accounting & Systems Manager ensures strong internal controls and full compliance with GAAP, University and Campus Services accounting policies and applicable laws and regulations. The role is also responsible for driving process improvement and efficiency through effective use of technology and automation. Success in this position requires strong leadership, independent judgment, critical analysis, clear communication, advanced technical accounting systems skills, and innovative problem solving. The Operational Accounting & Systems Manager successfully collaborates with a wide range of university partners, including (but not limited to) Harvard University Housing & Real Estate,...

A specifically trained mechanic, skilled in the trade of operating and servicing chilled water generation/distribution systems and related equipment/components. Responsible for maintaining an intimate knowledge of such systems and identifying and resolving problems associated with each system consistent with recognized trade practices, industry standards, codes/jurisdictional authorities, and University guidelines/practices. Also required to perform, as directed, other skills of the trade and related duties associated with the operation and maintenance of steam equipment and distribution systems, water/drainage distribution systems, and other related systems. Must maintain work area, tools and equipment in accordance with University standards/practices. Required to work independently and/or with others under the guidance of the Associate Manager and/or Working Foreman. Job-Specific Responsibilities: Operates central chilled water plant under varying load conditions. Operates...

**Although the position will remain posted until filled, applicants are strongly encouraged to apply by the end of the day on Friday, August 7, 2026.** **This is a 1-year term-limited position with potential for renewal**​​​​​​.  Job Summary: Access Services is dedicated to advancing the mission of Harvard Library by providing exceptional service, fostering a welcoming and inclusive environment that supports academic research and inquiry, and carefully stewarding the University’s collections. Access Services connects the academic community to a broad array of library resources, ensuring equitable access for users with diverse abilities. By collaborating with students, scholars, and professionals, we actively support the teaching and scholarly pursuits of the University, extending our impact to the Harvard community and beyond.  Reporting to the Associate Director of Access Services for Professional School Libraries, the Access Services Manager is a working manager who...

The American Repertory Theater at Harvard University seeks a highly detail-oriented coordinator to join the A.R.T. development team. The Senior Development Coordinator supports the A.R.T.’s development department including front-line fundraisers and other primary department functions such as board management, campaign prospect research and support, membership events, maintaining governance documentation and other development materials, activities in support of the annual fund and capital campaign submission, and special projects as needed. This position is responsible for assisting the Chief Development Officer (CDO) with day-to-day operations, as well as providing support for the development team. Reporting to the CDO, the Senior Development Coordinator should have a broad range of fundraising and development experience in non-profits working with a volunteer board and donors. The A.R.T. is in the midst of a $250M+ capital campaign for a new building that will open to the public...

Job Summary: This role is responsible for the editorial production and mailing of three to four Anniversary Reports annually as part of Harvard College’s historic Red Books program for alumni, a tradition dating back to the mid-1800s. The editorial specialist is responsible for leading and managing all phases of book production of assigned books, which includes alumni volunteer management, marketing and communications, all editorial work, design and layout, printing, and distribution of books. Job-Specific Responsibilities: Works closely with volunteers and staff on the production of three to four Class Reports annually, providing excellent customer service and alumni relations at all times. Writes marketing communications utilizing both alumni and institutional voice (email messaging decks, web copy, print mailings and postcards, social media), adapting for alumni demographics and segmentation. Works with alumni report chairs to prepare and schedule class mailings;...

HGSE’s Monroe C. Gutman Library seeks a collaborative, user-centered Collections Librarian to develop, steward, and promote the Library’s general collections to support the research, teaching, and learning needs of the HGSE community. Reporting to Gutman Library’s Senior Associate Director, the incumbent brings deep expertise in education and the behavioral sciences subject areas and aligns collection activities to meet curricular needs, faculty and student scholarship, school research initiatives, and evolving disciplinary trends. The Librarian collaborates closely with several teams in Gutman Library and coordinates regularly with Harvard Library service units and peers in other campus libraries. Job-Specific Responsibilities Collection Development (50%) Develops collection strategies to support curricular needs, faculty scholarship, school research initiatives, evolving disciplinary trends, and open scholarship initiatives. Manages and reviews collection expenditures,...

**Although the position will remain posted until filled, applicants are strongly encouraged to apply by the end of the day on Friday, July 31, 2026.** Job Summary: Reporting to the Associate University Librarian for Discovery and Access, the Director of Information & Technical Services will lead the Information & Technical Services (ITS) department of the Harvard Library. The Director will oversee the operational management of staff, functions, and operations of ITS and will provide strategic direction to the department’s sections (monographic acquisitions, e-resources & serials acquisitions and management, metadata creation, and metadata management), as well as provide vision and leadership for Harvard Library initiatives within their purview.   The Director serves as a trusted advisor for library leaders making policy-level decisions and sets priorities in ordering, scoping, metadata processing, creation, and management, licensing, project planning, and...

Reporting to the Associate Director, HR Systems, the Lead Analyst serves as one of the functional leads for a portfolio of university-wide HR systems, which may include Harvard's Learning Management System (LMS) environment, PeopleSoft Payroll, and related HR applications.  The Lead Analyst partners with stakeholders across Harvard to lead projects, analyze business needs, drive system enhancements, and ensure applications effectively support HR initiatives and operations. This role provides functional leadership for complex projects, mentors other analysts, and serves as a key liaison between business stakeholders and technical teams.  Job-Specific Responsibilities: Lead requirements gathering, business process analysis, testing, implementation, and change management activities.  Coordinate system integrations and business processes across HR applications, as well as other Harvard systems, third-party vendors and IT teams.  Provide guidance, mentorship, and work...

NOTE: This is a vacation relief position required to cover vacations and other absences A specifically trained mechanic, skilled in the trade of operating and servicing chilled water generation/distribution systems and related equipment/components.   Responsible for maintaining an intimate knowledge of such systems and identifying and resolving problems associated with each system consistent with recognized trade practices, industry standards, codes/jurisdictional authorities, and University guidelines/practices.   Also required to perform, as directed, other skills of the trade and related duties associated with the operation and maintenance of steam equipment and distribution systems, water/drainage distribution systems, and other related systems.   Must maintain work area, tools and equipment in accordance with University standards/practices. Required to work independently and/or with others under the guidance of the Associate Manager and/or Working Foreman....

About The  Harvard & the Legacy of Slavery Initiative  (H&LS) is dedicated to addressing systemic inequities by developing and advancing visible, lasting, and effective actions grounded in Harvard’s educational mission and guided by the findings and recommendations of the Presidential Committee on Harvard & the Legacy of Slavery. Sara Bleich, Vice Provost for Special Projects, leads the implementation of the recommendations from the Report of the Presidential Committee on Harvard & the Legacy of Slavery. Job   Summary The Senior Program Manager (Sr. PM) is responsible for the comprehensive oversight of H&LS's programmatic portfolio. The portfolio encompasses programs directly managed by H&LS and those funded by H&LS but administered by other Schools/units across the University. Reporting directly to the Director of Administration (DA), the Sr. PM provides strategic direction and management to ensure all programs are successfully launched,...

A specifically trained mechanic, skilled in the trade of operating and servicing utility systems (chilled water, steam, and compressed air generation/distribution systems and related equipment/components; water/drainage distribution systems; and other related systems). Responsible for maintaining an intimate knowledge of such systems and identifying and resolving problems associated with each system consistent with recognized trade practices, industry standards, codes/jurisdictional authorities, and University guidelines/practices. Must maintain work area, tools and equipment in accordance with University standards/practices. Required to work independently and/or with others under the guidance of the Associate Manager and/or Working Foreman. Job-Specific Responsibilities: A specifically trained mechanic, skilled in the trade of operating and servicing utility systems (chilled water, steam, and compressed air generation/distribution systems and related equipment/components;...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Job Summary: This position involves oversight and leadership in the areas of faculty development, capacity-building, outreach to serve the needs of the HGSE teaching community and ensure that HGSE’s support of excellence in teaching is preeminent in the field of education and across professional schools. This position is responsible for keeping HGSE on the leading edge of pedagogical strategies that serve the teaching and learning needs of students and faculty regardless of modality.   Job-Specific Responsibilities: The Associate Director, Instructional Support and Development:   Partners with faculty to continuously improve teaching practice throughout the School, and with the Director, Instructional Support and Development, cultivate a portfolio of strong faculty relationships guided by the School’s priorities.   Views teaching as intellectual work based on research principles and engages faculty in a wide variety of development opportunities including classroom...

Job Summary: Two new initiatives at the Harvard Graduate School of Education (HGSE) jointly seek a full-time Research Associate to support research, partnership development, and programmatic activities across two complementary efforts: The AI & Learning Initiative, which advances an agenda around AI and human development, with a focus on the science of learning, development, and human thriving. The Workforce Learning and Artificial Intelligence Initiative (WLAI), which focuses on how adults learn and develop skills in and for work. This role is split across each initiative (70% AI & Learning, 30% WLAI) Reporting to WLAI Faculty Director Dr. Tessa Forshaw, and working closely with the AI and Learning Initiative team, collaborators across HGSE, and external organizations, the Research Associate will operate at the intersection of learning science, workforce practice, and AI in education. Job-Specific Responsibilities: AI & Learning Initiative, (70%)...

Job Summary: The Development Assistant Specialist is an integral member of the Faculty of Arts and Sciences (FAS) development team. This full-time non-exempt position supports a small portfolio of Major Gifts fundraisers to advance the philanthropic mission of the Faculty of Arts and Sciences. Job-Specific Responsibilities: Provide comprehensive administrative and project support to a portfolio of Major Gift fundraisers, including: Managing tasks, workflow, and projects to help meet competing deadlines. Scheduling meetings, anticipating and resolving conflicts, and proactively reviewing calendars so key deadlines are met. Effectively direct the fundraisers on the flow of their day-to-day tasks.  Support all aspects of the prospect management process for assigned fundraisers, including (but not limited to): Gathering, organizing, and maintaining accurate prospect and donor data. Drafting outreach, memos, correspondence, and reports. Preparing...

Job Summary: This is a dedicated academic librarian position responsible for supporting the research, teaching, and learning related to the study of contemporary China in the social sciences across the university. It combines deep subject knowledge, advanced language skills, and expertise in interdisciplinary perspectives in the social sciences. It provides high-level research assistance, develops a premier collection, and fosters scholarly engagement with counterparts in China and beyond. Across all aspects of the position, research support, teaching, collection building, collaboration, technical services, and management and administration, the position works to ensure that the library remains an indispensable hub for research and learning about contemporary China. This is a part of the Fairbank Center for Chinese Studies, reporting directly to the Faculty Director. Job-Specific Responsibilities: Research and Instruction Support: Provides research consultation...