4 customer service agent jobs found in Dallas

About the Role: Grade Level (for internal use): 14 The Team: The Enterprise Solutions business within S&P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions. Impact & Responsibilities:   Our  Lending Solutions  business portfolio is comprised of products that power the global lending ecosystem across the entire loans and credit ecosystem. This comprises of market-leading products including: WSO Software:  Resolves the operational complexities of loan portfolio management by automating data flows, reducing risks, and streamlining processes, ultimately providing a scalable and efficient solution for asset managers overseeing diverse portfolios. WSO Services:  Powered by WSO...

About the Role: Grade Level (for internal use): 13 The Team: ClearPar, part of S&P Global Market Intelligence’s Enterprise Solutions business, is the market-leading platform for settlement of broadly syndicated loans and private credit. We support a diverse global client base—including buy-side, sell-side, agent banks, and corporate participants—by delivering automated workflow solutions that streamline settlement, reduce operational risk, and improve market efficiency. In this role, you will take an enterprise perspective—connecting near-term delivery to ClearPar’s longer-term strategy—while staying close to evolving market structure, client operating models, and competitor dynamics.  Responsibilities & Impact: As Director, Product Management, you will lead the evolution of the ClearPar product portfolio (including Loan Platforms, ADFlow, Loan Processor, Message Director, Document Delivery, and ClearPar Analytics). Your work will directly influence how...

About the Role: Grade Level (for internal use): 07   The Team: S&P Global WSO is an industry leader in leveraged loan and high-yield solutions, providing comprehensive products and services for portfolio management, administration, reporting, and analysis . This team is seeking an analytical and detail-oriented individual to support clients’ Structured Finance Obligations, including CLOs, CBOs, and Swaps. The role offers valuable exposure to external industry entities such as portfolio managers, custodians, and agent banks. Responsibilities and Impact: • Process trade settlement in WSO Admin based on the information provided by the client. • Ensure timely and efficient processing of all new borrowings, increases, rollovers, pay downs, commitment reductions, etc.. • Accurately process daily activity, new deal closings, restructures, and amendments for all asset types (Loans, Bonds, ABS, Equities, CDS) by reviewing source documentation and faxes from...

About the Role: Grade Level (for internal use): 09 The Team: The Solutions Operations division is seeking a professional with excellent interpersonal communication, organization, and time management skills to join our Global Special Services Team. S&P’s WSO (Wall Street Office) provides real-time access to our clients portfolio and reporting insights for active asset management and deal administration, trading activities, cash and position level transparency and accurate P&L reporting. Underpinned by our WSO Administrator and WSO Agent product suites, WSO supports complex aspects of alternatives asset management in a scalable solution that increases operational efficiency while reducing risk. Our solutions are available as a hosted software or a fully outsourced managed service. Responsibilities and Impact:   This position requires a flexible individual who is analytical and possesses strong communication skills. The position involves dealing with...